We stayed in 2 bedroom, 2 bathroom accomodation and it was very spacious with a large living and kitchen area. Though our room’s washing machine was broken, there was a common one by our building. Was handy that there were 2 restaurants to choose from too. Pool was nice! Bus goes to/from town easily. Staff were friendly and helpful. Highly recommend and would recommend to friends too!

Reception closes at 5pm so make sure if you need anything, ask before 5pm

Big rooms convenient location

No central area, bad internet, no ability for staff to call taxis

The breakfast was very small, we weren’t full after. I checked in and the room view wasn’t as pictures “ocean view studio” should be a clear ocean view like how the photos were. We got moved into the correct room, the blinds didn’t work so light came in the next day. Heads up - don’t waste your money on the steaks. Didn’t even have a phone in the room how a resort should, had to use what’s app to contact. Can’t order drinks by the pool too.

Our first time staying in Vanuatu and can't wait to go back. Buses were so easy to catch and they weren't expensive. It was great to go into town and just wander around and everybody was just so friendly. Staff were exceptional as they all interacted in a friendly and professional manner at all times. We couldve quite easily brought staff home with us to work in our hospitality venue. We felt like we were treated like a part of a family. We were always welcomed with a smile hugs and our first names which was fantastic. Choice of food could have been a bit more expansive but we never left the table hungry. Food was always lovely. Congratulations to management and team. Nothing was a problem and our questions were always answered with a smile. Can't wait till we go back next year.

There was nothing that we didnt like except having to come home to cold weather.

Easy access to town via the buses! Very nice pool and beach access. Rooms were also very clean and comfortable, only downside was the cooking utensils were not amazing but that only matters if you are looking to use the kitchen a lot. The staff were definitely the best part of the resort, shoutout to Sandra, Lydia and Charlene who were absolutely wonderful and so kind and helpful. Whenever we wanted to book and activity or driver they would help us out and call restaurants to book tables since we didnt have a sim card. I also got food poisoning and they were so helpful in giving us doctor and hospital options, Sandra even called her nurse sister for advice and gave us her number and checked up on us she truly went above and beyond. For our first time in Vanuatu we had such a great experience with Nasama and would highly recommend!

Pretty sure i got my food poisoning from the eggs I ate at the complimentary breakfast but can only guess, and of course my two friends who ate there every morning were completely fine. Other than that we loved everything!!

Nasama Resort's best feature is its staff and their beautiful customer service. The team go above and beyond to make your stay amazing. We were greeted at the front of the resort and taken to our room which I thought was a kind little touch. The room was huge, we had fresh flowers and the linen smelt like salt air and sunshine. The Wi-Fi in our room wasn't working and a team member came to our room and worked on it until it was perfect, I think he even went into town to get parts! The resort has some wear and tear from the recent cyclones however given they were only 6 months ago; the team have come together to look after their guests. Nothing is a bother for the Nasama team, they let us have a complimentary late check out as no one was checking into the room and Reception even let us exchange some of our bigger notes for small changes so we could get the bus into town. If you are expecting pool side cocktails and flashy amenities, this isn't your place. However, Nasama make up for that with the small touches – Resort cats slink around and purr when picked up, a gorgeous team member lined up my shoes and folded my pyjamas at the end of my bed, the waves can be heard as you go to sleep and the team are full of smiles and helpful suggestions. If you are looking for a genuine, authentic experience where the team members look after you, then book now.

We had a great trip! Yes, there was a rooster at silly o'clock, the ocean was a bit rough to take out kayaks due to the weather, but we made the most of it and the postives outweighed anything else, the resort can't control a rooster and unruly weather!

Beautiful location, lovely and helpful staff, always service with a smile, felt very welcome

WiFi wasn't working in rooms, although staff tried their best to fix the issue.

Amazing beach and pool. The staff were friendly at the Cafe. They changed our towels every day which was great. We were always at the beach or pool.

The after hours service for reception was non responsive. I downloaded whatsapp to contact them (as advised), no one got back to me. We had an early check out in the morning. The wifi apparently was down due to a storm. We stayed 5 nights and it never worked but when we went to the Cafe, it worked. Weird how the cafes wifi worked but the hotel one didn't. We needed wifi for work purposes so it was a real let down when we read they had wifi at the property and then there wasn't.