Alisa Hotel & Spa
Alisa Hotel & Spa
About this hotel
Situated in Hanoi, this charming hotel for $24 per night is a great option for your next break. Attractively set in the centre of Hanoi, Alisa Hotel & Spa provides 4-star accommodation close to Thang Long Water Puppet Theater and Hoan Kiem Lake.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Fireplace
Smoking allowed
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Family friendly
Map of Hanoi
Reviews
4.1/5.0
Excellent(726 Reviews)
100% verified reviews
10.0
Very clean and well presented
Nothing
4.0
Excellent location and very helpful happy staff
The hotel is very tired and not overly clean in all areas, needs a complete refurbishment.
Didn’t help that they told us they were closing for the lunar new year (4 days of our holiday) even though we booked months in advance. So they moved us to their partner hotel which was even worse , with mould and damp issues would not recommend either hotels again.
8.0
Zeer behulpzaam en vriendelijk personeel. Ze hebben ons geholpen met onze vervolgreis. Ons verblijf van 2 dagen met gezin bestaande uit twee kinderen (12 en 9 jaar) was goed. Vanuit hier waren restaurants en Ho Hoan Kiem meer op een paar minuten loopafstand. Zeer aan te bevelen.
Soms last van verstopte toilet.
8.0
Strategic location. You can go anywhere just by walking. The place is quite small, but it's very comfortable and beautiful!
At night the sidewalk is dark
9.0
The decor was smart and the bathroom was lovely. It was nice to have a little balcony. The staff were absolutely brilliant, we had a couple of issues on our trip and they went above and beyond to help us sort things out.
I found the beds too firm but my partner and son didn’t.
1.0
Nick at Reception was great
The accomodation is terrible. Very old and you need to turn on the hot water for 30 mins before you can shower, after being cold and wet all day a nice shower was needed but had to wait. A lady at reception was quite rude when we didn’t want to book the car to the airport that she recommended and came out to our grab driver yelling something, he was then reluctant to take us. Terrible
10.0
Small hotel in the middle of the Old Quarter, close to the lake and everything else. We didn't know what to expect because there was a neon sign and the entry was small, but the rooms were great. There were two big queen beds (we are a family of 4) that were super comfortable, and a large bathroom, and there was AC. It's not luxury, but it's more than adequate and we could have easily stayed here longer to explore Hanoi, but only had 1 night, sadly.
The staff also had the best English of all the places we'd been, so they were super helpful.
No complaints, lovely place to stay.
3.0
Location and friendly staff members
First, they changed the type of rooms of our booking and then tried to overcharge as our original booking were unavailable. Finally, room without a window and no matching the description of the listings
10.0
Great position and super staff! Everyone was extremely kind and helpful, assisting our travel even after our check-out! I would definitely recommend them with any doubt!
No breakfast and restaurant service but the desk girls helped us suggesting cool places to have breakfast and lunch, definitely not a big deal!
4.0
Staff was friendly, prompt in responding to our requests.
Hotel is old, lift only service until Level 8 and we have to walk up to level 9 which is the highest level.
9.0
Layout phòng gọ gàng
Không có thông tin wifi
10.0
On y est retourné 3 fois bon rapport qualité prix
Il manque une piscine et un petit déjeuner
7.0
La ubicación está genial, el hotel en general también, el personal encantador. El aire acondicionado funcionaba perfectamente.
El baño. La habitación era enorme y muy bonita, pero el baño estaba bastante mal. La ducha rota, salía agua por todos lados menos por la ducha en si, estaba todo medio viejo y roto. No concordaba el baño con la habitación .
2.0
No breakfast
The hotel is old and need to upgrade
9.0
Very welcoming staff and always happy to help. they organised us transfers at great prices.
6.0
Location
Damp, smell, not clean
8.0
Staff were absolutely fantastic.
It claims to be 4 star in Booking.com but it appears it is actually 3 star
10.0
Staff here were so helpful and accommodating, great location, great price, super clean, great massage. loved it
7.0
Central location, friendly and helpful staff and AC was very good (needed in 37 degrees heat). Netflix on the tv when the wifi wanted to work.
Room looked a little dated in comparison to the photos, was clean enough but not spotless. Wifi on the 8th floor did not work not sure if a hotel wide issue.
10.0
Clean .. great location .. beautiful helpful staff
Room without window a bit difficult for me .. but staff are so wonderful
10.0
Location is accessible it is at the center. 5 minutes walk to The Old Quarter Lake, food stall all around. All good.
6.0
The staff were very nice & friendly.
The hotel is old. The pictures on booking.com portrait a newer room.
10.0
The best place to be
10.0
So comfortable and extremely nice staff. Accomodating and flexible.
The lift was a bit small but not an issue at all. The staff made sure to accomodate w everythibg as well as welcome us in after a long flight
4.0
Location was fantastic. Easy to navigate through old quarter. Bed was comfortable, room was clean
and staff were friendly
Lift was broken, we were on the 7th floor so not ideal. No breakfast even though it was advertised as included.
4.0
the location was great. close to the centre and walkable distance to all the food places and near the beautiful lake.
the room was very very small and claustrophobic. aircon was not working well at all and there isn’t much ventilation. very tight squeeze.
10.0
 the property was located within walking distance to most of the sites and restaurants in Hanoi. James and Rose, the front desk attendants were super friendly, and very helpful with booking a walking food tour and the tour to Ninh Binh. The rooms were very nice and extremely clean. the beds were super comfortable as well. would highly recommend this hotel to others! 
nothing at all
8.0
Reasonable price, near Hoan Kiem Lake, the staffs are very friendly and helpful.
Small room doesn't have window and smell musty.
6.0
Staff super friendly and will help you with all the information you need.
- outdated bathroom
- not pleasant smell in elevator and hall
- super busy Hanoi traffic right in front of the hotel
8.0
location of the property and great staff.
very well located inbetween hoan kiem lake & Old quarter area
very small room. breakfast not included.
little old property and all facilities though renovated not upto the mark
8.0
The staff is very friendly and accommodating. they help us throughout the stay. they are kind enough to let us stay at the lobby when we reach there around 4am. the room and toilet is a bit small but still comfortable and clean. the location is great too as it is near to hoan kiem lake.
10.0
Very nice and merry girl at the reception 😊
9.0
good location
10.0
Good location, excellent staff.
The night club across the street after it closed had people talking loudly outside.
FAQs
How much does this hotel cost compared to others in Hanoi?
The average price for a rental in Hanoi is $39 per night. This rental is $15 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Alisa Hotel & Spa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Alisa Hotel & Spa pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Alisa Hotel & Spa?
We found 11 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, fireplace, and smoking allowed.
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