A organização e os funcionários do hotel.

Nada específico.

Very warm welcome, lovely staff, ideal, restful setting with a very well laid-out exterior to enjoy even in winter, spacious room overlooking the garden. Copious, home-cooked and varied breakfast. You can even have a snack for early morning excursions and enjoy coffee and tea during the day. And sound advice on sightseeing; it's a pretty central place to go on excursions too. It was a real place of relaxation and to enjoy the village.

There were no negative points for us, it was a perfect hotel.

Very helpful, friendly staff Breakfast was brilliant Large, comfortable bed Powerful warm shower Good hairdryer Pool access Plenty of seating areas outside Water, tea, coffee and hot chocolate always available

Slightly cramped room

This property is very cute, with nice decor, murals, and a fabulous outdoor area. They have an added bonus of water, tea, and coffee available all the time. The room was comfortable with nice beds. The staff were friendly and helpful. The breakfast was delicious with homemade cakes, fresh crepes or waffles, fresh eggs, yogurt, breads, and a wide variety of other items. We had an early morning tour on our last day and the staff allowed us to check out before the tour and come back to use the common areas after the tour concluded (including bathrooms and a changing room with a cold shower if needed). They also provided a basic packed breakfast on the morning we left early.

The only negatives were that you can’t control the climate in your room, leading to one night being fine, one night being very cold, and the next being very warm, the showers had inconsistent hot water, and most of the staff did not speak English (which was ok for us, but could be problematic for some people).

Good location in centre of town. Good selection for breakfast. Room clean and tidy.

Room was rather small - we were only staying one night so not an issue, but would have been very tight for longer stay. We booked a transfer to Calama Airport through the hotel and paid in advance but on arrival at the hotel was told there was no availability for our transfer. After showing payment receipt and referring back to emails regarding the booking, availability was confirmed.

the preparation of the breakfast box, other than that nothing special

the towel with a very strong smell, the window is facing the common area lack of privacy. expensive room rate may be the standard in Atacama.

Cozy, comfy rooms. Small, but not a problem, because you have abundant public spaces. Warm, friendly staff Outstanding breakfast for the money. It is close to many restaurants and bars and old Town.

Neighborhood dogs barking at night ( I realize that is impossible to control)

this is a lovely hotel with beautiful garden and dining areas, located near to the heart of San Pedro. The team were very helpful throughout our stay, even when we inundated them with questions before arrival. Breakfast was delicious. Couldn’t have asked for more.

nothing

Hard to fault. Ideal location, helpful and friendly staff, comfortable room, pleasant shady garden to sit in and excellent breakfast

Nothing

It was definitely very central and the pool and garden area was really well maintained and very nice itself. The staff only speaks Spanish except one guy, but we made it work. They were extremely helpful when we needed some tools to repair our broken car and needed our car to be towed.

The room was very noisy. Loud music until 1 in the morning from the surrounding bars and restaurants. The breakfast didn't feel adequate to the price we paid. Very limited options (especially for vegetarians) and you had to clear your plates yourself (which I don't mind, but in this price category I think breakfast should be a little bit more elaborate)

Centraly located, good breakfast, very friendly staff.

It was clean, the rooms were fresh very chill. The staff was caring and friendly. Great location.

The walls were not well isolated against noise. Mostly it was very quite though.

Nothing

The place needs a lot of maintenance. It's bit up and tired looking. It's pricey for what it has to offer.

The location is central. There was hot water throughout out stay for showers. The property feels very cozy. The hotel arranged for packed breakfast on one of the days when we left at 5am for sightseeing.

While I knew this, the heat and having only a fan was very annoying. After being in the city, we realised there are many more properties with AC in the city than booking.com shows. So do you research better than we did.

location. clean and an ok outdoor area. breakfast was ok - cooked eggs in order. staff reasonably helpful.

we had room opposite reception - very noisy, especially when guests were checking in or out, or heading out on an early morning trip.

Great location.

No shared facilities such as hot water or fridge.

very well situated in the town, helpful and friendly staff, nice rooms and bathrooms

room a bit small and the walls to the hallway are quite thin so there is not much of a sound barrier - could be an issue if you are a light sleeper. was totally fine for me but imagine for some it would be a challenge.

clean and nice location , good wifi and breakfast.

no towels in the room and I have to use my own. When requested for one I could not get one too. hot shower at night is not possible. I tried to shower after the night tour but could not get hot shower. the room heater also did not work.

great breakfast,central location, nice garden area