Location, size, and rooms.

A/C didn’t work in one room.

The location and apartment was good

The apartments are full of 18 to 21 year olds its not for families, very loud music playing all hours , slamming banging of doors ,shouting , screaming, had to complain multiple times , but made no difference even though there's a quite policy in Portugal 10pm to 9am ?, rooms were cleaned too late in the day ,so we where in when the maids came , should have had sheets changed at least once during our stay but this didn't happen ? , pool sunbeds we broken not many about and had no cushions so very uncomfortable to lay on for long ,Would not stay here again .

apartments great value for money. good sizes. location a short 10 min walk to the main strip of bars. 10-15 minute cab journey to the old town.

beds aren’t the most comfortable - very basic but get what you pay for. the balcony fences on the apartments are quite low. check in process is quite slow and painful if lots of groups arriving at the same time. giving an option to pay deposit on card prior to arrival could speed things up.

The noise at night from adjoining apartments was annoying and usually resulted in us waking in the small hours

Spotless

Deposit malarky

Close to the beach.

Did not get to use the pool.

I stayed 3-nights as part of a friends stag-do party. I would say this is not a hotel I would take a family, as we mostly seen groups. Rooms: I stayed in a one-bedroom apartment. It was clean enough but it’s very dated - you get what you pay for really, I wasn’t expecting much. Location: The location is perfect with plenty of supermarkets, bars, restaurants on the same street. 10-minutes from the strip but slightly closer to the old town (€6 taxi approx). Weather: We stayed in early May and the weather was fantastic - over 20 each day.

Check-in: Process to check-in was horrendous, took easily over an hour and no real coordination from the staff to know when you’ll be checked-in. I would recommend to email through booking.com with your arrival time which I assume helped my room being ready - when I was eventually ‘allowed’ to check-in. Security Deposit: f you’re in a group - expect to pay €250 PER PERSON as a security deposit. Many of our group hadn’t planned for this but they’ll disallow you to check-in otherwise. I was staying alone so wasn’t too fussed but €1000 for a room of 4 people, given the quality of the rooms/ hotel - is excessive. I was told my security deposit couldn’t be returned upon checking out as my room hadn’t been cleaned. This is unfair - they need to have a better process as people should not be leaving without confirmation they have their deposit returned. However, the man who checked me out assured me that it would be returned in ‘a couple of days’ so long as the room okay. I was staying alone so there’s no reason it shouldn’t be returned. I’ve had to chase with booking.com twice and now raised a complaint. Staff: This leads me on to the staff. I appreciate that nobody wants to see a large group of men arriving for a stag-do. But we had paid our money like everyone else. The woman, who seemed to be a manager of the reception was very rude and frosty - not a great first impression and certainly not someone who should be leading younger people in customer service. Not only was she rude to us, she was visibly snappy with her colleagues as well as a woman who came from another room who looked to be another manager - not great in-front of guests We intentionally didn’t use the main pool area to ensure we weren’t disrupting any families. We used an alternate pool area which reception had advised was fine to do upon check-in. On 2 days we were approached by a screaming security guard with a phone in his hand taking pictures.

Good location from the beach and within walking distance of everything you need.