ゆったり過ごせる客室

和朝食の開始時刻がもう少し早くしてほしい

The hotel was in a central location of Kyoto, within walking distance to popular places such as Gion and the Nishiki Market. The staff was incredibly helpful and friendly, pointing out where to get the best cherry blossoms viewing or even making dinner reservations. The room was huge (we stayed in a triple), particularly after experimenting Tokyo with much smaller rooms. The hotel also offered very convenient parking in the hotel basement for very reasonable price (extra). Breakfast was very generous, both in variety and quantity. We really liked the small gesture of dropping the daily newspapers on our room door.

We could not easily figure out how to "use the parking", beyond just parking the car. When we needed to exit the garage, we got stuck in the exit gate, not knowing what to do. The staff was very friendly explaining that they would "validate" the ticket after us paying the extra fees for the number of nights that we intended to park the car there. After that, everything was smooth. The restaurants in the hotel are upscale and priced accordingly, judging from our experience with the Teppanyaki restaurant (Hoen). The food was excellent but don't expect any Beniana kind of show, they keep it strictly professional to cook great food and serving you humbly.

Great location, clean and comfortable rooms. Executive floor rooms are very spacious with 3 twin beds. Staff were very nice and courteous. We extended our stay the moment we checked-in.

Restaurante excelente Quarto espaçoso

部屋がとてもきれいで素敵でした！ フロントの方も困った時に丁寧に対応して下さり、ダメ元でしたお願いも快く対応していただきました。 何より、スタッフの方々の笑顔も素敵でお家のような気分でほっこり、楽しい時間を過ごせました。 朝食もとっても美味しかったです！！

無いです！

クラッシックなシティホテルの良さがある

特にありません

החדרים גדולים ומרווחים, השירות במלון מעולה !!

立地が凄く良くて、近くに食べる所とか色々あり、とても京都の旅を満喫出来ました フロントのスタッフや、コンシェルジュや、ドアボーイ、全てのスタッフが快くおもてなししてくれてる感じがあり気持ち良く宿泊出来ました