Only the bartender was nice and professional

No parking at the apartments area - only near to the hotel Broken toilet sit - took over a day to fix Lots of dirt around the apartment bedroom

Toller Blick, tolles Appartment!

Great location and lake access.

The parking was not on site as described, check-in AND parking were 750 meters from actual property. After contacting the manager some on site parking was made available with several caveats (car size, needing to operate a car elevator). Upstairs apartment infested with spiders. Very uncomfortable sofa bed.

it was very good, the location was great, and it was clean.

The mobile networks were terrible at this part of the city, and unfortunately the Wi-Fi connection was very slow.

Very quiet, beautiful view, located very near the center and the bus stop, private entry to the lake, comfortable appartment. Everything, really.

Nothing to point out.

Location is absolutely fantastic, both the position on the lake and the proximity to the town. Apartment was comfortable and clean

The photos of the property on booking.com do not clearly show which apartment you are going to get. This is a bit misleading as some photos show a modernised kitchen and bathroom, however we were in the one where these were in need of modernisation, but this was not clear upon booking. This should be made clearer as everything was working and the apartment was comfortable and clean.

Instead of the room with “garden view”, we had a very loud streetview window. The woman who showed us the room did not seem interested in customer service, or her job as a matter of fact, and just kept repeating that we booked a basic room, which is a matter between her & booking.com

Access to the property was unbelievably chaotic as parking was at another Hotel, and the reception, as well. The hardwood floors of the unit were totally scratched; the apartment drab.

Luckily there was a shared garden with access to the lake, where you can swim just in front of the pier and the staff was friendly.

The appartement looked cheap, the matrasses were quite hard and we couldn't use the kitchen because the cooker hood was dirty. The appartement is not located well if you want to visit Sirmione on foot. It's a 30 minute walk to the grocery stores! Furthermore it is unclear where you have to check in. All our booking information said, was "check in at a location near the appartement". We had to call and find out where exactly that was: the hotel just next door (number 40). That is where you have to park your car as well, but beware, there is not enough room for everyone.

Location, room size and private beach.

The apartment had everything we needed-- everything to cook, keep then towels, a sponge and dish soap to clean, plenty of towels in the bathroom, lots of shower gel/shampoo, lotion, and soap, and even a hair dryer. We needed an extra blanket for our daughter, and it was no problem to request one at the reception of the Hotel Saviola (next door).

It was unclear whether or not the apartment would be cleaned every day. It was not, which was absolutely ok, but we were unsure of what to do with our full garbage bags. Booking.com made it seem like cleaning would be included every day, but perhaps that was for Hotel Saviola, which owned the apartment. Simply clarifying this point on the website and upon arrival would be good. It would also be helpful to know that the free parking is at Hotel Saviola, which is right next to the apartment.

Very comfortable and clean apartment with good amenities. There is a semi-private backyard for the building which is fantastic for a swim and views of the setting sun. Good distance to the town and noise from the road was not an issue.

The free parking is on a first come first serve basis. The staff did what they could to fit our car in with the others and get it out in the morning, but there is limited space and don't count on getting your car out in a hurry in the morning