I love the honesty, kindness, of the staff, especially Ms. Sevvel (She is super cool and always willing to help out, and the prompt replacement of toiletries and other consumables

Spa and gym, not working for the period I was there

location,

the worst spa and gym i have ever seen

Best personal is ecran, tuncay, șevval

Good breakfast, friendly staff, especially Atakan was very helpful, friendly and respectful. The location is central and you can travel to the old town of Istanbul within 20 minutes by taxi.

The room to the main road is quite loud, you hear the traffic all night. Other guest smoked in the hotel room. This was not nice for us to stay in such a room.

This hotel is very clean.

I am very satisfied with the facility. I absolutely loved everything. The staff is excellent, I would especially like to praise the person Yasar who took care of everything for us. A hotel for every recommendation.

Staff it's really friendly and helpfull. All facilities in very good shape. Lobby, hallways and room are very clear. Check-In and Check-out was on the top level. Even thath this hotel placed near by the highway in the room it's very quiet.

Breakfast is a usual continental breakfast. if you prefer a good breakfast, the best choice is to have it in the cafes which located around the hotel. Not far than 5 minutes by foot.

Location , classic vintage style

staff - cleaning

it ok

ok

The locatio, staff & Breakfast.

There was dirt under the bed and the beds were small.

clean , good staff

air conditioning was not good

some of the staff were nice and understanding especially when we had a terrible encounter with a taxi driver. however when we first arrived we wanted to check out the spa facilities to use and my wife greeted the lady the worked in the spa and she was very rude and said something in her language and stormed passed her… we just wanted to check not even use it yet.

because of this rude encounter we felt discouraged to even use the spa facilities as that encounter made my wife uncomfortable. there was also a stain on our sheet and they said he had to pay an extra charge and claimed it was from the candle when it was not a burn at all. (the cleaner would also bang on the door very often even when the do not disturb sign was on which was very disturbing for us) I liked the staff however I will not be staying in this hotel again.

The hotel location is nice .

location, clean, staff, view

The room was too dark, also pillows too thick for our comfort. breakfast not so abundant. Overall it is a good hotel for a short stay or business trip.

I think our room lacked some maintenance, but people at the hotel were quick to find solutions

A large clean room with a comfortable bed and a magnificent view. All the staff were very helpful and friendly. Good wifi. Excellent breakfast. Modern clean bathroom with a a really good shower.

No criticisms

The hotel is fantastic for a cityscape....

The food