Apsara Residence Hotel

Words can't do justice to how amazing, professional, kind and helpful the hotel staff have been. They arranged for me transportation and a local English speaking guides to explore the Angkor Wat complex. Recommended on local restaurants and shows to see. Thank you The room was clean with a comfortable bed and a air conditioning. Swimming pool and a restaurant on premises. The location is great, 5 min across the bridge to Pub street and local markets. Also there are supermarket restaurants and local pubs nearby.

The pillows were a bit hard for my taste. The second thing I didn't like, which has nothing to do with the hotel itself, were the mosquitos and geckos swarming on the balcony at night.

We would definitely stay here again. Excellent location, really friendly and kind staff who were incredibly welcoming, lovely pool area and really comfortable rooms.

The pool looks bigger on the photos! Other than that we couldn’t fault it.

We have been here before, and we were greeted with enthusiasm by the staff, and well looked after throughout our stay. The introductory welcome on the bed was particularly nice - see picture below. We were given complimentary breakfast, which was lovely each day, and the staff simply organised anything we wanted - a jeep trip, a car a d driver back to Phnom Penh etc etc. The pool was clear, clean and refreshing, and all-in-all it was a lovely four days.

Nothing to report. Everything went as smoothly as you could want.

very nice, small hotel in quiet surrounding

Very attentive staff and great breakfast. Good housekeeping staff. Lobby and dining areas were very well kept.

Rooms, furniture and bedding all show signs of wear. Understandable in these covid times.

This hotel is at the top of our list of experiences in Vietnam and Cambodia (we stayed at 12 different hotels). They waited for us at our arrival from a long trip with fresh towels, a fresh juice, a calm check-in and wide welcoming smiles. They upgraded us from a double standard room to an incredibly nice room with bathtube and direct access to the swimming pool (I think it was the villa room). It was really nicely furnished and decorated, we felt better than being at home, actually we took pictures to copy their style somehow. The hotel was as nice and stylish as our room, walking distance from shops, restaurants and noisy streets, but far enough so you hear absolutely nothing at night. Breakfast was awesome, they spend 15min to prepare it for you, it's not a buffet with plenty of food from who knows when. It is tasty and have plenty of options both Asian or western. However, the best of this hotel is the staff. All of them are smiling at you and calling you by your name, willing to help you with whatever issue you might have. They are 100% customer oriented and very professional. If I came back to Angkor Wat someday I would definitely repeat at Apsara Residence.

The only negative point is that there are few tables at the breakfast area, if it happens that all the guests wish to have breakfast at the same time, you will probably have to wait a bit for a table. We saw this happened to a couple of guests while we were having breakfast.

They gave us a free upgrade. It was very close to pub street and the night market. Staff was friendly and helpful.

Our room smelled like a sewer most of the time. They offered to move us to another room, but the rates were quite expensive since it was over CNY.

the staff were super friendly and went out of their way to help. the room was beautiful and huge! the location was perfect

we liked it all