We loved the ambiance of the Hotel a short distance from the Avon. The concierge was always friendly and helpful as to things to do and walking information

Cleanliness of the facilities, staff are always so welcoming.

There is nothing to dislike

Well positioned, staff very friendly and helpful, good restaurant and public areas had a very inviting feel.

We had a base room so not huge and had shower over the bath. Also no coffee machine.

Great location right across from Hagley Park and walking distance to shopping and restaurants. Friendly, helpful staff. Comfortable bar and lounge area. This was our second stay, and even though we were not in one the fantastic Residence rooms this time around, the room was spacious, clean and comfortable. Dinner at 50 Bistro was excellent. Highly recommend.

comfortable room in good location close to the botanic gardens and only a short walk into centre of Christchurch. nice restaurant on-site. staff friendly and helpful.

comfortable room in good location

Rooms were lovely, very comfortable beds. Bar and coffee area were lovely. Thr bear was a wonderful and unexpected touch We had dinner in the restaurant and my husband said his steak was exceptionally wonderful.

A little far from town. Only really a small glimpse of the park in a parvlkview room. Unfortunately thr breakfast was not something we enjoyed.

the location, the amenities, the staff, the property

the room service food was marginal which was surprising considering how stellar everything else was.

Great location, spacious rooms, nice bar, and free laundry.

we were not impressed with the restaurant

Rooms are spacious, handy having the restaurant downstairs for food & coffee. Parking is good for when family come to pick us up to go out for the day. Friendly staff.

N/A

staff, service, location

bathroom pumps did not work well.

Nice room

The hotel needs a refresh and the staff at desk were average

comfortable and a large bed.

some of the fixtures and fittings are a bit old for a high end hotel.

the location comfortable bed

slightly dated due for a refurbishment

stylish small hotel with great service loved the extra touch such as chocolates and George the teddy which travelled with us through New Zealand

My partner and I have never stayed in a hotel like this before, so we though we are on holiday let's book a night just for the experience. I cannot express in words how amazing every aspect of our stay was. We were greeted warmly with smiling faces, the check in process is quick and efficient. One of the team members showed us to out room (took our bags for us) and explained how all the lights and aircon worked. The room was beautiful, well laid out. Came with a shower with two seperate shower heads so no need to worry about temperature. A bath that all shapes and sizes would fit in and happily enjoy. Stunning views of the garden and a coffee machine. The attention to detail with the little things was something I really appreciated. Little shower bursts that dissolve in the shower, they smell amazing and help you relax ,little bath salts with lavender to enjoy and after dinner chocolate and water set beside the bed. The dinner service and food was to die for. My steak was a wee bit under what I normally like and I was half expecting just the steak back but no, my whole plate was redone it looked perfect, again no word just every aspect was spot on. We have felt so spoilt on our stay. We highly recommend any couple looking for a night or weekend escape to come here. You will be looked after from the moment you walk in, it makes you feel so special and relaxed. We will definitely be coming back and honestly we are counting the days. Thank you for an amazing stay

Nothing

Good location, great staff

Very dated, at best is a three star hotel