Staff were brilliant. Those we met i.e. reception, bar, waiting staff were all friendly and helpful. Breakfast excellent and big portions. Room very comfortable. Excellent location.

Room was clean but a little more care with bathroom cleaning wouldn't go amiss. Our shower cubicle had some spots of mold (?) and limescale. Furniture could do with a spruce up where it's been bashed by previous occupants.

Great experience from the moment we checked in. The gentleman on reception was very welcoming and even called up to the room to check we were happy with the accomodation. The room was hot on arrival but a fan was provided so with that and pulling the curtains, it cooled down nicely by the time we went to bed. The bed was very comfortable, a great size and the bedding clean and fresh. The bathroom was outstanding, i saw the pictures online but didnt think for a minute our room would have the amazing bath tub. Plenty of selection for breakfast and i liked the fact the cooked breakfast was brought to the table instead of self service. Would defenetly stay there again

The silicone in the shower could do with being replaced as its looking grubby

The hotel offers secure parking at the back of their building - ideal when one's car is fully loaded for a European trip and one simply needs to lift out an overnight bag. Our booking included breakfast; however, we had an early ferry departure the morning after our overnight stay. I phoned the hotel to ask if they could help with this. "Not a problem": - A continental breakfast was available from 06:00; it could be booked on arrival. Sure enough, our continental breakfast was ready to be served as soon as we appeared, just after 06:00. Excellent, friendly service, good facilities and very convenient for restaurants and the ferry port.

Excellent breakfast and parking

Nowhere to put soap and shampoo in the shower cubicles

Location was fantastic. Just across the road from HMS Warrior and entry to the Portsmouth Historic Dockyard. Heaps to eat for breakfast!! Lots of cold options before being asked what we wanted for the cooked breakfast! A real asset with this property! Staff were warm, welcoming and very accommodating! Will definitely stay there again!!

Can’t highlight anything to you that comes to mind. Everything was ready when we arrived. We had an early checkout before 6am. Breakfast starts at 7am and they got the night porter to give us a full array of the Continental breakfast with tea and coffee! Much appreciated and wasn’t expected! Wonderful customer service!😊

location is amazing. Easy to park, too! Friendly, helpful staff.

Pillows were too hard for either of us! Needs some TLC in the rooms, just getting a bit tired. Probably a bit expensive for what it is.

absolutely fab location for Mary Rose exhibition and outlet quay. Had room overlooking the HMS Warrior

only one thing hairdryer kept cutting out so took an age to dry my hair

Location was great, close to lots of shops and restaurants. Clean room , Staff were very friendly and helpful, free parking on the premises.

Nothing!

location was great, staff were so friendly and helpful. Breakfast was great too and free parking on the premises.

nothing!

perfect position, huge room.

It might have been boutique 10-15 years ago when it was last decorated, but looks and feels very tired and not very clean.

Beautiful hotel and great location

just very nice rooms

great location and quirky

great location and very friendly staff

We stayed in room 35 which was very warm even without radiators on and had a bit of a funny smell! Others in our group however had rooms 31 and 33 which were much bigger and nicer.

Everything including close to the museums and places to eat.

comfortable and in the middle of everything you needed to be close to. great breakfast too 👍

nothing!

Friendly staff. Comfortable and clean room. Good breakfast. Good position for access to Portsmouth Dockyard and Gunwharf Quays.

Although position is great for access to dockyard etc, it is quite noisy as it is right opposite the train and bus station, plus Gosport ferry. Windows are original which gives very little soundproofing.

Lovely hotel. 😍 very friendly staff. Lovely breakfast . Very accommodating. Would definitely be returning .

Location is good especially for the ferry / bus/ historic ships / Gunwharf Quay Free car park behind hotel Hotel and room were clean Lift

Room was not as large as we expected. Quite a noisy area.

Not a very big but very friendly hotel.Location is very central to the social and shopping areas.Staff is very helpfull .

I could get a sea view room.