Great location - right next to the canal and the public park, 15-20 mins into the city centre and 25 mins to the station. Clean, quiet, comfortable. All beds have linen/charging points and lights. Small lockers and room under the beds for luggage. Friendly staff. Ensuite shower and toilet separated.

Double check your booking with the place as mine didn’t process from booking.com. They found my reservation on the booking.con system but not their system - they were able to allocate me a room etc but just took and while and might have been an issue if they were booked out. There are pretty much no young people here it’s mostly older travellers/business people.

Clean and modern

Impersonal

So quiet

Chicken take so much time.. I do my chicken at 3:30

The location was excellent for the price. better than most other hostels. Basically everything you would expect. Every guest had a keycard

We still found belongings of other people at our arrival. I guess the rooms were not 100% properly checked or cleaned.

A big room, great location and a comfy bed

The staff was mostly busy with each other. One of the staff was bouncing a ball in the bar or they were discussing what they want to eat at the McDonalds.

I liked the behavior of your employees, the location of the hostel, but you need to avail some shampo, shower gel and hair dryer in every bathroom.

The unavailability of hair dryer , shower gel and shampoo in washrooms

room with river view

The floor everywhere was very cold in the room and there was no bathmat in toilet. It was even very cold.

I like the Vibe of the place and its proximity to the old town. Staff is super friendly.

I miss a female-only rooms. As an only women in the room, i never feel quite secured. A shared kitchen would also be helpful. I have a lot of limitations in terms of food and drinks and available kitchen would make tourism easier.

The property was clean and rather quiet (ofc depending on other people). The location was fantastic.

The price was a bit high for just bed, linen and an access to the bathroom. No kitchen/kettle.

The room was quite good but they should put some shampoo for the bathroom The staff was very nice

I really like the location, the design is well thought out, and spotless and spacious rooms.

Nothing really, I will definitely recommend it if you're in Maastricht

There was much space.

No shelf in the bathroom; it was too cold. Too loud due to a youth group of about 30 young people.

I didn't had the breakfast at the property

It was abit far from central train station

The location was good and the parking next door was also helpful. Beautifully decorated hotel. Nice breakfast

Nothing

The StayOkay location is so close to the centre and accessible to other parts of Netherlands and beyond. The room was modern and the shower always had hot water. They also have an iron and ironing board located downstairs near reception that you can use. The shower / bathroom was lovely, with towels provided. You also have a locker in your room to lock away things, and the view from the room was beautiful...

I wasn't going to write a review but it has not sat well with me. I had a bug in my room. I found it on the day I arrived. It was on the curtain. I asked the staff to remove it and it appeared to have gone but it came back in the middle of the night. I went downstairs only to find that reception was closed so spent the whole night unable to sleep with this thing crawling on my curtain. I sent a message via booking.com and was assured the cleaner would be in to remove it, but it appeared again on Sunday which resulted in me killing it with my boot and resulted in no sleep whatsoever. For the price I paid for my own room, I'm saddened that I was never offered any type of compensation from how much I had paid for 3 nights (£245) which is a huge amount of money for a hostel private room and one where I was unable to relax. It is such a shame because other than that, it is a aesthetically looking hostel with a sofa area to relax and a bar onsite which is quite affordable.