Not the first time to stay up there nor the last time , it’s our favorite hotel

Everything is great

The best service apartment in Istanbul

Everything is perfect

On a tous aimé, c'était très propre ,accueillant, agréable piscine, sauna,un centre commercial à côté franchement je recommande à 100%. Literie confortable, agent d'entretien au petit soin, Merci ULAS CAN très serviable. MERCI 🇩🇿

Rien 😉

Magnificent view, from upper floors. Spacious app.

Spacious, clean, nice view, friendly staff, fully equipped

Very stiff mattress

Really nice residence I like Onur from the reception he is very kind and helpful.

The room service lady fateh noor did a very good job

The apartment was spacious and had everything we needed as tired travellers with dogs. coffee making facilities washing machine lots of space

Nothing to complain all was good

Everything

Nothing

Super clean. Very cooperative staff.

very kind personal

a little far away from the centre

Again, everything was perfect especially the staff including the cleaning ladies. They were all exceptional led by Ms. Reyhan and all associates. This is our third stay and I'm sure it would not be the last.

The hotel has a great vibe. It is located in a nice neighborhood next to a mall. The amenities are good and the small park on the 2nd floor is wonderful for walking dogs and have some fresh air.

The only thing I didn’t like about the hotel was that the restaurant does not work in the evening. It would have been nice to enjoy dinner with my family there.

Room was clean, tidy, wide and comfortable. Furniture is new. Special thanks for Maryam khanim and others for delicious meal. I liked the hotel and I would stay again.

smart cards, sometimes have issue to open doors and elevator.

always I stay in this hotel since 5 years , The big mall it’s a close the hotel just walking one minute there is Super Market and coffee shops on the mall

the kitchen is not clean enough NOT like before

Great hotel! We were in the suites on the higher floors and everything was clean, comfortable and well-maintained. The rooms were exactly as pictured, all the appliances worked like a clock, the reception folks were always available and very helpful. The staff overall was exceptional: professional, friendly, attentive, going out of their way to help the guests. There is a decent gym, a pool, a playroom, and a very nice restaurant (although I would stick to breakfasts only).on the first floor. Also, they work with a very good, albeit pricey, transfer company.

Well, location. Not much they can do about it and the choice is totally on me, but if you need to go anywhere other than Umranyie, where the hotel is located, the transportation is very inconvenient. It takes at least 25 minutes to get to the ferry and during the rush hour (from 3pm to 6ish) the road may take more than 70 minutes. So, yes, check whether this location works for your plans, especially if you want to spend days on the European side where most of the historical sites are. That said, the neighborhood was quite nice: there are tons of ATMs nearby, restaurants, a shopping mall just next door and a grocery store (Migros) in a couple of blocks. It is quiet and there are no crowds of people there.

The location next to a mall and closer to SAW airport.

There was a very bad smell in the room and the shower was rust. The bathroom was shared with the rooms inside the suite there is no master room.

The location next to mall, garden and market.

The bathroom was shared and no private bathroom inside the master room and it has a very bad smell. No master room key available so no privacy. The shower was very bad and rusts. The furniture was a little bit old.

the stuff and everything

nothing

View spacious

Location

The hotel staff were very friendly and honest. The apartment is good for a big group.

The apartment was smelly. The room wasn’t worth the money I payed.

The Fraser is one of best choices for family in Istanbul. I like the staff welcoming they are very polite and helpful. the apartment is clean and beds are very comfortable.

I booked non smoking apartment but I found the apartment fully smoking smelled and the smoke detectors were covered with plastic. I checked in late then I reported next day afternoon. The receptionist told me they may change the apartment if I told them in the morning but in the afternoon the housekeepers were not available. I found their reply is non justifiable and if I am in their position I will do better action. Another issue the AC machine sound in the master bedroom noisy and not comfortable but because I am booked for two nights and late comes for sleep, I didn’t reported.