Sheraton Puerto Rico Resort & Casino
Sheraton Puerto Rico Resort & Casino
About this hotel
Nestled in San Juan, this charming hotel for $137 per night is a great option for your next trip. Sheraton Puerto Rico Resort & Casino offers a fitness centre and dining options on site as well as guest rooms with free WiFi. The hotel is 3.7 km from Historic Old San Juan.
Amenities
Pool
Air conditioner
Pets allowed
Internet / Wifi
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Beachfront / Waterfront
Gym / Fitness Center
Family friendly
Map of San Juan
Reviews
4.2/5.0
Excellent(743 Reviews)
100% verified reviews
5.0
Propre et efficace
La localisation est pas terrible, le parking est cher
Le rapport qualité/prix n’était pas la
7.0
The hotel is nice. Rooms are a decent size and clean. The shuttle was very convenient. Really liked the pool area.
The price point is rather high for the amenities. If you are not using the casino, there is really nothing there to justify the price of $400+ per night.
8.0
Close to restaurants. Had a pool
No microwave in the room
10.0
Great location to restaurants, beach, various attractions. Shuttle available
10.0
Excellent centrally located
The lack of restaurants at night if you don’t like sushi you are totally stuffed
6.0
Clean, comfortable bed, nice pool area
Poor soundproofing, understaffed and the staff they have aren’t always great (some are); it’s really for people who want to only do casino, not really well connected to San Juan sites and sounds
8.0
Muy abundante podrían dosificar las porciones para que sea mas atractivo para todos y así se hace mas asequible el precio. Variar el menú del desayuno.
En el momento del check-in se enredaron con la cuenta y me hicieron cobros adicionales que no estaban en la tarifa de la habitación. Seria bueno que desde la reserva directamente o a través de las plataformas se aclare el valor de la tarifa mas los extras. Así el huésped va preparado y no se sorprende negativamente.
3.0
Nothing
Desk staff are challenging, bar staff are good. The hotel is dated and needs refurbished badly
2.0
Pagamos mas de $400.00 dolares por nuestra estadia de una noche y desde que llegamos la atencion fue mala, el personal del check inn poco atentos, antipaticos, no sonreian, con pocas ganas de ayudar. No nos incluyeron desayuno, lo que me parece un robo contra todo lo que pagamos, nos dijeron que hasta las 4pm no nos podian dar la habitacion que esperasemos por alli y no habia ni donde sentarse, el joven del check inn se fue y nunca nos llamo, al final me me levante, fui donde la otra joven y esta me atendio de mala gana, ya estaba la habitacion pero no nos llamaron, por culpa de este personal apenas me dio tiempo de prepararme para ir al compromiso que tenia esa noche, jamas vuelvo a este hotel, demasiado caro y no te ofrecen ni una sonrisa, tuvimos que pagar 20 dolares de estacionamiento, el check out era a las 11am y nos fuimos a las 8am del disgusto tan grande que teniamos...jamas volvere a este hotel.
Es demasiado dinero por una noche y no ofrecen desayuno, el personal es antipatico y poco amable, desconozco si esto es solo con los puertorriquenos, cuando estabamos en el cuarto una persona de limpieza abrio nuestra puerta y ni siquiera se disculpo, he estado en hoteles mas economicos y te tratan mejor, te dan desayuno, no te dejan horas esperando por tu habitacion, el peor hotel en el que he estado. Horrible experiencia!
4.0
The pool area
The rooms are real basic for the cost. Dirty carpet, slow on checking in & under staffed
6.0
Location was good and the majority of staff were excellent
They farmed the concierge service out and one of there staff was miserable
5.0
Beautiful location nice food choices close to old San Juan
The floor to 8th once stepping off elevator smelled of wet sewer. Smelled like water was leaking dampness. Housekeeping was a problem daily.
8.0
There is no free breakfast. Breakfast
Buffet was 34.99 which is pretty steep.
Bathrooms are older.
10.0
Actividades en la piscina y las clases de salsa.
N/A
10.0
Lovely staff. Very clean.
Ridiculous price for average breakfast $34 per person
5.0
It was bad food was cold & my wife’s food was 20 min late so manger gave breakfast for free
Price was very expensive
4.0
El Area de la piscina, el casino y los restaurantes que tienen alrededor.lo mejor es que tienes varias actividades para recorrer con tu familia y pasarla bien en el distrito
Desde que fui a hacer el cheking tuve que esperar por que la habitación no estaba lista, el checking era alas 4 y entre alas 6 y algo y la fiesta de mi trabajo empezaba alas 7 mas el cuarto no olía nada de limpio ni bien para salir al día siguiente alas 11 creo que la hora del checkout debería ser ala misma del chequink por que es mucho dinero pagado para un pal de horas y un mal servicio
10.0
Excelente localidad
2.0
The attention of the Staff because when I claim the noise that did not let me sleep, they gave me a discount, a late checkout and another room and when in claim for the delay at the valet Parking the Staff move quick to solve it. The hotel was close to many attractions including the Coca Cola Music Hall and is ease get there.
The view of the room.
The construction noise that on the hotel roof kept me from sleeping all night.
When I pay my bill including the valet parking and ask for my Sub it took them 45 minutes to upload my sub,
first the key did not appear, second, the ticket that I gave to the valet parking attendant to pick up the vehicles was lost. I have no option to go to the supervisor and she took care of the problem and then my vehicle was fund, but I was already late for my meeting.
10.0
Location
None
10.0
El pan pita fue bien servido y las alitas de pollo
La presentación de la comida antes era mejor. La comida era servida en el cuarto con vajilla y no en platos de cartón. Para ser el Sheraton, se debería mejorar esto ya que no es agradable recibir la comida en cartón. En adición, la oferta de servicio al cuarto es limitada.
6.0
La ubicación
El baño olia a orin desde que llegamos y pedí habitación con balcón y vista y todas las palmas estaban justo frente al balcón y nunca pudimos ver nada ni disfrutar de la vista
10.0
Localización; muy bonito
Mala logística en la atención en las Barras ; sobre mil personas atendidas por sólo 4 bar tender ; por lo que dejaron perder Mucho Ingresos .
7.0
Ubicación y limpieza
Para todo hay que utilizar tarjeta y los precios No son accesibles
10.0
Tiene todo lo que se necesita y la localización.
Precio
10.0
The pillows
Not bring breakfast with the package.
10.0
Perfect location!!! Since we arrive at the hotel the check in staff were friendly and professional the room was beautiful and with a San Juan bay view!
Is a gorgeous hotel with shops, restaurants and Cafe, we enjoy the infiniti pool with a Old San Juan view and the servers were super nice we really had a great time we will definitely return.
10.0
Love your staff❤️
N/A
10.0
The location
High price
6.0
Very noisy. Almost impossible to communicate with front desk staff during check in du to extremely loud music in the area.
10.0
The employee was very helpful and was able to help
10.0
Rooms are beautiful
N/A
10.0
Perfect location with a lots of restaurants on walking distance.
10.0
Everyone was so pleasant and welcoming. Staff was well informed regarding excursions. Breakfast buffet was outstanding. Rooms were comfortable. Housekeeping needed a little bit more attention. Pool and casino areas were all very clean and relaxing. All in all a great vacation. Well worth the prices
10.0
I like the pool on 4th floor, the service and the stuffs were Amazing
N/A
FAQs
How much does this hotel cost compared to others in San Juan?
The average price for a rental in San Juan is $150 per night. This rental is $13 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Sheraton Puerto Rico Resort & Casino. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Sheraton Puerto Rico Resort & Casino. Enjoy the water!
Is Sheraton Puerto Rico Resort & Casino pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Sheraton Puerto Rico Resort & Casino?
We found 13 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and parking.
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