Sehr schönes Hotel, super Lage! Toller Beach Club!

We loved the view from the Room and the Pool deck .The Location was great and the Food was great in the Resturant. The staff was simply lovely.

Nothing .

This is a really well known, colonial hotel that is nestled in the centre of George Town with an amazing view of the ocean and Stocking Island. The staff are amazing. So friendly and make you feel very welcome. On the main land and at the Beach Club. I cannot fault them and they totally made our stay. The rooms do not all look like the ones on their website so be mindful of this. Most of them are very basic (no drawers for clothes) no USB sockets and some of the decor and fixtures and fittings are in need of some TLC. It’s an old hotel, with lots of charm and character. We asked for 3 rooms for our family and requested they be next too or close to each other, which was kindly arranged for us. Our ocean view room was a bit dark and there were some minor things that weren’t right and we got moved to a room that actually looked like the one on their website, which was great and that made our stay. The food in the hotel restaurant was a bit expensive for what you get and not everything is on the menu, but we loved our stay and would 100% return again. Having the regular boat service to Stocking Island is a huge bonus. The beach club is so great - the island is so nicely landscaped with little pathways lined with gorgeous flowers and shrubs. Then you get blown away by the sand and colours of the ocean. It’s heaven on earth. Chat n Chill is a little water walk around the rocks too. Ticked all the boxes for us.

That the hotel needed a bit of TLC.

Very friendly staff! They called in advance to help arrange airport transportation and provided restaurant and excursion recommendations. Local knowledge is always helpful! The Beach Club on Stocking Island is a wonderful amenity with the resort's own water taxi back and forth included. Beautiful sand, clear water, lounge chairs, hammocks, umbrellas, bar...all you could ask for a day at the beach. Highly recommend the conch salad at the stand there. Bring cash for that and order about 30 minutes before you want to eat.

First boat to the Beach Club at Stocking Island is 11am. For early birds like us, we'd like an earlier option. Lacking posted signage between the Peace and Plenty dock on Stocking Island and the Beach Club. Easy to get lost in the winding sidewalks to all the cottages. Rookie mistake on our part: would like to have known about the additional resort fees when we booked. Totally worth it, but not the kind of surprise you want on a vacation budget.

I thought the staff was really friendly and that was our favorite part. The beds were comfortable.

The bedrooms need serious cleaning. Our bathroom door was falling apart. Also, there needs to be a legitimate lock on the door, not a tiny little closet lock. The outdoor furniture is incredibly rusted. The restaurant was inconsistent in its menu offerings and it took 20-25 minutes to get even a glass of water. We felt really bamboozled by this hotel, it could certainly use an upgrade. The wifi was inconsistent which was frustrating as it rained most of our trip. Oh and the power randomly went out multiple times as well as one morning we woke up and had no water. Housekeeping was also inconsistent. The majority of the communication about the hotel and its offerings was wrong or also inconsistent. Just be prepared.

We went for a Regatta and had magnificent views from our balcony of the race starts and finishes. All of the staff extremely friendly and helpful.

The chef has overly complicated all of the menus for an island resort so not all items were available. The food was, however, pretty good. Additionally, more simple local specialties should have been included in the menu selection. Staff very friendly but did a lot of walking back and forth seemingly without purpose. A little training would go a long way.

Room was nice and very comfortable. Nice that had a boat to their beach club on Stocking Island

Location, friendliness of staff, allowed us early check in. Very helpful generally. Loved the water taxi to the beach house

very slow dinner service