L’aire condicionat no anava bé i feia molta calor

El lugar era espectacular, muy buena ubicación

Había mobiliario en mal estado, como el spa, puertas de emergencia.

Spa

Le petit déjeuner

Mauvais agencement de la salle de bain , pas de shampoing et gel douche dans la baignoire , accessoires salle de bain de gamme très moyenne.

La chambre sur 3 niveaux …

The staff and employees were very kind, efficient and capable.

Niets

Luxurious hotel, large room and sparkling clean, very comfortable beds. Amazing view. Definitely recommended

Breakfast needs improvement

Me encantó la habitación tan espaciosa, la comodidad de la cama, las increíbles vistas a la montaña, la distribución del baño, la variedad y calidad del desayuno buffet y la amabilidad de los empleados de recepción.

La calidad del embutido del desayuno ( jamón serrano, fuet, etc) es mejorable, echamos de menos un cava o un vino tinto en el buffet, quisimos tomar una copa a las 21h y no había nadie en la Patisserie, la persiana de la bañera hidromasaje estaba estropeada y no se podía subir. El primer día nos prepararon la habitación para dormir y el segundo no lo hicieron ni repusieton las amenities.

Prachtige kamer en uitstekende bedden en badkamer

Het ontbijt was vergezeld van oud brood, de koffie was niet te drinken, veel keuze bij het ontbijt. Enorme rioollucht in de gang. Restaurant was matig

- kindness of a receptionist to be improved - simplified and quicker restaurant service at lunch and dinner will be appreciated - improving breakfast buffet as well

Everything was very nice

The only problem is the reservation of the sun beds on the pool side. Most of them where occupied with a towel but no one was there.

The air conditioning was controlled centrally. I needed it cooler

Decor. Location. Room. Outdoor pool. Views.

Slow bar service at pool. Bit grumpy. Took 45 minutes to get taxi to our coach stop. We nearly missed our transfer. Room on low floor so had view of top of work area.

Great location (centre of the city), nice pool area, spacious rooms

Bad maintenance - our AC didn’t change temperature, the bath was broken. Service wasn’t what you expect at a 5* at all. Forgot to respond to questions/asks, maintenance was called and didn’t fix the problem etc etc Breakfast was not of the best quality at all

Lovely linen, comfortable beds, great view, friendly staff. Lovely pool and gardens.

Air conditioning in room was not great, hot food selection at breakfast was not hot.

Good location, beautiful views of the mountains. The bed was extremely comfortable and the reception staff were very friendly and helpful.

Facility and staff

Amazing views, top notch rooms and linens, great spa!

Rooms, amenities, restaurant

All was well

Great stuff, facilities were nice, the swimming pool with sinna and jacuzzi just what is needed. alll what u need is in the room nice view on the mountain. close to main street and all shoppings

all perfect 🤩

The quality of the food restaurant was not so good

amazing hotel , staff were brilliant and facilities second to none

nothing

Great location. Walking distance to everything in town, yet high up on a hill to have beautiful views of the mountains. Excellent breakfast with a variety of choices.

Every thing was perfect