The Principal Madrid, Small Luxury Hotels
The Principal Madrid, Small Luxury Hotels
About this hotel
Nestled in Centro, this attractive hotel for $85 per night is a fantastic choice for your next break. Iconic views of Madrid’s Gran Via Avenue are offered at the elegant rooftop terrace and Atico restaurant/cocktail bar of The Principal Madrid, Small Luxury Hotels. This luxurious boutique hotel offers a gym, and stylish rooms and suites.
Amenities
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony / Patio
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Centro
Reviews
4.3/5.0
Excellent(768 Reviews)
100% verified reviews
6.0
Central location , spacious room , great staff
Small entrance and reception on the 6th floor
10.0
Fantastic location. We walked everywhere! Beautifully appointed rooms. I like staying at a mid-sized hotel with local charm when I am traveling in European cities and the Principal was perfect.
Breakfast is not included.
9.0
Great service, pretty hotel, great location
10.0
Centrally located, just off Gran Via, but quite enough to have a restful night. The rooms are rather small, but the bed was huuuge! Never seen such a big bed in a hotel (especially compared to the overall size of the room). Bathroom was really nice - well kept, good selection of toiletries. Breakfast was nice - wide range of food options (incl. ordering from a separate menu things like avocado toasts)
We could have some more fresh vegetables for breakfast - there were only tomatoes.
9.0
Grear location, nice roof terrance
7.0
Location and Comfort
10.0
The entire stay in the hotel was absolutely fabulous. Right from our arrival in the morning on Monday our room was ready at 10:00 A.M. instead of the usual 3 P.M. The hotel staff was extremely polite and helpful. Front desk representative Jose Xian was especially helpful with answering our multiple questions and giving valuable suggestions about our daily trips. The restaurant representatives Itxaso and Louis provided excellent service and experience during our daily breakfasts and the food was fabulous as well. The location of the hotel is very convenient and is within a 10-minute walk to the old city center. Overall, definitely 5 star experience and we would recommend the Principal Madrid Hotel to everyone!
10.0
rooftop location
the air freshener smelled like powder
10.0
All great. I recommend two bottle of water to be for free each day.
room size but overall it is not major issue considering other great features
9.0
The hotel was perfectly located and everything we wanted to see was within walking distance. We were upgraded to a superior room, which was very comfortable and the bathroom was lovely. Everything was spotlessly clean and the room was made up perfectly every day after we left. The addition of a bottle of Cava, water and chocolates were a nice touch. Reception and concierge staff were friendly and knowledgeable. The rooftop bar was very nice and the cocktails delicious.
The restaurant, although it looked lovely, was a bit disappointing. We only took breakfast there, and I'm glad we didn't take dinner. The service was rather disappointing. On the three mornings we were there, our breakfast orders arrived incorrectly with things either missing or completely wrong. We waited an age for a cup of coffee, too. Staff were apologetic and polite, but the standard was below expectations for such an expensive hotel.
7.0
My room was comfortable, cosy and chic; location; the rooftop lounge.
Front desk gentleman was not helpful and I seemed to be rushed though the entire check in process to get to my room (i.e. when I asked about the places to visit, he said just check online, wheres another day I saw another front desk lady showing things on the map to a fellow guest, as properly done; general attitude).
Also, when I asked about the breakfast coffee if they had espresso machine, and the front desk gentleman said yes, you can order any. To my disappointment, there was just a plain Nespresso coffee in the end. It is perfectly fine, but please do not indicate some false things when people are deciding for breakfast. For me it is rather a pleasant start to the day and I would have gone elsewhere to have a nice coffee instead, if I knew. On top, he charged extra breakfast days.
The staff at the breakfast generally seemed to be overwhelmed and forgetful, perhaps need more staff members there.
6.0
central location, stylish design and quality finish
3rd floor corner room had noise from street level at 4-5am both Friday and Saturday night. night club exit below. need better soundproofing for that price.
1.0
The hotel was smelling like sewer
8.0
Location. Attitude of the staff. Breakfast.
Probably cannot be helped, but the entrance at the gound level is tiny and not very impressive.
8.0
Excellent location & Excellent staff
Also beautiful property
We could not regulate the temp in our room. There was no way to have breakfast at the hotel Ala Cart. at the end of our day we would have like to turn on the TV and relax but only one news channel was available in English.
6.0
location
not clean
small room
10.0
The staff and locations
The colour dark for rooms
10.0
Extremely friendly staff! The ran the extra mile to make our stay unforgettable
8.0
Really nice hotel and personnes really nice bit the room had not so much light it was really dark
The room was really dark also with all the light turn on
9.0
Easy check in
Breakfast is an order based menu - hard to have a quick breakfast
10.0
the location was great. the staff is so friendly and they make sure ur comfortable.
9.0
The service cleaning staff rarely knocked on the doors before coming in. On two occasions, cleaning staff unlocked our door while we were inside without warning.
9.0
great location and facilities. breakfast was super nice. staff is FANTASTIC!
bar/ room service menu can be improved with more internacional options.
it is a bit too noisy in the streets due to great nightlife of the city, but you can hear it while trying to sleep..
7.0
Great service and great location! We were there for three nights and wanted something convenient to see some sights. This worked great. Customer service over all was excellent.
Room service. Ordered pasta twice. First time it came almost cold. Like sauce and pasta were precooked and they didn’t warm it enough. Second time I made them aware of the problem the first time. They apologized and assured me this would be right. It was warm but not hot. Taste was good. But if you can’t get it hot to the room the. Take it off the menu.
Room was odd shaped and tight. Had barely a foot to walk between edge of bed and the sofa. Hard to maneuver especially in the middle of the night.
Pricey. Considering location I am not surprised but it was €50 for continental breakfast for two. Better options around the corner.
FAQs
How much does this hotel cost compared to others in Centro?
The average price for a rental in Centro is $86 per night. This rental is $1 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at The Principal Madrid, Small Luxury Hotels. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Principal Madrid, Small Luxury Hotels pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Principal Madrid, Small Luxury Hotels?
We found 9 amenities for this rental. This includes air conditioner, internet / wifi, parking, laundry, and balcony / patio.
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