Everything about this hotel is perfect - location, comfortable beds, delicious and generous breakfasts, tasty western-style dinner with a Japanese twist and exceptional staff.

There’s absolutely nothing to dislike.

Прекрасно все, особенно вид из номера 1202. Не жалейте ¥ и бронируйте угловой номер с видом. Он того стоит. Гинза и все магазины рядом. Метро рядом, JR линия рядом. Я в восторге. Завтрак прекрасен. Уровень отеля тоже соответствует LHW. Не понимаю почему они до сих пор не прошли его сертификацию. Это 5 звезд без нареканий. 10 из 10. В следующий раз только сюда.

Location is fantastic and super convenient. Literally atop the Ginza station. Lots to eat and shop within a 5min walking radius.

It was hard to get a cab and there's no parking if you drive.

We recently completed a three week trip around Japan and stayed at the Gate Hotel on our last two nights in Japan. This well priced hotel was located in the heart of the Ginza district. They provided a Luxurious experience from the moment you walk into the lobby and are greeted by the friendly staff. The rooms have outstanding views of the surrounding neighbourhood. The hotel lobby is comfortable, with huge glass windows to enjoy the surrounding sights and you have access to a terrace outside the lobby or on the 13th floor where you can sit and enjoy a drink. Hotel features a lovely restaurant, which serves exquisite breakfast each day, and the room was comfortable quiet and well appointed. What a great way to wrap up a long pleasant journey, but the one that left us tired and thankful to have the opportunity rest well at the gate hotel

The Service, Food and Staff. Our experience from the time of walking in to when we left was awesome. No questions was to hard and you made us feel special. Many thanks Team.

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Large confortable rooms in a great location in Ginza. Very nice decorated lobby with a terrace. Very helpful staff.

Breakfast is limited, menu doesn’t change

This property is well below average for the price charged. I would not recommend or stay at this hotel again. There is no services or facilities and they wanted to charge me 700yen to get some milk to make coffee in the room, a total disgrace.

there is no services or facilities, no room service, no concierge service, no skills at all by reception staff for basic information such as were to get tours from, in fact the English was so poor they didn't even understand it

Location is convenient: hotel entrance is directly outside exit A1 of Ginza station. Hotel staff - reception and hotel restaurant - are very kind and helpful. The breakfast is spectacular - honey fresh off the honeycomb was a unique highlight! I also liked the fact that the selection is quite small / targeted, so there is not a lot of wasted food. There are pastries and fresh fruit salad that only gets replenished once it is empty so that none of the fruit becomes soggy. Cleanliness is excellent. The bed was very comfortable. The room has a special air cleaner, which helped lower the moisture after showering. Longer stays give you helpful benefits like free tea and coffee in the lobby area, which is a nice touch. The hotel is very modern - everything feels fresh and new.

The 8 train tracks running outside the hotel mean that there is a near-constant level of ambient noise but it didn’t bother us. For people sensitive to noise maybe a high floor would be helpful.