The Kylestrome
About this hotel
A 5-minute walk from Ayr seafront and town centre, the bright, modern Hotel Kylestrome has refurbished bedrooms and a modern dining room serving local produce, seafood and steaks.
Amenities
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Balcony / Patio
Hot Tub / Spa
TV
Family friendly
Map of Ayr
Hotel in Ayr
Reasons to book
Includes essentialsAir conditioner, Internet / Wifi, Parking and more
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Reviews
4.3/5.0
Excellent(895 Reviews)
100% verified reviews5.0
The master bed was comfortable
There are no staff here at all and this was very unnerving. No mention of this on the booking platform which was very misleading. We booked the suite but it is not a suite is is a sofa bed so no different to any family room anywhere else apart from the fact that you have two tv’s though how you are meant to watch two in the same room is beyond me. There is no separate seating space as the sofa is the sofa bed. This was not prepared for us and there was no pillows to be found and as there are no staff here you are on your own to deal with things like this. Very disappointing stay. Feel completely ripped off.
10.0
Very comfortable beds and pillows! Convenient to sights, shops, restaurants and bars. Loved the communication in advance of arrival. Details of how to work everything very clear. Thank you to Nicolas.
10.0
Comfy beds
Nothing, all good
10.0
Convenient for town Center. And only a few doors from a bowling alley.
-
1.0
Nothing - dreadful rooms with no working showers
The rooms are very dated for a recently opened ‘new’ property and the shorts don’t work which is shocking - tin pot property
8.0
Excellent shower and great comfy bed .
Room eight wee bit small. USB sockets didn’t work .. water marks on the walls
9.0
Great location with free parking on site, comfortable modern room, excellent arrangements for access to property and a very reasonable price.
10.0
The bed is so comfy
5.0
Location , clean . comfortable bed.
The restaurant downstairs was lovely, as was the food and the staff.
Unstaffed .
Any issues that arise are reported via a phone call ( hopefully )
Issues with air conditioning
Spa bath not working
Leaking wash hand basin
After a shower the tiles on the walls and floor are soaking wet , with condensation, making it a very dangerous slip hazard .
10.0
So stylish, clean and elegant. The attention to detail with furniture etc was stunning. We absolutely loved the coffee machine, bottled water and other tea/coffee sachets available. Being able to come and go as we please was great and very easy accessible.
No lift (that we could see) for heavy luggage. Didn’t put us off tho we will definately be back!
8.0
Decent location, clean & nice room
Bed was quite hard but a good size
8.0
We stayed in the suite wich was huge and very well decorated very comfortable . Breakfast was lovely
Bath hadn't been cleaned was full of hairs one of the sinks was full of water and stopper was stuck I made them aware of this and was told they knew and someone would be there to fix it but probably Monday. When I booked was aware that there was a restaurant and bar but was messaged the day before to say this was closed at the moment and we had to go to restaurant round the corner for breakfast we were well taken care of though if I had known this don't know if I would have booked.
10.0
Very clean and tidy, lovely decor. Warm, comfortable bed, shower was amazing and loved the coffee machine
Nothing we loved the room and where it was situated
7.0
Spacious room and close to town centre and restaurant and pubs .
The breakfast was really nice and great choice x
Bathroom was very small
8.0
Great location, breakfast was good, comfortable bed.
Were no towels in the room, had to phone and ask for some to be supplied. Walls are a bit thin, could hear everything going on in neighbouring rooms.
4.0
The comfortable room.
No staff interaction. Hospitality non existent. Walls very thin. could hear everything from the next room
7.0
It looked mordern and upto date.
The room was much smaller than expected.
7.0
The room is clean and tidy
Net work
The TV was not smart....I couldn't connect the TV to WiFi.......that was the thing that i didn't like it.....
8.0
bed was very comfortable and the tv at bottom
of bed was really good, coffee machine was good and location was ideal.
turned on bubbles on bath and mould came out all in bath just as daughter went in, also the plug was disgusting and I had to clean this myself before going in bath. sofa bed extremely uncomfortable can feel metal right through mattress, 3 of us had to sleep in the one bed. I don’t like the fact they have no staff in the hotel and have to phone to get things sorted.
9.0
Location is perfect. You can walk to town centre , pubs, restaurants, beach , bus and train station in minute's. The room (king double ) was very spacious clean and luxurious looking. Though we never ate at the restaurant it did look nice and modern with a quiet bar area with beer garden
Being very very picky because there wasn't a lot to not like . Having the coffee machine in the room is a GREAT touch but there was no way of knowing what coffee pod was what. I suppose I would have liked some sort of staff to be present. Though I was a bit wary as never had that before, there was no hassles or problems what so ever with the self check in and the key pad locks.
10.0
Great breakfast food was of an excellent quality. Staff very helpful and friendly. Did not think I would like the new entry system but it was great no key to carry around
Nothing
9.0
very clean, nicely decorated, good facilities given body wash, shampoo, condition was provided along with the use of an iron and hair dryer.
Staff called before and after our stay to ensure we knew procedures and to ensure we were happy with our stay. The keypad set up works perfectly and no worry of losing keys etc.
As noted on the phone to Ashley, the Sea Kelp washing products were wonderful, so much so, I have purchased a set of my own. Thank you for a very pleasant stay.
The view out of room 8 was its only downside, however on that note, we weren’t staying there to sit in the room and look out of the window so it didn’t affect our stay in any way.
8.0
location and the room size was perfect
the entry system was crazy took 4 people to try get code to work 🤣 and bathroom door didn’t shut right so no privacy had to keep going to shut door and no lock
8.0
Location
Breakfast
Room was smaller than expected
7.0
location was great and restaurant was lovely
could have been cleaner, room was frozen when we arrived and took hours to heat up. Also we didn’t like the no staff aspect
9.0
Room is very spacious, clean, looks exactly the same as on the website. Very comfy beds.
Parking facilities. Great location
Staff are very friendly & accommodating. Delicious food
I really liked the fact that the Team keep you updated via text regards check-in, check-out & general welcoming
i cannot fault it
5.0
The room was clean with the exception of the bathroom door, which looked like it had been broken or just added. It was marked badly and was dirty. The bed and seatee were very comfy.
I hadn't used coded entry previously and was experiencing difficulties getting into the hotel. I went in through the pub entrance and asked for guidance and help from the lady in the bar who just said 'rooms that way'! No greeting, smile, guidance, or anything, not great!
There were no bags in either bin, so I couldn't use them, no sanitary bags in the bathroom, and no milk to make a drink.
Instructions for air con very vague, the room was freezing took me an hour to change it. Didn't ask for help due to the reaction I had received prior.
4.0
Room was clean and spacious
The door to get in the hotel was broken so was left open all night long. Also fire alarm went off at 4 in morning and had to evacuate and stand out side and call 999. There was no staff at all and no emergency contact number. Also the wifi buffers constantly. Also moved room due to sink being broke and spoke to other couple who also had to be moved due to a problem with their room. Not a very safe hotel. Anyone could book or walk in.
10.0
The room was beautiful, small but perfect for us. The food was excellent, we had dinner and breakfast, both were lovely. Staff very helpful.
Could have done with more staff. One girl working during breakfast, she was great but felt sorry for her!
FAQs
How much does this hotel cost compared to others in Ayr?
The average price for a rental in Ayr is R 1,805 per night. This rental is R 11 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at The Kylestrome. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Kylestrome pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Kylestrome?
We found 8 amenities for this rental. This includes air conditioner, internet / wifi, smoking allowed, parking, and balcony / patio.
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