Heritage Le Telfair Golf & Wellness Resort

We stayed there for 5 days but the kids loved it so much that we had to extend our stay for another 5 days! we got upgraded from deluxe suite to senior suite with sea view. The room was lovely and spacious with a great view and comfortable beds. Many activities could be done at the resort e.g. snorkeling, kayaking ..etc. The food, in general, was good which was included in our package (recommended to take half board at least). The staff was exceptional wherever you go, whether at the reception, beach, club, or at any of the restaurants. They were always there when needed with a smile and happy to help. We had Wedley as our driver and he made sure our stay was pleasant and the kids happy. He showed us around and took wonderful pics with his great photographic skills. Overall, id say that he went beyond what's expected of him to deliver an exceptional level of service. The kids really loved and we highly recommend anyone to benefit from his services. We would definitely go back to the resort again.

The food at the beach club (ala carte ) was ok, needs some improvement.

well kept and beautiful. very comfortable and relaxing atmosphere.

food did not meet my expectations. several resturant but more or less same limited menu. waiter service was inconsistent. some where lazy and not helpful. The assigned butler was useless.

We had the most fabulous stay at Le Telfair. The resort is beautiful with 2 pools and stunning beaches. You also have access to Awali resort which is next to Le Telfair (walkable) but we never felt the need to go elsewhere - but I think they have a couple more pools you can access. We found it absolutely fantastic at catering to our needs as a family with an 18 month old. The kids club runs every day from 830-4pm and the staff there are so lovely and reassuring. I think Ivy was the lady in charge and can’t praise her and the other staff enough. They give the kids their lunch and snacks, put them down for naps, and take them swimming/out in the big garden with play area. Our baby was very happy there, and ate and slept very well for our whole stay! The fact it is so child friendly was definitely a highlight for us, but I would say that it is totally suitable for couples, and there were plenty of older couples there. Because the childcare provision is so brilliant the pool does not get busy with kids until later on in the day. We also used the babysitting service most evenings so we could go for dinner. Geraldine was a star and took great care of Henry, I had such confidence in her and would book her again in a heartbeat (including managing an evening of vomit from him!). There are lots of activities available on site, and excursions you can take elsewhere. As I was pregnant I didn’t do any of the nature reserve trips which I would want to try and do next time. However we did take kayaks/SUP/pedalos, and played tennis and used the gym so there was plenty to do on site. I also had a massage in the spa which was lovely. The breakfast was fabulous - lots of fresh fruit, freshly squeezed juices, hot options, pastries and pancakes. We were half board which worked out well for us as we didn’t drink a lot of alcohol due to my pregnancy so wouldn’t have got our money worth I don’t think.

We had a relaxing stay. The hotel is excellent and the staff is extremely friendly and welcoming. Oh! The food is exquisite! You can tell the products are premium, they don’t cut corners…the fresh juices in the breakfast are the best I have ever tasted! We stayed in telfair on our first days on the island, we have come up west and will be returning to the heritage for our last night before our flight. Had I known how good the hotel was, I would have stayed all the nights in the heritage. Can’t wait to be back!

We couldn’t have asked for a better stay. Some of the best service we’ve ever received, the staff were exceptional and so kind and friendly (especially Alan!). Sadly we had to return early due to the pandemic, but we so look forward to returning very soon. Perfect for families with small children

We absolutely loved the hotel. Everything from start to finish was perfect. We travelled as a family with two young children and hotel staff made us all feel super comfortable and welcome. Thank you to our private butler Yanik who looked after us and organised our dinner bookings for all our stay literally within an hour after we arrived to the hotel. Rooms - we stayed in the room with the patio, room was always left spotless and clean, beds were comfortable and I loved that the air con was quiet too so the sleep wasn’t disturbed Location - absolutely amazing, the beach was literally 20 steps away from our room, with beautiful sunsets, shallow sea and also a heated pool which was amazing for children and we loved it too. Food - we went for a half board option and food was amazing, we had 3 course dinners every evening, food felt like michelin star quality and freshly cooked food and served to us at the table every night (amazing wine list too). There were couple times when kids were unsettled during dinner and we had to go back to the room but staff kindly offered to serve the rest of our dinner at our room, which was super considerate.

View, calm, kid's club hours, wellness center services, food overall quality, coktails, and swiming pools.

Slow service or messy (especially conciergerie). Could not get 'navette' from a distant restaurant, so we walked back to hotel after 20min wait. Kid's club activities not very well organised ending in frustration and cries for our kids. Sewer smell in the room waking us up at night (not up to a 5 stars hotel)

very nice and clean resort, beach and pool as well, decoration is nice the reception was really nice they provide us with cold and nice juice the kids club was really nice and the kids enjoyed

1-long stairs without a stroller path i had to carry the baby stroller every time i climb the stairs. 2-most of the restaurants there needs reservation for the dinner