10/10 breakfast, super amazing staff (i checked in with my dog and they were not fussy about my pet)

The rooms are huge. Staff were very helpful and courteous.

We booked a Studio Premiere room but there was no living area/couch in the room given to us. We had asked for a bed but the hotel had no extra that day so we were given comforters instead.

I like to stay in Somerset. location and neighborhood are pretty much good. Somerset should only improve breakfast diversity.

Breakfast and Pool.

I have strict instructions about my husbands meal “fish” can not have any oil or butter because of his heart. your kitchen did not listen. Worse! his food came 30 minute’s after our meal came in. It was very embarrassing! We had a guest with us. This was the reason I avoided this hotel.

staff and location

The Breakfast

the staff were very quick to action any issues (aircon/stove) in the room and checked if everything was installed well

Good location...Good gym

The food was not hot enough..every day it was like that.

Really loved how clean and big the 1 bedroom I got for my 2 weeks stay in the Philippines. As a food content creator, I was really glad the kitchen was wonderfully lit so I can shoot my cooking videos there. There was also a washer-dryer that I used every day! I only brought a few clothes with me so it was a really big help to have that. The breakfast was always great with a mix of Filipino and international dishes! When I needed a weighing scale to weigh my baggage, they sent me a really big weighing scale! They were always so helpful and quick. Definitely recommend to stay here especially if you have friends or family members with you. They will be WOWed!

We booked three 2-bedroom suites for a wedding preparation. We are a total of 12 pax. We like that the hotel is wedding preparation friendly. Great and modern facilities that will look good on pictures.

Upon check-in, one of our rooms was not available at 2pm (check-in time). It only became available at 3pm. Since our rooms are all at different floors, our photographers, hmua and coordinators had a slight problem moving from floor to floor since the elavator needs an access card. However, the receptionists are all accommodating to punch in their access cards instead.

location

the staff in the reception they are very rude and they are not greeting the guests.

Very friendly and helpful staff. Security. Cleanliness. Good location. Great breakfast buffet with various choices.

It would be good to invest in a professional coffee/beverage machine where the guests will only 'press the button' and not constantly approching staff for boiling water to prepare instant coffee/tea or refill. This would save time and energy for everybody. Thanks!