Mercure Exeter Southgate Hotel
Mercure Exeter Southgate Hotel
About this hotel
Situated in Exeter, this charming hotel for $105 per night is a great option for your next break. Mercure Exeter Southgate Hotel is located in central Exeter, with views over the historic old cathedral. It offers a health and fitness centre with an indoor swimming pool and a gym.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Exeter
Reviews
3.6/5.0
Good(4,021 Reviews)
100% verified reviews
3.0
Close to central Exeter
Dirty bathroom
Mismatched furniture and old
Poor reception had to wait after check in time as room was not ready.
Previous clients rubbish still in room
10.0
Rooms were clean and comfortable, facilities were lovely and the staff were always happy to help, nothing felt like it was too much :) breakfast was also great
10.0
The hotel looks lovely on arrival with a nice big open fire and grand foyer. The staff were really helpful and friendly. We used the pool and the sauna which were really nice and quiet.
3.0
The staff was friendly
Unclean was mold in the shower and in the coffee maker, was not provided with a remote control and got woken up at 3am with someone knocking on the hotel door trying to get into our room because they was drunk, couldn't use the swimming pool because it was to full when we wanted to use it. Bedroom was not great looking very dated, marks all over walls and wall paper. £15 to park the car in the hotels own car parking is very expensive.
10.0
Great location. Clean rooms and nice staff. Felt very welcome.
Breakfast could be better.
6.0
Hotel lobby was beautiful on arrival. Swimming pool was nice, particularly just before close when few others were there.
Room was smaller than expected for the price and was in need of some maintenance, nothing major but small things such as dents in the wall and missing handles on cupboard made an otherwise nice room feel a bit disappointing
10.0
Made you feel very welcome very clean at the hotel and the food was hot
The Jacuzzi was very cold, and the change is needed to be a bit more cleaner
8.0
Central locality. Friendly/helpful staff. Leisure facilities
N/a
8.0
Spacious entrance…location…spa facilities though we didn’t have time to use them..
Corridors with cleaning equipment in them & carpets need abandoning.
10.0
The breakfast was good and the facilities were great!
Nothing - it was great.
10.0
Location and approachable, friendly staff.
Nothing
6.0
Location and staff service
Dated and the rooms were not the cleanest (multiple stains on carpet, windows not the cleanest). I have stayed here a number of times and were it not for the location, and convenient parking, I would choose another hotel.
9.0
Pretty much everything. The room was comfortable, clean and just the right size for a couple staying for one night to attend a function. There was no rush to get us out in the morning and upon vacating our room we were able to relax in the lounge with a pot of tea before commencing our journey home. The staff were friendly helpful and efficient.
I cancelled a booking with a competitor hotel and booked with you for a number of reasons including cost as you were slighly cheaper. However, when I took car parking into consideration there wasn't a great deal of difference monetarily. I see charging for the car parking as just a way of making money which doesn't add value for the customer. Parking should be complimentary for hotel residents.
5.0
We have stayed there before and have always enjoyed our stay.It has good facilities and is in a great location.
It was disappointing,the decor all looked a little shabby, the towels were thin and frayed there were no cushions or throw on the bed, just plain sheets ( very basic).
8.0
Great location and friendly staff
Nothing
8.0
It’s a nice place
None
3.0
The room itself was a good size. Other than that there was little to recommend it.
Our room was not ready at the check in time.
The bedroom windows had no sound proofing and fitted badly - they need double glazing.
Fitness area - this was really disappointing - no one on reception, all areas shabby and in need of updating, changing room properly dirty and unpleasant. Calling it a "spa" is a stretch.
8.0
We requested twin beds in our booking and got a double. We had to re visit reception and request the correct accommodation. Not good
Also had to pay 15 pounds car parking this on top of the hotel cost is daylight robbery!
Location
8.0
very comfortable and hearty breakfast
7.0
tired but ok
gym and spa not good
9.0
The twin beds are a bit small but confortable. The room has a good size and the hotel is in general quiet even when full. The swimming pool, spa, sauna and gym are totally professional and not too busy. With profesional changing rooms, dedicated staff. Like a regular good gym. A fantastic addition to your trip. Check out time is late (12:00) and check in early (14:00) you could ask for an addition. Great bar and terrace. Location is perfect.
Small beds. Expensive breakfast (did not try it). But clean and confortable. Good bathroom.
7.0
Location, price, car parking
The breakfast area was a muddle with poor selection of bread, overcrowding of patrons round a small area. A simple way to improve would be to have a better selection of quality bread, preserves in pots or sachets and serve tea in pots at the table.
7.0
Lovely entrance and breakfast
Rooms look a little out dated and needed attention , furniture has seen better days ,although bathrooms lovely
9.0
The location and proximity of parking was excellent. Our rooms were spacious and comfortable with particularly good bathrooms and the range of choices and quality of breakfast first class. We also enjoyed a relaxing drink in the spacious and comfortable bar area in the evening.
No problems at all.
9.0
Comfortable room , arm chair in room, walk in shower, as requested. No trip hazards
No water in room would have liked more tea bags and milk.Would have liked more service at breakfast.
5.0
This is a lovely hotel well placed in the city centre. The facilities and staff are fantastic.The Spa is a wonderful way to start the day or just chill and relax.
Unfortunately, both me and my partner have checked out today, feeling a little tired due to being very uncomfortable during the night and not getting much sleep. The room was very hot due to the current weather and even tho the air-conditioning was on it did not have any cooling affect at all. After reading and checking the settings many times it just was not working to a point where the best solution was to just turn it off. Such a shame as I would highly recommend the hotel otherwise
10.0
Reception very friendly and helpful, nothing is ever too much trouble
7.0
Wonderful staff, excellent breakfast, and location. The pool and spa facilities were wonderful - with great hours (6:30am - 9:30pm). Room was filled with everything one needs - iron, blow dryer, toiletries, tea, hot chocolate, milk etc. Comfortable bed and large television.
We had to ask to change rooms, as our initial room smelled of stale urine. It was small and the bathroom had black mold. Staff were brilliant and understanding - they quickly gave us a new room on the same floor.
Dishes with leftover food were left outside of the rooms until the evening - which was unpleasant. The hotel rooms are a little run down and could do with a fresh coat of paint and a deep clean. The entrance and restaurant were in excellent condition - just the rooms and pool area, could do with some investment.
8.0
Comfortable room, delicious breakfast, friendly staff, good pool, hot tub and sauna!
One taxi just didn't show up, but not really the hotels fault!
8.0
Location is super
It was expensive for value
8.0
Our room was clean and we liked the en suite.
The maid entering into our room without knocking first. I was in bed and my daughter was in the shower. I wasn't impressed.
7.0
Nice hotel, good to have space, staff were friendly, got additional coffee pods/ tea when asked (we were only given enough for one night but staying two). Great location, near to Quay & cathedral/ city. Lots of breakfast choices of food.
Assumed breakfast was included, based on price of room - so had to pay extra. Breakfast was nice but disappointing to not have the little extra touches you expect from this kind of hotel, E.g. pot of tea/ coffee brought to table. Long queues at hot drinks machine. lots of getting up & down for food/ drinks so didn’t feel as relaxed.
We were offered chocolates as a celebration for our 20th anniversary but they weren’t provided. These kind of little extra touches would have been appreciated more.
10.0
spa and pool
certain members of staff and the fact they are housing refugees
FAQs
How much does this hotel cost compared to others in Exeter?
The average price for a rental in Exeter is $110 per night. This rental is $5 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Mercure Exeter Southgate Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Mercure Exeter Southgate Hotel. Enjoy the water!
Is Mercure Exeter Southgate Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Mercure Exeter Southgate Hotel?
We found 14 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.
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