Hotel Rumbao, a Tribute Portfolio Hotel by Marriott

Hotel Rumbao, a Tribute Portfolio Hotel by Marriott Hotel in San Juan

About this hotel

Located in San Juan, this lovely hotel for $133 per night is a great choice for your next trip. Enjoy stunning views of the San Juan Bay and easy access to historic sites and local attractions at Hotel Rumbao, a Tribute Portfolio Hotel by Marriott.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen / Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony / Patio

Dishwasher

Hot Tub / Spa

Wheelchair accessible

Beachfront / Waterfront

Gym / Fitness Center

Garden

Family friendly

Map of San Juan

Nearby attractions

Toro Verde Adventure Park

23.19 miles

Las Pailas

26.47 miles

Balneario El Escambrón

1.48 miles

Luis Muñoz Marín Park

4.67 miles

Hotel Rumbao, a Tribute Portfolio Hotel by Marriott

3.9

Good(1,489 Reviews)

Hotel in San Juan

4-Star Hotel

Reasons to book

Great for pets

Includes essentialsGarden, Pool, Pets allowed and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

$$$$

About this hotel

Amenities

Pool

Air conditioner

Pets allowed

Kitchen / Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony / Patio

Dishwasher

Hot Tub / Spa

Wheelchair accessible

Beachfront / Waterfront

Gym / Fitness Center

Garden

Family friendly

Map of San Juan

Nearby attractions

Toro Verde Adventure Park

23.19 miles

Las Pailas

26.47 miles

Balneario El Escambrón

1.48 miles

Luis Muñoz Marín Park

4.67 miles

Reviews

3.9/5.0

Good(1,489 Reviews)

100% verified reviews

8.0

Apr 2024

Very good and in the heart of Old San Juan.

Liked the room, the new restaurant, and the location. Breakfast was decent as well.

Didn't like that the Netflix and streaming didn't work during our entire stay. Didn't like that housekeeping didn't service the room regularly even though it was promised.

9.0

Apr 2024

Location was ok

Breakfast was ok service staff were friendly

6.0

Apr 2024

Zentrale Lage aber zu teuer.

Die zentrale Lage in San Juan. Die Zimmer sind groß und geräumig, ebenso das Bad.

Das Hotel ist sehr in die Jahre gekommen, der Preis dafür nicht gerechtfertigt. Der Zimmerservice kam nur nach Aufforderung. Das Frühstück war von der Auswahl her begrenzt.

4.0

Apr 2024

Pésima calidad en relación al precio . Nada recomendable

Lo único bueno es la ubicación

Las instalaciones muy vetustas . El desayuno escaso y malo . Llegamos no había toalllas de baño . Hubo que reclamarlas y demoraron mucho rato en traerlas . No tiene secador de pelo . Mala relación de calidad con el precio . No había cubiertos en el desayuno

1.0

Apr 2024

Horrible

Sólo nos gustó la ubicación

La actitud del personal pésima. El check lo hicieron una hora más tarde. Nos cancelaron el desayuno a todos los huéspedes a las 9:00 am y era hasta las 10:00 Las habitaciones no estaban listas al check in. No tenían personal amable. Si no hubiera sido por la gerente que nos ubicó en una suite y nos logró conseguir el desayuno la hubiéramos pasado peor. Deben mejorar habían muchos turistas y es la impresión que se llevan de nuestro país. Qué pena sentimos de ver a los turistas incómodos cuando le decían que no había desayuno para ellos aún cuando lo habían pagado. Deben mejorar!

3.0

Mar 2024

Construction work chaos

Not being charged for the cancellation

Booked for one night. When we arrived it was clear that serious renovation works were ongoing about which we had not been warned. Large queues to check in and out and lobby looked like a war zone. We immediately cancelled our reservation and in fairness were not charged for the cancellation.

4.0

Mar 2024

Regular. Deben mejorar el servicio.

La ubicacion y la comodidad de la habitacion

Pesimo el desayuno. Y la limpieza pesima. Poco personal y los que habian se quejaban. De los 4 dias. Solo 2 dias limpiaron la habitacion. Deben mejorar el servicio. El restaurant pesimo, mas de 1 hora para poder cenar. Igual la impresion falta de personal

5.0

Mar 2024

Innaceptable pour le prix en canadien de $676.00 pour une nuit

Le déjeûner était bien et varié.

Un hôtel en rénovation. L'entrée était vraiment discutable. Avec tout l'attirail des travailleurs manuels. La salle de bain avait des cheveux par terre et des taches.

8.0

Mar 2024

Good location.

Great location. Staff was awesome..

Unfortunately the remodeling otherwise nice comfortable hotel.

1.0

Mar 2024

Very overpriced work zone

The location is great BUT

Renovation we’re going on during our visit, which we were NOT told of. The safety hazards and mess were unacceptable. Only a skeleton crew was working. No welcome and the small cafe that had to be accessed via a trip around scaffolding past the disinterested door man down the steps and around the corner. When you get there it only seats 10-15 people and premade sandwiches only.

3.0

Mar 2024

No warning of construction and lack of concern from the staff.

The size of the room was good. The comfort of the bed and furniture were nice.

The hotel had major construction going on to remodel the hotel. I paid almost $900 for 2 nights and they put me in a suite right above the construction. On top of that, the outside bar and music were directly below my room. The noise level was ridiculous. There was hammering going on above my room as well. When I complained to the hotel they said “it’s a really nice room and upgrade to the rest” and then argued with me about the hammering saying there was no construction going on at night, but yet the minute I called, at midnight, they said something in Spanish to someone else and the hammering stopped. We also had a cockroach running across the floor.

1.0

Feb 2024

ya no es sheraton!!!!!

hotel en reformas. no pueden cobrar lo mismo. mucho ruido gritos polvo. horrible.

el desayuno pobre .el hotel cambió de nombre. ya no es sheraton . muy sucio. estaba en reformas. y cuando llega un crucero le dan prioridad a toda esa gente quedando los huéspedes a un lado. me sentí muy desfraudado.

5.0

Feb 2024

Issue with construction elevators difficult to get on

4.0

Nov 2023

Mucho frío en el hotel.

La habitación

El frío que se pasa. Airea acondicionado absurdamente muy frío

9.0

Aug 2023

a beautiful place

the employees were helpful and friendly.

it was under construction and I didn’t get inform until I got there.

2.0

Jul 2023

Horrible, we left after one night.

In old San Juan.

Old and dated, broken items in room, musty smell, loud street noise, building under construction, pool closed. Homeless people asleep outside.

10.0

Jul 2023

Overall it was a great stay and I would recommend it to everyone.

It was local and central to everything! The staff was amazing they helped with telling us what was around and suggested certain areas as well.

We asked for early check in they said yes it was possible but when we arrived they said they couldn’t allow early check in. They did hold our luggage but it was exhausting

10.0

Jul 2023

Stunning!

Simply loved it! Very clean. Staff was very kind.

Everything!

3.0

Jul 2023

My family could have stayed home what a waste of MONEY.

The location is beautiful, and seeing the ships come to the docket was terrific. The staff did very well considering the conditions of the hotel. (NEEDS TO BE CLOSED) The food was well prepared and tasted great when the dinner area was open. However, the bar was not open until late at night and would run out of liquor during open hours.

The hotel needs to be closed it is under a huge reconstruction project while having guests in the rooms. Monday through Friday from 8 AM to 5 PM I heard drilling while on vacation. According to the website, there is a pool which was not true it is under construction on the 9th floor. “NO POOL” The mint green headboards have holes, and the room smells of moles. I learned it was coming from the 9th-floor location of the pool. I was on the 7th floor. The furniture , beds, bathrooms, and carpet needs to be placed in the trash and replaced. PLEASE GO TO GOOGLE AND READ THE REVIEWS ON THIS HOTEL! Do your homework before going.

1.0

Jul 2023

My family could have stayed home what a waste of MONEY.

8.0

Jun 2023

Very good

Just stayed in for overnight, not to much time

parking

6.0

Jun 2023

Pleasant

Location in Old San Juan to historical sites and cruise port...walking distance

The price $400 each night..breakfast should have been included We should have received more for $400 each night

10.0

May 2023

Exceptional

Our suite had a small balcony overlooking the bay. Two cruise ships docked just across the street. The room was very spacious and the bed was very comfortable.

Water pressure in the shower wasn't great, but it was definitely usable.

9.0

May 2023

Will definitely go back!

Location is excellent. It is super convenient if your ship is docking at the terminal that is directly across the street. The staff were amazing - friendly and super helpful.

My parents room had a musty smell and both of our rooms were hard to control temperature-wise. My room was freezing, and there was no way to turn the heat on. No matter how high we set the temperature, the room wouldn't get any warmer. Also, the scrambled eggs on the breakfast bar were the worst that we've ever had. If you get the buffet, order an omelet instead and ask them to use real eggs.

8.0

May 2023

location location location

old amenities and rooms

6.0

Apr 2023

Great location in old San Juan

The location is perfect. The room was ok and clean. It was quiet.

1.0

Apr 2023

Old rooms

the property is in very bad shape. The rooms are with old carpet, ripe, smell like mold and water has a special odor. my family did not wanted to stay but it was late when we arrived and we were leaving early in the morning.

FAQs

How much does this hotel cost compared to others in San Juan?

The average price for a rental in San Juan is $149 per night. This rental is $16 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Hotel Rumbao, a Tribute Portfolio Hotel by Marriott. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Hotel Rumbao, a Tribute Portfolio Hotel by Marriott. Enjoy the water!

Is Hotel Rumbao, a Tribute Portfolio Hotel by Marriott pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Hotel Rumbao, a Tribute Portfolio Hotel by Marriott?

We found 17 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.

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Hotel Rumbao, a Tribute Portfolio Hotel by Marriott

About this hotel

Amenities

Map of San Juan

Nearby attractions

Hotel Rumbao, a Tribute Portfolio Hotel by Marriott

Hotel in San Juan

Reasons to book

About this hotel

Amenities

Map of San Juan

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in San Juan?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hotel Rumbao, a Tribute Portfolio Hotel by Marriott pet friendly?

What amenities are available at Hotel Rumbao, a Tribute Portfolio Hotel by Marriott?

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