Kansai Airport First Hotel

The staff was very helpful

The staff is very nice, good communication, hospitality, and helpful. the location very near with train station and bus station, if you want stay for waiting flight and early morning can use train or bus. Also have good restaurant or izakaya near with hotel with good food, delicious and cheap price.

The free shuttle was so helpful, the room was comfortable, staff were super friendly and helpful, plenty of amenities free for use.

no cons at all!

The best stay ever I have in Osaka, when we 1st arrived at night was greeted by the friendly staff and helpful staff which helped us with our many big luggage bag and they having a lucky draw so lucky my son get the gold ball which is 3000 yen winning. We are so happy and the best is we went to the room and it is so big and easy for me to pack again my luggage. The best things is they have a wake up call which we wont miss our flight in the early morning 4am they already called us and the van reached at 5.20am to fetch us to Airport. The best hotel I ever stay, hope to stay 2 nights instead of 1 nights because not enough and so close to eateries and convenience store. Thumbs up for good service and everything.

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Super close to the airport. The train station is right around the corner. Its a great place for stressed out solo-travelers to crash for the night before an early morning flight or after a series of delays. The staff were very helpful when checking in. The room size is pretty average to slightly larger than average for Japan. There are a couple of local restaurants close by. The location is great.

The place is a little dated, at least in the original building, I haven't stayed in the new annex. While it was mostly clean, the bed sheets and duvet were a little on the older side, but they were clean. In winter a thicker duvet would be nice.

Staff were really friendly and accommodating. The bed was very comfortable.

Nothing. The hotel provided what it promised and was exceptional value.

Staff very friendly with superb facilities, especially morning flight..great shuttle bus

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Staff, location and free shuttle to airport

A little bit small of bathroom.