Rafain Palace Hotel & Convention Center
About this hotel
Ideally located 6.8 km from Brazil-Paraguay border and 22 km from Iguaçu Waterfalls, Rafain Palace Hotel & Convention Center offers an outdoor swimming pool, a kid's club and an equipped fitness centre in Foz do Iguaçu.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Garden
Family friendly
Map of Foz do Iguaçu
Hotel in Foz do Iguaçu
Reasons to book
Great for pets
Includes essentialsGarden, Pool, Pets allowed and more
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Reviews
4.5/5.0
Excellent(2,628 Reviews)
100% verified reviews
6.0
A localização.
O nome Rafain palace hotel. Não condiz com as instalações. Antigas, cachorros dormindo nos quartos e latindo a noite . Café da manhã sempre igual. Ambiente sem vida antigo . Recreação das crianças na recepção . E várias pessoas fazendo checkup e uma confusão pois não escutava nada .poderia fazer em todos os lugares menos na recepção. Elevador com problema. Carpe no chão e cachorro nos quartos anti-higiênico e antigo . Deveria ter um lugar para pet determinado. E retirar os carpes pois ácaro e outros corre solto. Valor alto pela a acomodação que voz entrega aos clientes. Área de café da manhã cadeiras precisando de reformas . E móveis diferentes no mesmo ambiente. E ambiente externo pelo tamanho falta inspiração para deixar o ambiente mais agradável. Então para mim o nome (Palace hotel não condiz oque é entregue ao cliente.
9.0
Amamos o local, conforto e alimentação
Nada a reclamar
9.0
Gostei muito do atendimento ao cliente
Piscina estava sob reforma
10.0
Atendimento dos funcionários, refeições…
Nada
9.0
Do quarto
Do café da manhã
Falar com mimo na nossa chegada
Fica a dica
8.0
Mucho entretenimiento para los niños. Todo el personal muy amables.
Están en obras por ampliación. Obviamente es temporal. Afectan en los accesos al área piscina y los espacios limitados. Pero repito, claramente temporal que nos ha tocado.
9.0
Comodidad , espacio de recreación para niños . Cuando termine la obra le va dar mucho más nivel
Ubicación un poco lejos
10.0
Jantar no hotel excelente. Espaço Kids fantástico, com muito cuidado com as crianças.
Pena que o espaço aquático ainda não está totalmente pronto, mas pretendo retornar quanto a obra for finalizada ❤️
8.0
Cafe da manha, piscina, atendimento.
Opções melhores na janta.
8.0
El desayuno y cena estuvieron increíbles, muy buen servicio y variedad.
La comodidad de las habitaciones
Y la atención del personal.
No nos avisaron que estarían con trabajos de refacción y construcción de la pileta... muchos sitios de las instalaciones estaban con trabajadores y escombros... no pudimos disfrutar del hotel como se esperaba. Creo que el cliente tiene derecho a saber que estarían con obras.
8.0
Muy completo comida excelente instalaciones muy bien seguridad y tranquilidad solo alterada en algún momento por sonido de parlantes muy alto
Recreación y música muy alta
10.0
Da vista para as árvores.
Nada.
4.0
I liked the room size and food in general
I didn’t like that almost nobody speaks English and when tried to speak Spanish the result was almost the same.
We had a group that was making noise on the pool until midnight and when complained about noise they sent me a guy to fix the noise in my room. They charged my mother in law something that she never had on her final bill. So besides the room comfort and food overall experience was very bad as I think that having 4 stars in a place that lives out of tourism you should at least have basic English and se ce of hospitality
4.0
Breakfast was good.
The room wasn’t so clean, mold smell and they put two singles beds together to make a couple one.
9.0
Very friendly and helpful staff members. They took extra care to make us feel home.
Its location. A but remote may be.
1.0
nothing really.
this is called a hotel/convention center but it’s all but this. they should call it: hotel/kids club. the moment we walked in it was completely full of running and screaming kids, there’s a huge kids club area so if you’re looking for that, this is the place to go. checking in took long, the room smelled bad and was uncomfortable, also here in the hallway there were many screaming kids (and they get up very early) food was not good, overall we were just extremely happy to leave this place again.
6.0
The breakfast it’s really good !
The bar outside service it’s so bad.
10.0
A recreação é espetacular! A equipe do tio Frango é nota 1000!
5.0
The lady at reception when we arrived was very helpful.
The breakfast buffet was excellent.
The rooms clean if not sparse..no tea or coffee facilities..ie small kettle to get hot water.This is normal in most hotels.
The cofre...I had to ask for a key.
I think the problem is I was expecting much higher standards for a 4 star Hotel.
It is a good Hotel but it could be great.
Please accept my comments as constructive not negative.
Thank you
On our journey into Foz the sign for Rafrain was broken and looked tired.
This gave a poor impression.
On arrival the foyer was clean but the swimming pool area was also tired looking and the tables dirty.
The breakfast buffet was excellent but the evening meal limited in its selection.
Lastly the bill at the end was disorganised.
I was honest and communicated all that we had eaten and drunk but others would not be so.
It had not been automatically added to our tab.
After I had communicated this I was then told it was my fault! No thanks was offered for my honesty. I was not seeking thanks but I was surprised by the arrogance of the staff to pass the blame back on me.
I fear your hotel is hemorrhaging money as not everyone would be as honest.
Your image needs to updated and your administration checked.
8.0
Great property with many facilities and common areas
They dont have basic items as irons available
FAQs
How much does this hotel cost compared to others in Foz do Iguaçu?
The average price for a rental in Foz do Iguaçu is R 729 per night. This rental is R 325 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Rafain Palace Hotel & Convention Center. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Rafain Palace Hotel & Convention Center. Enjoy the water!
Is Rafain Palace Hotel & Convention Center pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Rafain Palace Hotel & Convention Center?
We found 14 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.
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