The Mulberry Hotel
About this hotel
Situated in Lake Charles, this charming hotel for R 1,580 per night is a great choice for your next trip. Situated in Westlake, 2.8 km from Isle of Capri Casino, The Mulberry Hotel features accommodation with a fitness centre, free private parking and a shared lounge.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Balcony / Patio
Dishwasher
TV
Wheelchair accessible
Gym / Fitness Center
Map of Lake Charles, LA
Reviews
4.7/5.0
Outstanding(270 Reviews)
100% verified reviews
8.0
Location was great for our purpose. Staff was all very nice and polite. Facility was clean.
Walls are thin. Could hear people talking from other rooms and hall.
8.0
Clean facility, eggs and sausage for breakfast
No decaf coffee, no fruit with breakfast - there was a toaster but no toast,
7.0
Hotel is modern, and the breakfast is good. There was no fruit, but many cereal options. Waffle and eggs. So I would say it was a good breakfast, it is in a nice quiet location. The elevator works fine and the staff is polite.
The night we arrived the bed sheets had hair all over it. Not sure if it was because they did not change the beddings (which I believe was the case) or because the machines didn’t wash it properly.
Terri the night receptionist, was nice and understanding. She gave us clean sheets when we requested.
9.0
Good location, decent fast food options around, nice staff, new building
Still working on the building, I bought a Diet Coke that had expired a year before I purchased it and they still charged me for it...
2.0
Location was the only good thing about this place
Where to start?
The room has a smell of urine! We asked to be moved immediately and were told nothing was available. The parking lot was half empty!
They sent in housekeeping the next day but the smell was not taken care of.
There were patches in the carpet, dents in the door frames, and the very next room was under construction so we heard the workers banging and yelling a lot!
How this place advertised as the highest rated hotel on Google is laughable.
We were never followed up with about moving rooms and got stuck in the pee room for 3 days.
We will never use this hotel again. Stay away at all costs!
10.0
Breakfast was ok, much better than most places. Only meat was sausage - no bacon or ham. Other than that, everything as good. with variety.
In regards to the room - nothing! Very spacious, with everything needed...even dishwasher, stove top, cookware and dinnerware, full size fridge.
10.0
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️.
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️.
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️.
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️.
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️.
6.0
Clean, spacious room.
We were there for four nights. After the first night the room was made but no toilet paper refill, I had to get it from an outside restroom. After the second night it was not made, but somebody had been in there because there were some new towels. The wastebin was overflowing, no beds made, no refill in bathroom. After the third night I requested it, beds were nicely made, but still no toilet paper, no kleenex refilln no towels for everybody. No cream cheese anymore (they were out, I mean it is not a fresh product you could not have in store. That alone is no reason to complain but it is one more detail in a number of many). We went there partly because of the gym. We had been driving for days and needed some exercise. Treadmill was out of order, bike was unusuable because the saddle was loose and needed tools to be fixed and much more apart from a crosstrainer we shared is not there. I do not complain easily but the hotel has a high ranking and I feel this was not earned during my stay apart from being clean and quite new. Oh, and the shower curtain is so short, the floor gets wet. But even on the day the room was made, we did not get a fresh floor mat the old one was soaked and taken away. We booked for four but never got towels for everybody.
So housekeeping and gym could definitely improve.
10.0
⭐️⭐️⭐️⭐️⭐️
NA
9.0
Was lacking in hot foods but we ate out.
No waffles or eggs
10.0
easy to find. The staff was really nice and the room was clean and comfortable. would definitely stay again
10.0
The breakfast was the minimum of a hotel breakfast, but we didn’t need much since we left early to continue traveling.
The 3 bottles of milk left in the fridge were spoiled, maybe not kept cold enough. Everything else was more than acceptable.
9.0
Pleasant, easy going, spacious, clean…
8.0
It was extremely clean and the staff were nice!
Well I bring my personal towels because I don’t like using hotel towels!
House keeping took my “colored”personal towels while I was away !
The ac in one of my rooms wasn’t working!
The wifi wasn’t strong enough in one of my rooms!
And at exactly 11am housekeeping knocked on the door and said check out at 11!
Well damn not even a minute later!
I’ve been staying at all kinds of hotels all of my life and I have never had this happen!!!
4.0
Clean rooms and quiet.
Did not provide the type room booked. Staff continued to argue that I did not book what I told them I booked. Had confirmation which proved I did book what I said. Staff member apologized but offered no solution. Pretty much acted like you can take the room we have or good luck trying to find a room somewhere else. Did not offer to refund my money or to at least refund difference in price of room I booked and room I received. Manager happened to be there but also had same attitude and left without offering a solution or any reparation.
10.0
friendly and helpful staff
8.0
I was in town for a model horse show with my granddaughter. The staff was VERY fun, friendly and accommodating. Booking.com canceled my reservation without me knowing and the wonderful woman at the desk helped me to get a room. She even upgraded us to a suite.
I had to get up early (6 am) to attend my function in Westlake. I had very loud neighbors in the next room. Laughing, talking, shouting, had other people come and join in. This went on late into the night until I had to make a call to the front desk. They took care of it quickly. Thank you.
10.0
cleanliness, smelled clean, everything in room looked new
breakfast wasn’t served until 7am on Saturday, I had to leave before 7am.
10.0
The overall cleanliness of the room and hotel common areas.
10.0
The location, spacious room and the excellent service from all staff including owner Richard.
Everything was great!
10.0
THE SHEETS THAT SMEEL LIKE MINE AT HOME!!!!! My wife loved the smell of the whole place. very clean and pleasant.
The check in time is really late I think. 3pm is kinda late.
10.0
Location. Breakfast.
N/a
9.0
Great staff, good breakfast.
My room has a bad shower, only hot water came out, which turned into burning hot, no cold water. Went to check my brothers room, his was fine. Front desk, switched my room, she was great about it, just me burning my skin was not the greatest experience.
FAQs
How much does this hotel cost compared to others in Lake Charles?
The average price for a rental in Lake Charles is R 2,271 per night. This rental is R 691 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at The Mulberry Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Mulberry Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Mulberry Hotel?
We found 10 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, smoking allowed, and parking.
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