How I wish we had a full bed instead of twin.

Very nice and helpful staff. Great sauna and steam room. Breakfast buffet was pretty good.

The room wasn’t sound proof and even though I was on the 16th floor I could hear street noise, loud engines, honking. Try and get a room on the pool side of the building. Also there was an issue with my air conditioning. It was either freezing cold or I had to turn it off—no matter what temperature I set it too. I told reception but it still didn’t get fixed.

The location cannot be better. Beside Greenbelt 3 and all the good restaurants. Staff are super friendly and accommodating. Amazing breakfast spread. Will definitely stay again.

None!

Great location, literally across from Greenbelt Shopping Mall, Trademark, Glorietta, and SM Malls... Also great eateries around these areas😊 I stayed in room 2126, the housekeeping staff (Nofey)- did a great job during my stay ... thanks!

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beautiful rooms. great food and drink

lack of tv channels in English

The freindliness of the staff.

Breakfast has wide variety of choices and location is close to the malls and eating area.

Nothing

everything was fine, brake fast was beyond expectations

nothing

good location / professional staff /

main restaurant needs make-over.

Overall the hotel gave us a really pleasant stay. Pool area was good and the surrounding area was as well

The room could've needed a slight refurbishment. There were things - especially the bathroom - that should be better at a five star hotel.

Good location. Comfortable room & bed. Tea & coffee making facility. Nice bathroom. Fast lifts. Good wifi. Allowed to check out late. Friendly staff at reception, lobby & porters. Entertainment at night at the lounge.

Daily rate not good value as it does not include breakfast. Staff kept on clearing my table at breakfast every time I get food without any apology offered. My breakfast was interrupted by staff to sign bill to charge to my room as I was having my meal. No coffee pods in my room.

Staff extremely helpful and location is excellent for dining and shopping experience

the facilities are a bit outdated

good value

nothing

Location and Residence Lounge facilities. Team members were helpful.

location, food

none

the location

no bidet in our toilet

The location is convenient to shops and restaurants. The food was delicious and there were plenty of choices The room had a great view and staffs were exceptional. 5 stars service and facilities

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