AC was not functional Found it over proced

There was no ac working in room while checked in. And it was bad experience too much hot inside. Even in new room ac was not ok

property is good but staff are not great

staff

not a good property apart from the location nothing really worked for me

everything from the room to the service to the security even the food they provided was cold and premium prices. checkout desk has super slow people takes hours for the formalities

Construction work was going on, which resulted in a lot of noise. Had to change my room!

Nothing special, clean well kept

Rude Staff

Location, breakfast and services

Poor Internet facilities, parking

The female staff where friendly and helpful

The manager was rude and unhelpful. The pool is under construction and this wasn't clear when booking. They hide that information amongst their covid policy but booking.com filters showed me this place has a pool. I only booked it to use the pool and when I checked in they didn't tell me the pool is not working at all. I tried to leave immediately but they won't refund me even though this has been misold and I co tacted booking.com who agreed with me that under construction is not usable and shouldn't be sold as having a pool. The hotel manager refused to refund me as they are a scammer. I moved hotel to a new place but the manager kept my money so all I can do now is negatively review this scam hotel. I didn't need this bad experience after travelling 20hrs from England and wasting half a day moving hotel