The hotel staff are responsive. They were so kind to upgrade us to a junior suite when knowing that our room was affected by their renovation project. The distance to the train station is about 15 mins walking.

Good area in a quiet neighborhood.

Small room, forgot our breakfast order on the second day, the lift didn’t work on one occasion, not enough seating available at breakfast time

Location and lovely staff

Reception basic and little dated, stairs to frontage awkward

This is the first time we took the more expensive Junior Suite Room option which clearly enhanced our stay. As expected, it provided us with more space than other options and was very well organized with everything we required. Also, there was a young member of staff who greeted us and kept careful watch to let us know when the suite would be clean and available as all rooms were late for check-in due to lack of cleaning staff. We waited in the lounge and were offered much appreciated glasses of orange juice. All in all, a marvelous stay. Thank-you!

After the train trip from Paris, we would have appreciated checking into our room on time.

Good location

Very small smelly room with high price.

Clean Quiet location Good facilities in room

Unexpected additional 3% service charge as hidden away down at bottom of listing Room not ready and promise of complimentary drink never materialised Not as close to tube stations as claimed

The staff were extremely helpful and polite. The hotel was clean and well maintained. We enjoyed exploring Marylebone and found it to be lovely district to stay in with lots of nice eating places, shops and things to do. It suited us perfectly and we would definitely use this hotel again.

I can't think of anything that we didn't enjoy.

Great location, great service, great breakfast. The bed was very comfortable.

Proximity to shops restaurants and the tube.

The steps up to the entrance quite narrow.

The location of this hotel suited our requirements. The room was a little small than we are used to. There was a lot of noise coming from outside, sounded like workmen carrying out building work. The lighting was very poor in the room and the tea making facilities could have been better. The staff were excellent.

the room was small

Staff very helpful, great location.

Lovely big rooms for London. Great wifi. Great access to Marylebone and Oxford st

No lounge. But the dining room can be used during the day

Room was small and expensive due to BST at Hyde Park, but was perfect for what we needed, great location, and great to come back and have a drink in the bar - wine reasonably priced for London

Room was small, but we got one of the last ones.

The location was great, and easy to get around town. Great restaurants, nearby park, and shops make it even more attractive. The Hotel had a free taxi from the airport which is a real bonus. Sophia at the reception was very professional and helpful. I will definitely choose this hotel on my next short trip to London.

The breakfast was average with a very slow service.

Breakfast was delcious

fabulous location, staff were super helpful and friendly. room was lovely, clean and bright. wonderful breakfast.

NA

Comfphy Bed lovely room

No Comment

This property pleasantly surprised us. Situated in the Marylebone area, a stones throw from Manchester square and a very short walk to Selfridges, it is an ideal location for a stay close to shopping and dinning. we loved the beautiful unsuspecting frontage and the modest yet modern decor. The standard room was a good size and the bathroom was great - the shower was amazing! The aircon in the room actually works which is great. And the windows opened too for some fresh air. All in all, a great stay in a wonderful hotel. Will stay again.

Whilst there isn’t much to dislike about the hotel; if I have to write something it’s that there wasn’t an iron or ironing board in the room (we asked for one by phone and it was brought to us). Also, the en suite door is frosted glass and doesn’t offer as much privacy that I would usually like. The glass in the bathroom window isn’t frosted which meant the blinds stayed closed for most of the stay. Minor bits.

When I am in London . This is my favourite hotel the staff are amazing and friendly just a great Hotel

Nothing

The location. There were no kitchen facilities as advertized in the junior suite.

Beautiful building, comfy bed and great location.

everything