Mr. Hussain- concierge was very helpful, courteous, always had a smile, a good man. He helped us booking our tours, even getting us the taxi that fits 4 people, made appointment for our covid test and test was done at our place. If we have any questions or issues ,they were addressed in timely manner. My family had a wonderful stay, smooth mainly because of the help of Mr. Hussain. He should be training staff how to be an excellent worker. He is excellent! Housekeeping, maintenance staff were all great. The views from our rooms were AMAZING! Dubai is beautiful, the place and it's people

Staff

Cleaning

The location was perfect. the views were stunning!!

Couple of little things in the apartment didn’t work. the automatic curtains didn’t work properly and the key cards didn’t work the whole time we were there, so had to use a good old fashioned metal key. but other than that, it was perfect!

Beautiful Apartment. The view was amazing!

Nothing

The concierge person Tufel, was a great and very helpful person. Our flight timing was around 8am and we have to leave the apartment early. The guy Tufel wokeup at 4am and had given our security deposit money back. As I and my spouse had read some bad reviews about the deposit money and were worried about it but the concierge person was very responsible, well mannered and we greatly appreciate his help (Tufel). Make sure to avoid delays, better to pay your deposit by cash.

Clean and good location

Service is also good

Mr Hussain was the most respectful staff at any hotel reception I ever visited in my life. He was at our service the whole time even after work hours to arrange for anything we needed.

Location and view from the hotel were magical. You can never get bored even if you are staying in the hotel.

Deposit of 2000 for each room is too high

It’s spacious and the location is great I booked 2 apartments and they nicely allowed me to pay half of the deposit for both,

No cleaning service and no cleaning equipments Some of the equipments were broken Water was leaking in the bathroom It takes a long time until you get assistance for whatever you ask.

great location, close to the restaurants and beach. fully stocked supermarket under the building gym and pool facilities very clean

only one security card to access the main building front door, although security guard very helpful once he gets to know you. we were very close to the mosque so it was very loud when the prayer calls went out early morning

Very big and spacious. Amazing location on JBR. Walking distance to the marina and bluewaters. Right above a small Carrefour which is really handy.

If you are a light sleeper, there is a mosque opposite which is very loud in the early mornings.