New Fairmount Hotel and Casino
New Fairmount Hotel and Casino
About this hotel
Nestled in Zimbabwe, this attractive hotel for $45 per night is a great option for your next trip. Situated at the heart of Livingstone City Centre, within a historic 19th century colonial building, New Fairmount Hotel blends historical architecture with contemporary interior design.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Garden
Family friendly
Map of Zimbabwe
Nearby attractions
Reviews
3.9/5.0
Good(464 Reviews)
100% verified reviews
4.0
Breakfast did not meet my expectations but your complimentary dinner was out of this world, I really enjoyed my steak
Better breakfast please
7.0
The staff are extremely friendly and go out of their way to make your stay comfortable.
The Wifi didn’t work at all for my entire stay
7.0
Staff from collection at airport to hotel reception were great. They offered us an upgrade to bigger room.
We understand this hotel is over 100yrs old but the electrics in the rooms were bad, we had to hold the plug to the socket to make it work. The shower head was full of limescale, so in order to shower we had to remove head.
Food service/waiting time was over an hour for some wraps... would not recommend eating there as we saw people who came after us get served 1st... then when we looked...they knew the chef... please treat all customers the same.
8.0
The food was lovely. The Chef and team were exceptionally nice and friendly. The team went out of their way to customize our menu to meet our request. The staff was welcoming and impressive, especially Faith who made us feel so welcome.
It's an old-fashioned hotel and needs upgrading but the staff are on hand to assist at all times. That compensates for the shortfalls.
8.0
The room was great. The staff were very helpful.
It was a season of mosquitoes. There were very many so we could not enjoy the gardens.
5.0
The reception team were kind and welcoming, there was a guy with a French name, I have forgotten his name but I remember he told me it is French name, very good with customer service, kudos to him, he did see that I was not happy with the hotel but he tried what he could to make me feel comfortable, they say a smile goes a long way. Keep it up young man
It was nothing like what is advertised in photos, it was just not giving, from the building outside and much more shocking when you arrive at the reception, I was disappointed but okay for 2 nights stay. The beds were very uncomforable, I felt like I was sleeping on the floor. My "executive" room had 2 single beds which I was promised they would be joined to one but until my departure that was not done.
7.0
The breakfast was too much in one plate
The bed comfort
8.0
location, friendly staff and great meals
the fact that breakfast is charged separately from the room rate
7.0
The room was very nice, I loved the lights in the room, the shower was amazing.
A very good housekeeping, always cleaned the room and made it cool!
The dinner was diversified and tasty, with a very good team!
I didn't like the fact that the breakfast was not included in the room which was a disapointment for me, especially when many other hotels at the same price could offer the breakfast included.
The pool was not always clean though!
9.0
Location, very convenient in terms of access to transport and walk to all amenities. The hotel getting a major face-lift & freshly painted. Booked double room & got free upgrade. Loved being greeted by my name just as I walked in the hotel before checkin, before even produced my ID. A sparkling swimming pool, which unfortunately I didn't use due to my tight program. Also loved room ambience
Parking vehicle outside, though there was a security guard on watch.
9.0
The hospitality of the people working at the hotel from reception to the restaurant stuff. We felt very welcomed here.
Too many internet routers that disconnects the internet as one moves & never returns automatically when one goes back to the hotel or the area. It is time consuming to always connect using those slips we get. IT should improve this in order for the hotel to get 10/10 reviews. Visitors from abroad rely on good internet to connect to their loved ones back home.
8.0
very quite .
old and out dated. I realized it’s a poor area. Don’t bother with breakfast 🥞 it’s expensive and bad 😔Walk to Kudu Cafe instead.
8.0
Good location and very nice cosy rooms. Staff were very helpful and friendly
9.0
Perfect central location in town. Close to all major banks, Spar and ShopRite supermarkets. Excellent complimentary shuttle service. Have the best night club in Livingstone at the other end of the hotel with great soundproofing. Easy to book activities from the hotel at negotiable rates. The major stand out is their staff. Sindi was amazing to us from the time she came with the shuttle to pick us up at the Zim border to the time of departure.
The food is very EXPENSIVE!! It’s not worth it. A few roads from the hotel, better and tasty food costs less than half the price of food at NFHC. Had a New Year’s Eve dinner at the hotel and we felt robbed…the cost didn’t justify what was served!
5.0
The staff very friendly and helpful, always smiling.
The food was very expensive and not worth the money, especially the breakfast was a no no.
6.0
Loved the location.It is very close to the town center and also not so far away from the main attraction(Victoria falls).
The room was so spacious which was good,but the cleanliness was not upto standard.I didn't like the fact that the toilet was rusty the pan had stains,was not well cleaned.The shower needs a revamp.It looked abit slimey and not well polished.The shower didn't have pressure at all,took a while to finish my shower.
Breakfast is over priced.If its a buffet i expect to get my own food not a waiter pilling food on my plate.
10.0
room lightning system
clean rooms
chambers
8.0
free airport pickup by friendly staff
excellent hotel room
great value for money
super friendly staff helped me with getting the tv set up to watch the world cup soccer in Qatar
the toilet is made for people who are 1meter tall, plus water in the toilet kept on running (without me noticing), flooding my bedroom.
reservation on booking.com said 11 am checkout time whereas at the property they communicated 10am
9.0
Clean and comfortable room, swimming pool, courtyard with a fountain, flowers, green spaces.Its centrally located and has markets and restaurants at walkable distance. Front desk staff and all support staff was very helpful. Shuttle to the airport Breakfast is sufficient. Service us on good level. Internet is weak but this is a problem everywhere in all Africa
6.0
The staff were super helpful and always willing to accommodate and help us find our way. Rooms were fairly clean. Food was great and again staff made accommodations for vegan.
Lighting in the rooms had some issues, some switches didn’t do anything until we had a power outage and they came on in the middle of the night.
10.0
Exceptional service 👏🏽
Very good
Vehicle car park
9.0
Amazing staff and manager in reception, where especially Hilda made an extraordinary service for us with 10/10 and the managers upgrade of our room to “the Lions suite”. Wonderful hot water in the shower. Excellent roomcleaning and service in the restaurant. Marvelous Night Club facilities and DJ-music. Perfect city center location and airport pickup service. Lovely quiet enviroment in the garden.
10.0
We had an excellent one Night stay with an extremely warm welcome from the very kind staff in the reception where especially Hilda made a service to 10 out of 10 for us.
9.0
The staff were very friendly and helpful. Always available to help where there is a need. They have a way of making visitors to feel at home.
None
1.0
Location
The hotel was dirty and rundown
The bed was hard as a rock
5.0
I liked the staff that tried to make up for the inconveniences and inconsistencies of what the hotel presented. We stayed another night only because of the staff's treatment towards us
The DSTV only had one channel working. When we requested to pay; we were told of a machine that only makes payment in Zambian Kwatcha and that we need to pay in that currency and when we suggested to use Booking.com again; we were told that if it doesn't reflect immediately then the cleaning staff will not clean our rooms cause we were rushing out before making payment
7.0
spacious and fun
noisy and over crowded
8.0
Spacious and clean.
Parking was linited due to reno's
10.0
excellent staff very accommodating and friendly , clean rooms well air conditioned and good food in the restaurant. very good communication before arriving and organised airport transfer free of charge
nothing
9.0
Staff were exceptionally friendly and helpful, particularly Maimbo in guest services who went out of her way to help with every question and request. We had two different rooms (stayed twice) and the suite in the newer building was beautifully furnished and extremely luxurious.
We didn't particularly like the decor in the dining room
3.0
The facility is old.
Showers old
FAQs
How much does this hotel cost compared to others in Zimbabwe?
The average price for a rental in Zimbabwe is $92 per night. This rental is $47 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at New Fairmount Hotel and Casino. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at New Fairmount Hotel and Casino. Enjoy the water!
Is New Fairmount Hotel and Casino pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at New Fairmount Hotel and Casino?
We found 13 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and smoking allowed.
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