Fantastic

People didn't.clesn our room for 3 days

Le cadre et son emplacement

Menu repas très limité

Value for money

Location

I went there a second time in 2 weeks and everything just went wrong

No water to shower had to travel back home not showered!!! Staff wanted to charge my uber guy for pick and drop yet I had already paid him. Terrible service

The rooms were very clean and spacious. Beds were very comfortable. Breakfast buffet was nice with a range of options.

There was no lunch or dinner buffet (only room service was available for lunch and dinner).

Location, staff, comfort

everything

the food

i liked the feeling in the hotel, the service and above all the service in the restaurant under the management of Sandrine

The location was good

The breakfast should be improved

The food was great, the rooms are very comfortable and the staff are very friendly

The staff were all excellent. Mr Frank front desk manager and in the kitchen Brian and the chef were all excellent.

Nothing really.

The welcoming from when we walked into the hotel was great. I had a special request for a rose set up because it was my husband's birthday and they gave us superior service. They even exceeded my expectation by signing to him and a piece of cake. All this made our moment in Park Inn extra special. The breakfast was awesome, we also ordered dinner which was awesome. The staff is very friendly and accomodative, people like Emmanuel, Moses and the guy at the reception. These kind of people are real assets in the company. We had the best time...

I stayed at the Garden Inn by Radison for 10 days and enjoyed every moment of it. Before I came out to Kigali, I researched all available propertise on booking.com and the GI convinced me through the sleek design of its rooms, its gym and pool, and the good reviews I read about it. The only thing I was not sure about is its location - I wasn't fully able to find out what would be a convenient location given I'd need to go to meetings and would also like to do some sightseeing and dine out. After 10 days there, I am none the wiser - it appears there is no "right" location in Kigali and staying at the GI, in a lush hilly area with a beautiful vista and surounded by restaurants is probably as good as it gets. Another factor that is very important to me is staff and the GI convinces in that category as well. Starting from the friendly driver and the receiptionists that would go out of their way to make your stay the most pleasant one (for instance, the airline lost my baggage - the receptionists were very patient and helpful in my search for it), over staff in the lobby and the cafe (equally, if not even friendliner) over those in the breakfast area (perfect breakfast to start the day with, accompanied by enough smiles to get you through the day). Money-wise, it has also been a very good experience. It is not the cheapest stay but having talked to colleagues and (other) locals, this is the best value for money a 4-star hotel in Kigali offers. Alltogether, it has been a bliss. In two months time, it will be Kigali time again for me and I already know where I'll stay.

I am always cold and would have appreciated having a heated pool but that's just me - other guests did not seem to mind.

The room, bathroom and the fantastic breakfast spread 😋. Very warm welcome from the staff at the reception and very cheerful too. Overall, it was a nice, quiet place to stay.

Spend only a night and didn't do much.

Excellent standard of hotel as expected from a Radisson. Excellent room and bathroom condiments, except for lack of a flannel. Very friendly staff.

Good location but there is a long walk uphill to get to the city centre shops. No short cut out of the hotel grounds to lessen the downhill driveway and then uphill to the city centre.

clean

reception is slow and weak in English