Everything was very good. The hotel is clean and warm. The staff is very polite, kind, help with any issue. We liked it.

last minute option. Breakfast ok.

no lift, more of a hostal

Free unlimited drinking water in coolers, every day change of towels, you cam buy coffee and soft drinks at the reception, breakfast was good. The girl who works at their cafe and serves breakfast is very nice. Location is great, close to shops, post office, bus and tram stops. 5 minutes walk to the Opera house, the most beautiful building in Lviv.

I extended my stay longer and they did not put it in the system, even though I was charged for an extra night. I received a call with request to checkout. However then the hotel sorted that out, but I hope in the future they are more attentive. They washed my whites with black clothes, the temperature was obviously high or detergent was bad, my white became gray after that. I did not complain because those were just to white socks, but be careful with the laundry service there.

Location is great, some 15 minutes from downtown. Hot water, and even spare toothbrushes. Staff was exceptional and very helpful! Checked out early so unfortunately we skipped breakfast.

Soundproofing. It was awful. Thin entrance doors with huge gaps underneath. Could hear everything in corridor and nearby rooms. Room near staircase, very noisy. And mattress is too soft for my taste.

bed

+ very spacious and clean room + very helpful and friendly reception staff + delicious breakfast served in their cafe with a choice of savoury and sweet options and a drink + great central location close to a tram line going to the train station + emergency shelter available

- the room on the ground floor was rather noisy at night - no elevator (or at least I didn't see one), which makes it perfect sense for someone with a heavy suitcase to have a room on the ground floor, but then see the point above.

price/quality was very good