The Pilgrim Hotel
The Pilgrim Hotel
About this hotel
Located in Hanoi, this attractive hotel for $24 per night is a great choice for your next vacation. Well set in the centre of Hanoi, The Pilgrim Hotel features 3-star accommodation close to St. Joseph Cathedral and Thang Long Water Puppet Theater. The property features a snack bar, as well as a restaurant serving local cuisine.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
TV
Wheelchair accessible
Family friendly
Map of Hanoi
Reviews
4.2/5.0
Excellent(239 Reviews)
100% verified reviews
10.0
A chaque fois que je suis sûr Hanoi, je viens ici.
Quel plaisir de retrouver l'équipe, de pouvoir parler français avec le manager qui m'a été d'une grande aide pour organiser mes périples autour de Hanoi. C'est un vrai luxe que de pouvoir se faire comprendre.
La rue est toujours calme et on dort toujours aussi bien.
Merci.
10.0
Great location, perfect and flexible service.
Staff are friendly and very helpful. We arrived early at 11:59AM (instead of 2PM), but they happily re-arrange a room for us without extra charge. They responded to all of our requirements quickly and professionally. Third party services (like taxis) are also great.
1.0
Nicht
Zimmer waren eiskalt keine heizung am Balkon sind die Stühle kaputt
8.0
Nice big room very close to cathedral.
Bathroom.
1.0
The too was comfortable to sleep in. However, they do not give you water or breakfast. Other hotels with better facilities and less price gives the breakfast as well.
The room was noisy, the jet spray was harsh and there were no hooks to hang clothes. The toiletry were two small cheap quality tube of shampoo and shower gel.
Beware of the property manager, she is sly and a scamster person.she sold us a luxury cruise at expensive rate. The limousine guy made us sit infront at the conductor seat (all other limos were empty), it was uncomfortable, we paid for the whole day, our return was also equally bad.
We were not given the wake up call, the coffee, nothing that was promised
Same goes for SIM card and currency exchange. It’s a money mending business. Very distasteful. Highly Disappointed.
I booked for the week, checked out in a night.
7.0
Nice location near cathedral, plenty of coffee places to choose from in the neighborhood. Beautiful view from the balcony. Friendly staff.
The location has its downside as you hear the cathedral bells loud and clear throughout the night. It was impossible to sleep. There's no sound insulation, so you hear everything that happens around you. Also the toilet/bathroom is a nightmare, as the shower drain is under toilet sink so the water is allover the floor.
8.0
Great location
3.0
Location was good until they moved me out of the old quarter to an awful hotel . Worst place I’ve stayed at after one month in Vietnam
Booked for 2 nights got asked to move after 1 , as he had messed up some bookings and was told the place they were moving me and 2 other guests to was 4 star and had a balcony ..it would’ve been lucky to be one star…nice staff at both places but not flash is being kind . Don’t agree to move if they ask .
7.0
gần
khồn
10.0
Sạch
Không
8.0
Lovely street location and large clean rooms
Expensive laundry service
9.0
Great value for money. Clean modern rooms, excellent staff customer service.
Nothing
6.0
Location was great
The bed doesn't come with blankets, just piece of quilt covers. Guess the housekeeping missed it.
8.0
it was very good located, near great restaurants and bars, but yet you couldn’t hear a thing. And the beds were great!!
it wasn’t very clean, the bathroom wasn’t in great condition but it wasn’t bad either.
8.0
great location, really convenient
shower not strong enough
8.0
The room was big and comfortable. The location is near to most popular places.
I stayed in 3 different rooms at different times and one of the rooms has a plumbing problem.
5.0
Location was perfect and the area is quiet during night. Check in process was very flexible.
it's a bit overpriced. +3% fee for credit card payments
9.0
Relatively recent hotel in a central location. Nothing wrong with it, but also nothing special.
10.0
Location was excellent - walking distance to so many things. Staff were very friendly and helpful - made great recommendations and booked tours for us.
Nothing worth mentioning.
6.0
The location.
No breakfast and no water provided free in the room. Hotel was not well presented.
5.0
the reception staff are nice
filthy from what seems to be years of cleaning neglect
1.0
DO NOT STAY HERE. When I checked into the Pilgrim hotel, they asked for full payment upfront, so I paid, except on the day I checked out, they asked for the money again. Using my phone, I logged into my bank account and showed them proof of payment. They still insisted that I had not paid, told me the first charge was merely a security deposit, and will be returned to me. In the mean time, I had a flight to catch, and the driver was waiting and only allowed me a 20 minute grace period. I had no choice but to pay. I lodged a complaint with Booking, showed them my credit card statement, and they said they'll contact Pilgrim to issue me a refund. My statement showed a charge of 4,720,000 on 15 Oct and 4,725,000 VND again on 22 Oct. It's been a month and a half since my stay, and I've not received my refund. I'm a single dad who doesn't have a lot of money to spare. To the owners of Pilgrim, I kindly ask you, please do the honorable thing, and give my money back.
8.0
staff are so nice and friendly
the bathroom water not so strong water need to repair the shower
8.0
Nice big rooms with a large window and balcony. Rare to find big hotel rooms in hanoi on a budget. Great location. Right next to the church and in the centre of old hanoi. 2 minutes walk to everything! Super helpful and friendly staff
Bars and restaurants in the neighbourhood are open till late and can get a bit noisy. The bathroom was small and dated. No separate shower so everything gets wet.
10.0
Fantastic street in a great part of the city. Staff were very friendly, helpful and knowledgeable.
9.0
The staff and management were very customer oriented and helpful.
The room offers all the comfort and it was super cleaned.
Nothing.
10.0
The staff are very friendly!
nothing to complain about
8.0
The staff was incredibly nice and arrangend bus trips, sim cards an drecommendations!
FAQs
How much does this hotel cost compared to others in Hanoi?
The average price for a rental in Hanoi is $39 per night. This rental is $15 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at The Pilgrim Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Pilgrim Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Pilgrim Hotel?
We found 10 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, smoking allowed, and parking.
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