Beautifully decorated hotel lobby and Bar/restaurant area. Opium Room 2 has in room bar set up for self prepared cocktails! Friendly staff and eager to help. Don't always achieve what they promised but they always try!

Unstable in room wi-fi connection. Shower drain was plugged upon arrival, repaired while we were told to be in our room. Time wasted while on holidays. Security safe inoperable upon arrival. Replaced while bathroom drain being repaired, again, time wasted while on holidays. Loose light bulbs in room resulted in flickering lighting. Only one pillow choices - feather filled, not enough support Insufficient storage chest and cloth hanging capacity for a 1 week stay.

friendly staff

rooms are tiny, hot water sometime not workin and only view can see is the bin area

Interior design. Location , very delicious food ,especially Yellow Pot, Nice staff , very warm welcome, fine hospitality , friendly ,especially Hugo and young Singaporean staff at the Reception .

none

excellent location close to public transport. staff very helpful and considerate.

there was no power point in the bathroom, the lighting was a bit too dim and the shower was very slippery

Location was fabulous for exploring Chinatown Breakfast was ok but a bit basic … no hot food available

We had ti change room as bed in Opium Suite had railings around it so you couldn’t even get out of one side of it nor even use a bedside table. Bed in suite which they moved us too was much better but you had to climb up a step to get into the shower and bath… quite unsafe.

Location was good

Room theme was way too dark and dreary, with a lot of noise and clutter - making the room feel way smaller than it was. Lighting seemed off too. Just felt the real room was a far cry from the pictures. Toilet facilities - plumbing at the bath tub was poor, towels are thin and cheap. For the price that was paid, the whole experience was disappointing.

Unique building and layout - renovated hotel in old shop houses. Staff are friendly and helpful, providing tips on how to book Grab cars, MRT tickets etc. Great location with lots of bars and restaurants in the area.

Very dark interior, but beautifully designed.

deco was classy

was not properly cleaned. a vitamin tablet under table left by previous guest, dust etc

Great location, very helpful staff, stylish hotel, great breakfast

Well located, fantastic design.

Service was hit and miss - sometimes great, occasionally average. Staff need to follow up more and get to know the great bars and restaurants located nearby, to make recommendations

preserved heritage and design are cozy

the interior design of the washroom (floor accumulated water after shower) it will be good to have a door so that the water will not flow out and living room the cable and socket area too short. can improved on ergonomic hazardous

the decor - the location - the yellow pot restaurant

the missing swimming pool