The bathroom was not clean. There was a smell. On arrival there was no towel .

Location was perfect

Breakfast was okay but very basic

They charged twice for the city tax. Lift and lights in the bathroom didnt work

The location was superb and well located close to restaurants. The rooms were clean, and tidy. The breakfast was real value for money. Easy to find from the Central Station/Bust Station

Difficult to say, as the Hotel really exceed my expectations

Given that there was a very noisy fair in the square outside the hotel we were grateful for a room at the back. Very good location with car park and restaurants nearby.

There was no receptionist (illness? or saving money?), but our key was left at the desk which was fine. We had booked a twin bedded room, but ours was a double, no answer when I tried the telephone numbers given, so we had to make do with our room. There were very few facilities in the room which for that price was disappointing. The breakfast was ok but could have been better. It would have helped if there was a message on the website saying to go to Pavilion B in the underground car park as it is enormous and not all exits had lifts.

The location was fabulous, very central. The car park opposite was convenient and a good range of restaurants nearby.

We didn’t see any staff until checking out to pay The room was not like any of the photos and a little disappointing, although clean. Breakfast was a no choice option but plenty of continental fayre. No tea making facilities and with a lack of staff no ability to get a drink in the hotel.

Easy to reach, by car there is a big (paid) underground parking with an exit at the front door of the hotel

Only applies to the room we had:it was above the restaurant and next to the breakfast lounge, so bass from the music in the restaurant in the evening and noise from setting up the breakfast in the morning

Simple easy check in. Clean and quiet room. Extremely comfy bed, had an amazing sleep.

N.a