central location

we received some bed bug bites in one of the beds

Great facilities, very spacious 3 bed apartment and the staff were fantastic.

Nothing

Close to amenities. Great staff.

Nothing

Place is good and prices are reasonable.

We booked again directly. We called main line and requested for water bottle’s twice and they didn’t bring it to us. Night staffs are not helpful and management needs to fix it before they start loosing customers.

Location and breakfast

Beds

Location of the property is excellent. Image of the Hotel is very good within the locals. Well connected to all the important places in Colombo.

Food is very bad. Service is bad, as the appliances like Geyser were not working and need to get them repaired. Towels were under supplied and follow up was needed. Drinking water was also under supplied for 6 guests.

Aussicht, Sauberkeit, Service und Personal

Zentrale Lage 2 große Supermärkte neben an. Großer Pool Liegen und Sofas. 3 Zimmer Wohnung groß. Frühstück war gut bis auf die Brot Auswahl ist eine Katastrophe. Das Personal sehr freundlich und Aufmerksam. Im Restaurant am Abend sehr lecker nur sehr kleine Portionen 5 kleine Ravioli (super lecker und selbstgemachte) das war sehr schade!!! Personal sehr freundlich und hilfsbereit

Im Restaurant sehr kleine Portionen (das Essen war aber sehr gut Ravioli top). Sofa im Wohnzimmer harte Sitzfläche. Etwas lieblos eingerichtet für Hilton Asien wir kennen einige Hilton's die sind top Ausgestattet z.B. Thailand oder Singapur. Preis Leistung passt hier leider nicht

Останавливались на ночь перед отьездом. Расположение хорошее. В целом ожидаемые удобства от сетевого отеля. Приятный бонус, что по одному их номеров персонал сделал бесплатный апгрейд. Он оказался апартаментами с кухней, спальней, гладильной комнатой и т.д . Хороший бассейн под открытым небом, SPA и т.д. на завтрак не ходили.

Не понравилось, что два раза просил помочь с вызовом такси до аэропорта на ресепшн. Вместо помощи оба раза сотрудники навязывали отельный трансфер легковой автомобиль за 49 долларов. В итоге поставил приложение kangaroo cab и вызвал 9ти местный микроавтобус в 3 раза дешевле. И ещё одеяла такой толщины как будто за окном северный полюс. Цена за номер, на мой взгляд, несколько завышена.

Everything apart from light I the room it need more bright light

Lights in room

amazing buffet breakfast, lovely rooms with a great view of the lotus tower. It felt like an apartment home away from home

Grand appartement conforme a la description, confortable et agréable avec l'équipement attendu cette formule d'appart'hotel est idéale, nous avons pu profiter tous ensemble; parfait pour se poser après 8 jours de road trip dans le pays; l'hôtel dispose de plusieurs restaurant en rdc ou nous avons pu prendre nos repas et un étage de loisir avec salle de sport, bar et piscine très agréable

Colombo est plutôt décevant, pas grand chose a voir et un peu dangereux, 2 nuits est presque trop; nous ne sommes donc pas trop sorti de l'hôtel, c'est dommage que l'accès au balcon soit condamné et que nous n'ayons pas pu profiter d'un extérieur, c'était un de nos critères de choix pour cet appartement; la machine a laver serait a changer, elle laisse des traces de rouille sur les vêtements.

三卧室公寓非常适合家人或者朋友一起居住，客厅餐厅非常大，厨房可以做饭，有洗衣机，生活设施齐全。早餐特别丰盛，品种多味道好。

入住时才告知税费涨了，比预定时的税费多8美元。

酒店服务好热情，设施齐全。应有尽有。房间宽敞明亮地理位置好。早餐丰富。

服务人员的英语都很生硬，习惯了好久才听个大概🤔

Spacious rooms, comfortable, beds, location, and good range of breakfast food

The 24 hour room service food could be better but ithe service was excellent

Great service worthy of the Hilton brand. Breakfast was excellent - Grandma is a picky eater and yet she was very happy.

None. I wish we could stay for longer.

The hotel apartment was very good and enjoyed by 3 couples travelling together, staying in one apartment with separate rooms. The buffet breakfast was a very large spread with choice of Sri Lankan, Indian and Western food.

Best hotel for family 😍😍😍😍

The ambiance, staff was friendly and the food was authentic.

Size, location, convenience, cleanliness.

Nothing really. The master bedroom is much nicer than the other two though. Not sure there is much you can do about that. Perhaps a clothed horse to dry clothes on the balcony would be helpful. Also wasn’t sure if the washing machine would work (didn’t even know it was there until day 2) so perhaps come better sign posting to that.

I am a regular client for Hilton

I love the place

I liked the space of the apartment with 3 rooms, the elevator speed was good and the breakfast was great,the swimming pool was very good

The furniture was very old, tiles , shower leakes water outside, water pressure is below average, big sofa very hard I think they replaced the sofa filling

Fabulous room and facilities, even though some areas are a bit dated (e.g. lobby). AMAZING staff - thoughtful and putting the guests first. The restaurant, FLOW, is stellar and all the staff, including the manager, were incredible.

The only thing that could have been better is attention to the pool area. There was only one gentleman serving everyone (and he was really trying his best) but plates were not being cleared up on time, attracting a large flock of crows which makes poolside dining virtually impossible.

Breakfast varieties were very good, specially the Hoppers/ string hoppers and sambols. fruit and vegetarian varieties were also good

more elevators are needed. sometimes you have to wait for a long time to get the access to the elevator.

Old property.

Everything was good

Everything was good

Very spacious

Shower is very week and it’s is only problem .If they can fix the shower I believe it’s very worth to stay in this property.

Space and view