I loved EK Hotel! Very confortable, spacious and silent room (mine was with a view to the garden). Great location, with a lot of excellent restaurants and cafes just downstairs. An extra compliment to the hotel staff, that is not only polite, but also extremely professional in every way, including effective comunication in Booking chat. I recomend the hotel and would stay there again, for sure!

I did't like the breakfast. I took only one day and it doesn´t match with such a nice hotel. Fortunately, Semolina and Crepes and Waffles are downstairs and I went there the other days.

Very good breakfast. A chef watched over the buffet always assuring fresh food. The location can't be beat.

This hotel has 2 elevators. One was out of service for our entire 5 day stay. Lots of wasting time waiting for the elevator which was also used by cleaning staff. Not acceptable.

I'm not sure if breakfast was included in my fare as the staff didn't mention it to me. The building is LEED certified which was kind of cool, and there's a lot of greenery and restaurants next to the building.

My room had a stuffy, musty smell to it. The air conditioning was really poor. The blower blows right on the bed. You can hear the vibration of the aircon when you're laying in bed. And it only goes down to 18 however it didn't actually cool the room to 18; when I set the AC to 18, the internal room temperature was 21. I woke up sweating in the middle of the night and couldn't cool down, I ended up having a terrible night's sleep. I went to check out the sauna and the gym... the gym floor had a HUGE hole in it, all of the weights and equipment were scattered on the side of the area. It was really disappointing. The Sauna was inoperable, and there were no instructions for how to turn it on. There were no towels or anything provided. Really disappointing.

super clean, spacious rooms. located in perfect area where you feel safe, within 1 minute walking there are like 5 absolutely amazing restaurants with great food.

The room design in terms of engineering was great. The amount of storage space and the clever way in which it was laid out impressed me. As part of the service experience I found the staff very friendly and eager to help.

For me personally the bed was too hard but a quite thick mattress topper was provided which improved the issue. The food and beverage department needs quite some improvement. Room service food was cold and dry and clearly not fresh. The breakfast choices were small and traditional, however changed each day which made the overall choice better.

happy to come back

Everything!

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Helpful staff at check-in, kind, and respectful. The room had a beautiful view of the city, sound-proof windows, and a great desk I needed to work for 3-4 hours as soon as I got there. Room service for food or drinks till late night was also a plus.

Bed and pillows could a bit more comfortable

Location and restaurants

Food in the hotel

This is a beautiful property, very well located and staff is very courteous. I was able to walk to most restaurants and was easy to grab a taxi just on the street if required. They serve really good coffee for breakfast and there are enough options included to eat. But there are plenty of great breakfast places around as well just walking distance. My room had a nice mountain view and was very comfortable. I like when I don't have to ask for extra pillows and blankets as they were already available in the room. The bar within had plenty of good wines and scotch collection which I loved. Everyone was really accommodating to me as I don't speak very good Spanish. Overall a lovely stay.

No complaints at all.

The location, the room had a good size and the bed was confortable and the. The staff was pleasant.

The quality of the towels, were too small and rough. And the lay out of the bath room

EK hotel is a very modern, well located hotel in Zona Rosa. The rooms are very comfortable and clean. It is in a neighborhood with many nice restaurants and about 30m taxi drive from downtown Bogota. Breakfast is good and staff is very attentive.

Nice location, room and service.

The internet was an absolute disaster and we spent 90% of our time using our cell data. This is a serious problem for guests.

Really liked the spacious room, the location and facilities such as a crepes & waffles restaurant in the same building. Great bed, quiet room.

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