Location close to pedestrian tunnel and room with view of shipping on canal was important to me. It was great to hire a bicycle from the hotel. Very ample facilities in the suite. Good breakfast and a superb dinner.

More that I would usually spend. The luxurious suite was intended for 2 so rather an expensive luxury for one.

Perfect location. Nice restaurant. Super breakfast. Good service.

great breakfast selection, nice room and facilities

restaurant was not available to go into when arrived, probably means it was good quality but meant I had to find somewhere local after traveling, the bar was only open certain days too.

Room was clean Bed was comfy Food in the restaurant was good Free of charge parking available Breakfast was OK

Pictures on booking.com are far from reality. It is a hotel without any soul, cold atmosphere. Shower cabin a bit small. Unnecessary ugly rug under and around the bed.

comfortable, excellent restaurant, good breakfast, somewhere safe to leave our bicycles.

tiny shower space, very hot room without a/c or a fan

Very good breakfast

Very bad pillows

I always stay here when they have availability.

The bar is still not open after covid lockdown, and it used to be the only place to watch football. They do not have sports channels in the room.

The rooms are big and very clean. The hotel staff was friendly and there were Corona measures in place. In addition, the hotel restaurant is very nice! Overall was a good experience.

Not too much to complain about...maybe just the price is too high for the value, but this might be because there is no serious competition in Rendsburg. Another thing I did not like was the fact I could not book a room with balcony. There are only a few available and the price is aprox. 30-40% higher.

location, staff

Location

Nog enough personnel could not have dinner. First saying fully booked restaurant and that I had to book in advance. Bar was also closed. Later on they admitted not enough personnel. Fish was not tasty, and not listening to requests like for instance a question like asking for pommes instead of potatoes. I have been here many times but this was below usual standard.

Nice and clean - and fine breakfast

We had book a room with a view to the river - and we could see river, so in principle correct, but the view was mostly the rooftops of the hotel. In the reception they said “you have ordered economic room” - however when I booked it was called “comfort double room” on Booking.com. In the evening we asked for a cup of coffee at the restaurant around 21.45 - the nice girl said maybe with a kind smile. She had to ask the chef - he just looked at her with no answer - just looked kind of angry - and we asked whether that was a “no” and she said yes that was a “no”. It was a very unpleasant experience - such a nice waitress. A kind “no” from the chef would have been perfectly okay - but he made us feel very “unwanted”. So not so pleasant experience .

The room is big enough with two comfortable chairs and a big comfy bed. View over NOK is nice and with the boats passing by, really enjoying. The Staff is welcoming and helpful. The restaurant is best in town. But honestly, the rest of the restaurants are not worth a detour. The hotel is furnished and decorated in a modern and almost nordic chic way. Nice! I really think we will return to this hotel.

All very good.

No tea/coffe facility in the rooms.

Check in was fast and easy. Room was quiet and clean. Parking was easy and the restaurant attached was convenient. Beds are European firm and pillows are European soft. Gas station nearby was also convenient since this place is somewhat away from the highway.

Water pressure was just okay. No toiletry kit, which seems unusual for a 4-star rated hotel.

I ordered room facing the canal which I had on previous visits, but this time side view. Breakfast served in a ballroom no view.

Room was perfect. Staff were excellent. Enjoyable experience and would definitely stay here again.

Wifi could have been better as it struggled to reach my room. Ended up using my phone hot spot.