Breakfast was great. The staff too, super friendly. Super location

The hot watter is unstable, but if you tell the staff they will help you

Everything is brand new.

The bathroom door doesn’t close properly.

the location, the people.

I liked that they tried to make us feel comfortable, the location was exactly in the middle of all the clinics and medical centers, also that they gave us breakfast even though we could not make it to the breakfast time. Ambience is nice, and some spaces allowed us to get lunch and work on our paperwork. Also the staff kindly let us put food in the refrigerator and borrowed us a knife to split medicines in two.

I didn't like that there is not a person in reception at all times and that the front door is locked. So many times I had to knock for a long time so one worker that was not around would hear me and go open the door for me. Also, the room in the first floor was a bit dark and cold, which was detrimental on my parents respiratory problems. It is quite difficult to get a taxi passing by the hotel, so it would be nice to get a taxi service that the hotel can offer. The water in the shower was not warm, it was barely not cold, which is not nice in a city as cold as Pasto.

Liked the breakfast, the staff attitude, the room in general

Like a lot of places in town, the hot water for the shower, lacked a little bit because of pressure issues.

Ivan and his staff run a beautiful hostel. My room was cleaned daily and they even hung up my clothes. The bed and pillows are incredibly comfortable and it’s the first place I have four days in Colombia that has used cotton sheets. His English is perfect and he really understands what you need. I desperately needed his help while in Pasto, as I was robbed of nearly everything. This is no reflection of him or his town. Just in the wrong spot at the wrong time. He and his mum helped me with all the fallout including going to four different police departments to make a report, which took three days. I cannot commend Ivan and his staff enough for a great job.

As the property is relatively new, I would look to integrate a communal area so travellers can meet. It is what makes it fun staying at a hostel. That constant communication of ideas. There is a back terrace area which would be perfect. It was mentioned by a lot of travellers. Oh and a kettle would be nice, but I know it’s not a Colombian thing. Other than that, it’s perfect!

Marvelously clean