Staff are fantastic, helpful and friendly, room was very spacious, beautiful interior, very clean, bed and sofas so comfortable, bathroom excellent. Breakfast was delicious and staff great

Nothing, loved it all

Breakfast was exellent as was the service. Dinner was also very good.

Air-conditioning in the room wasn't working. The bar fridge was very noisy and very hot. Changed rooms twice during my 5 night stay.

Love love it

awesome staff who drove me to v&a and to

Have been coming to Winchester Mansions for years. Hotel recently changed management and therefore the name was also changed to The Winchester Boutique Hotel. Rooms are big and comfortable and very clean. Staff very friendly and helpful. A lot of variety at the breakfast buffet. Dinner at the hotel was great. Staff and reception really made guests feel welcome and always had a smile on their face.

Although the hotel was recently refurbished, rooms look a bit worn out. Some corners of the wall in the room were chipped as well as the furniture. Glass door to the bathroom couldn't close as the floor wasn't even. Window came off its hinges when opened. But during the day reception organised housekeeping to fix the problem. Management will need to look into these things, if the Winchester wants to keep up its name and status.

Loved it!

It was a pity to see all the plastic bottled water around for an establishment that it right across from the ocean. Really hope this can be changed

Unfortunately the amount of plastic bottled water everywhere for a place that should be promoting sustainable solutions was a pity... especially being in a forward-thinking, eco-friendly city like Cape Town was a huge surprise

We spent a night at the Winchester for my birthday. The staff made an extra effort to make the day special that exceeded all my expectations.

position

street lights shining in room

My 2 daughters and I booked a sea facing suite to celebrate her 21st and it was a real treat.

I liked EVERYTHING

Room on 2 days weren’t cleaned by 2.30pm … other days was cleaned on time … more water in fridges .. Always having to ask, also have to ask for tea refills ?..

The location, the old building, the decor, the staff :)

Nothing!

interior design, elegant touch

beperkte faciliteiten

Beautiful property. comfortable room and excellent location. the food is nice and we enjoyed both the restaurant and bar there. Breakfast in the courtyard is lovely and they got excellent selections. staff is very helpful and all very nice

the a/c in our room didn’t work at all. they had a fan set up in the room instead when we arrived (we were not told about the a/c not working). after one night sweating we asked the staff and they gladly changed the room for us and apologized…but it would have been nice to have been given a properly functioning room from the beginning - -“

We are regular guests of the Winchester and this is our first stay with them after their refurbishment. The grand old dame might have gotten a bit of a facelift, but one thing remained the same and that is their wonderful staff. Every single member of staff, from reception, to breakfast, to Harvey's Bar to the cleaning staff does their absolute best to make you feel at home and welcome. Thank you Winchester! We'll definitely be back.

Lovely breakfasts in the courtyard. Excellent coffee.

Meals were great & staff were so kind & helpful!

beautiful property, very comfortable bed, awesome courtyard, nice pool area though pool quite small, some staff exceptional and most good, one or two very slow

quite pricey (though accept it was over NYE), a couple of slower staff