Sheraton Mall of the Emirates Hotel, Dubai

Sheraton Mall of the Emirates Hotel, Dubai Hotel in Dubai

About this hotel

Located in Dubai, this attractive hotel for $56 per night is a fantastic choice for your next break. Directly connected to the iconic shopping destination, Mall of the Emirates with premium retail brands and entertainment hubs such as Ski Dubai and Magic Planet, our 5-star family hotel is centrally located along Sheikh Zayed Road and enjoys a direct.

Amenities

Pool

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Gym / Fitness Center

Family friendly

Map of Dubai

Nearby attractions

Dubai Aquarium & Underwater Zoo

7.15 miles

Sheraton Mall of the Emirates Hotel, Dubai

4.3

Excellent(3,248 Reviews)

Hotel in Dubai

5-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsPool, Kitchen / Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

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About this hotel

Amenities

Pool

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Gym / Fitness Center

Family friendly

Map of Dubai

Nearby attractions

Dubai Aquarium & Underwater Zoo

7.15 miles

Reviews

4.3/5.0

Excellent(3,248 Reviews)

100% verified reviews

8.0

Apr 2024

Family getaway

Great location with direct access to Mall of the Emirates.

Construction noise late at night early hours.

7.0

Apr 2024

It was good stay overall. However, it was uncomfortable to go into two separate elevators.

The location of the hotel.

The iftar/suhoor prices were expensive unlike what we have been told at the reception. Also, the fact that we have to go into two different elevators, it was annoying the space was too tight in front of the service elevator (G too. 5 floor ) the reception space was too small to fit all the people.

9.0

Apr 2024

It was amazing !!!!

Everything was amazing, it was my 6th or the 7th stay here, this time it was much better Infact brilliant because they have renovated and the rooms and now it more comfortable and relaxing. Big shoutout to Safa at the check-in desk, one amazing soul.

Everything was great.

7.0

Apr 2024

Attached to the mall

Great location attached to the mall and a good range of restaurants attached. Great staff service from check in, to breakfast and check out. Room is a nice size and well-matained

Breakfast quality is average. The resolutions impact on navigating the hotel. It is over priced for Dubai. I'd love a coffee machine, for paying this price

9.0

Apr 2024

Ótimo custo benefício

Localização

9.0

Mar 2024

Excellent location, great facilities, attentive staff.

Excellent location for business meetings and shopping

9.0

Mar 2024

It was good

The location was perfect Easy access to the mall The rooms were great The staff was very cooperative too

The breakfast could have been better

4.0

Feb 2024

لم أتوقع المعاملة السيئة من قبل طاقم العمل

تعامل طاقم العمل كان سيء جداً في يوم الخروج من الفندق Check out

8.0

Feb 2024

Nice stay

Staff was kind and helpful. My room was well decorated and comfortable. Housekeeping services very handy. General cleaning was good.

Actually i didn’t like breakfast. Food variaties were limited, buffet was splited not easy to reach. TV set and channels in the room sholud be improved a bit.

7.0

Feb 2024

Location

Dated

4.0

Feb 2024

Upset.

Room cleaning and beddings are ok

Laundry service is poor. Breakfast - couldn’t try, because after we dined the table to have finally have it someone decided it is the best time to wash the top and we had a rain of dirty water on our heads, food… we were shocked and asked for a manager, who said that it’s fine we can take another table. Which we decided not to do, just to change and find another place. Important to mention front desk still charged us for the breakfast we never had, even though they were informed about the situation.

10.0

Feb 2024

The best place for a worry free stay.

The staff is super friendly and professional.

Nothing all was good.

8.0

Jan 2024

سكنت فيه مرتين خلال سنه جيد جدا

موقعه جنب المول والموظفين المحترمين البشوشين

زحمه سيارات حول الفندق وصعوبه الوصول والخروج والمخدات كانت لينه جدا

6.0

Jan 2024

The stay was nice. Location was good and the rooms were.good

Breakfast was really nice. Waiters were very attentive

I hated the check in. We arrived early, had breakfast and at about 11 am we asked if we could get into our rooms as we were tired and needed to take a shower and feel.better. The rooms were not occupied and were ready for occupation..They told us that there would be an.additional charge of 300 Dirhams. I said that it was robbery and they should escalate. They did nothing about my complaint. I was charged 300 Dirhams for.1 hour early.check in. I will retaliate by giving your hotel tne worst revue on Trip advisor and Google. This stupidity will cost you big time

10.0

Jan 2024

When I arrived to Dubai , I stayed in another hotel that I didn’t like , I directly booked in Sheraton to complete my ho

Special thanks to the amazing lady in the reception I forget her name it start with “M“ she gave us an early check in , and she was really understandable

Nothing

9.0

Jan 2024

Very comfortable

The rooms have been updated to a high standard and much more trendy.

The check-in at the reception was a bit slow. They need to be more efficient as travelers are often tired when they arrive and need to have the process of checking in done very quickly.

8.0

Jan 2024

Perfect choice for families

Location, Staff and cleanness

4.0

Jan 2024

Incompetence and no remediation

We always pick this hotel for its perfect location in the Mall of the Emirates. So convenient to meet friends in different restaurants, and to shop and drop the bags, or rest for a while! However we were very disappointed this time.

We stayed here over ten times. Being regular customers, we were very offended by the way we were treated at check-in. We arrived late in the evening, our card had a network issue, and the person at reception, Eyad, was extremely rude and non cooperative. The next morning our issue was solved immediately by another, much more competent person, Faissal. It seems there was no issue at all to start with. Only an ignorant staff member. No apologies were made, except when I complained again at checkout.

8.0

Jan 2024

أشعر بالتميز مع فنادق الشيراتون

الفندق موقعه أعلى مجمع الامارات مول وسكي دبي وكارفور من جهة الشرق .. وسهل الوصول لمترو دبي للرحلات من خلال الامارات مول لمجمع دبي مول لحضور عرض النافورة الراقصة الساعة 6 مساءً. الفندق مريح للعوائل به مسبح مفتوح وجاكوزي وصالة رياضية كلها مجانية الفندق بها عدة مطاعم راقية ومتنوعة والفطور بوفيه متنوع وتوقيت تقديم الفطور مناسب .. انصحكم بحجز الفطور مع الغرفة لم نحتاج للخروج من منطقة الفندق والمول الامارات إلا للقرية العالمية بالتاكسي التاكسي متوفرين بكثرة تحت الفندق الفندق سريعين في الاستجابة وتلبية الخدمات

اكتشفنا ان حجزنا مش مضبوط.. نحن طلبنا غرفتين لعدد 6 اشخاص وكان الحجز غرفتين لعدد 3 اشخاص .. وكان علينا دفع الفارق الحمام زجاجي .. ولكن هناك ستائر عن الفضيحة لا نعرف الحكمة من وجود مصعدين للفندق .. واحد من الاستقبال مع المجمع مع الفندق ... والآخر من الفندق مع الحجرات..

10.0

Jan 2024

Awesome. We truly enjoyed our stay at the sheraton.

The staff were very friendly and helpful. Some of the ones whose names i remember are Sami, Amr, Ibrahim. But generally all the staff were super friendly . The food was great.

Not much really. Cant think of anything i did not like

9.0

Jan 2024

a comfortable stay just in the mall of Emirates

As I am a breakfast lover, it plays a crucial role in my satisfaction or dissatisfaction. having this point in mind, I can say that the quality and variety of breakfast was very good.

well, i guess everything was good enough. while personnel were polite, I would suggest that the owners of the hotel may want to hold some training sessions for the staff to level them upper in term of customer care...

10.0

Jan 2024

Cenisz wygodę, czystość, komfort, zaopiekowanie w hotelu, wysoką kulturę personelu - polecam

Nie trzeba naprawdę nic pisać. Trzeba przyjechać. Podczas pobytu każdy czuje się tak, jakby był najważniejszym gościem w hotelu. Obsługa przemiła. Po przyjeździe "przydzielony" opiekun pokoju, który był przemiły. Pościele odświeżane codziennie. Nic dodać, nic ująć. Z całą pewnością jeszcze tam wrócimy. Dzięki pobytowi tutaj podczas innych wyjazdów w pierwszej kolejności będziemy szukać miejsc właśnie w tej sieci

nie ma takiej rzeczy

9.0

Dec 2023

excellent hotel

confort

10.0

Dec 2023

Getting into the Christmas spirit

Junior suite was amazing for our family. Loved the food at Best. Staff friendly and accommodating.

10.0

Dec 2023

Would recommend for business trips

- its very clean - we asked for the renovated rooms - staff were super accommodating to all our needs - mall access - very safe

- breakfast was average - everything else was good

10.0

Dec 2023

I was telling the staff how would you make me love you more

The staff is beyond amazing The facility is great Location is convenient

I can’t think of anything

8.0

Nov 2023

Possibly again if in this area of Dubai.

Great choice for breakfast ! Very nice roof pool. And of course great location (Mall and metro).

10.0

Oct 2023

Enjoy the life

Great value Commected to the mall Renovated rooms

Nil

8.0

Oct 2023

Great location and friendly staff. Definitely will be back .

Location , service . All was great .

Slow in answering call from the reception . Sometimes had to call couple of times no answer. But once they call back or they answer ,all is in place .

10.0

Oct 2023

الاقامه ممتازه

نظافة الغرفه ممتازه

8.0

Oct 2023

كانت هناك يدة ومريحة وقريبة جدا من المول

الموظفين في كل مكان

موقع الغرفة تصريف مياه الدش سيء

10.0

Sep 2023

superb

mall aproape

all ok😀

10.0

Sep 2023

great stay

the hotel upgraded me to executive suite without me asking.

nothing

1.0

Sep 2023

Bad

Location

The room had a moldy smell. They moved me to a different room( with no upgrade or even an apology) and in the middle of the night i woke up with the same horrible mold smell I couldn't breath and couldn't even open the windows. It was a very strong smell of mold.

9.0

Sep 2023

Very clean, nice, comfortable hotel.

Great Staff and location, clean rooms, within Mall of Emirates, good breakfast and snacks for Club room. Hotel is under renovation, but still quite atmosphere .

Minor things not to down my review, hotel to mall door closed after 2am, so be careful if you will be watching late movies. Toilet Shattaf (wash hose) is one of the worst type ever, difficult to handle, hard to press, needs to be replaced with standard one.

8.0

Sep 2023

Very good

Great location. Clean rooms. Great and efficient staff. Lousy breakfast

Gym is a little dated Breakfafst options lousy.

FAQs

How much does this hotel cost compared to others in Dubai?

The average price for a rental in Dubai is $173 per night. This rental is $117 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Sheraton Mall of the Emirates Hotel, Dubai. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Sheraton Mall of the Emirates Hotel, Dubai. Enjoy the water!

Is Sheraton Mall of the Emirates Hotel, Dubai pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Sheraton Mall of the Emirates Hotel, Dubai?

We found 13 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and smoking allowed.

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4.6

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Looking for a business stay, family stay, couples stay, getaway vacation, or traveling to Dubai, at $46 per night for your next great vacation.

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Sheraton Mall of the Emirates Hotel, Dubai

About this hotel

Amenities

Map of Dubai

Nearby attractions

Sheraton Mall of the Emirates Hotel, Dubai

Hotel in Dubai

Reasons to book

About this hotel

Amenities

Map of Dubai

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Dubai?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Sheraton Mall of the Emirates Hotel, Dubai pet friendly?

What amenities are available at Sheraton Mall of the Emirates Hotel, Dubai?

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