Holiday Inn Express & Suites Queenstown, an IHG Hotel
Holiday Inn Express & Suites Queenstown, an IHG Hotel
About this hotel
Nestled in Queenstown, this charming hotel for $259 per night is a fantastic choice for your next break. Featuring a free express start breakfast, free high-speed WiFi and a choice of pillows in your room, Holiday Inn Express & Suites Queenstown boasts views over the crystal clear Lake Wakatipu and out to the Remarkables Mountain Range.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Fireplace
Smoking allowed
Laundry
TV
Wheelchair accessible
Gym / Fitness Center
Garden
Family friendly
Map of Queenstown
Reviews
4.3/5.0
Excellent(2,432 Reviews)
100% verified reviews
6.0
Free breakfast great location
Parking was terrible, also the rooms are super tiny for a family of 4. no room to open all 4 suitcases
9.0
It was very clean, a spacious modern room, a nice breakfast and a great communal lobby area with plenty of seating. Laundry room was also great to have!
The location is at the top of a steep hill so I would bear that in mind. To get back from the centre you have to walk up the hill, although not far.
10.0
Great welcoming, very nice staff, the buffet breakfast was a highlight of our stay, usually hotel breakfasts are crap, this one has to be the nicest one we’ve had by far! The room was nice, clean, spacious and just what we needed. The location was perfect (apart from coming back up the hill lol)
We checked out but wernt flying home till later so we left our suitcase there which was super handy that we didn’t have to lug it round with us.
Late checkout for being an ihg member is awesome!
Please have mushrooms and tomatoes on the same day, they both are delicious but would have loved to have them both on the same plate
Our bed was uncomfortable but we stayed with 14 others and they all loved their beds so just personal preference 🤷♀️
Front desk service could be a little faster?
9.0
Comfortable room, didn't want to leave the room. Walking distance to the town and walking tracks but away from the bustling town. Good food.
10.0
Location ..
6.0
Clean and not very outdated.
Staff isn't very helpful. Breakfast with very limited options.
7.0
Location and breakfast included
Little privacy in the bathroom which was difficult for a family with teenagers
10.0
We ended up being upgraded as our room wasn’t ready 45 minutes after check in time. The staff were the best we’ve experienced.
7.0
Room was comfortable and we had a nice view of the lake and mountains. Breakfast was fine. Short walk down the hill into the waterfront area. There is a small dinner menu available in the reception area which was great for one evening that was very windy and wet.
Housekeeping was a little hit and miss and minimal clean up done during a four day stay - even when we left the notice on the door. A water advisory is in place at this time. We were given 2 bottles of water and then required to refill them ourselves. There was one filling station which was very slow and often had a line up. Fresh water provided to the room would have been appropriate at this price point.
10.0
明るい雰囲気で広く、スタッフもフレンドリーでとても親切。街の中心からも遠くなく適度な徒歩で、ちょうどいい。朝ごはんもついていて、おいしい。チェックイン時にまだ部屋が整っていないということで、コンプリメンタリティドリンクチケットをいただき、ゆっくり青空のもとビールを飲みながら待てたのも最高でした。
まったくなし。すべて最高。
8.0
Good
8.0
Fantastic location, we walked everywhere & were able to park our rental car nearby on side streets for free. The room looked bigger than the pictures - very spacious, two TVs & lots of sitting areas. It also felt very clean. My partner liked the buffet breakfast, in particular, the mushrooms, hashbrowns & pineapple juice.
Our toilet had a stench but it wasnt THAT bad that we wanted to complain about it.. it was just as if it hadn’t been cleaned in a while & there wasn’t great ventilation. Also, we noted our sheets weren’t changed everyday because we could tell there were little dots in the same spot everyday. Not a big deal honestly but our towels weren’t washed one day too when we requested our room to be made up.
6.0
Great location beautiful breakfast
Room was not ready keep saying 1hour it was 3 hours late short staffed so no room cleaning had to ask for towels no rubbish removed from room with a three day stay clean towels and rubbish removal should be a must
10.0
The staff at the hotel were so friendly and helpful and made our stay so much easier.
The view from our hotel room was absolutely amazing and the way the room was set up felt very comfortable and spacious.
We really appreciated how the hotel offers breakfast and how we could have breakfast boxes to take away when we had to leave early in the morning
The bathroom was very clean and spacious with shampoos, conditioners and body wash provided.
The bus stop and tour pickup point is literally just right next to the hotel which was so convenient.
Like the other posts have mentioned, there is a busy street outside of the hotel so it is very important to be patient while crossing the road. There’s also a slight climb when you’re coming back to the hotel but it wasn’t too much of a bother for us.
10.0
Excellent breakfast, wonderful staff
7.0
Good location.
Nice lobby area.
Breakfast included.
I paid a premium price due to a busy weekend and didn’t think it was worth what I paid.
5.0
Breakfast included was a great incentive to book with Holiday Inn.
The reception room and bar were very welcoming and comfortable.
Staff were amazing, so happy and polite.
The wait for our room was excessive. We arrive shortly after 3pm and the room wasn't ready until close to 7.30pm. We understand that the hotel was short staffed but 4 1/2 hours was a long wait.
10.0
Location is in walking distance to town center.
Staff is very helpful.
7.0
Location
No cleaning staff
Could do with changing the breakfast menu also daily but same stuff everyday for the week.
8.0
The room, welcoming staff, good choice of breakfast!
Not enough parking space and we couldn’t book it in advance, they said theres free parking around property but when we were there, there was none so we park very far from the property.
7.0
The staff were very friendly and helpful, however you could see that they were under staff and we were made aware of this when checking in. They had a offer to help with shortage of staff by not getting the room serviced every day and rewarded with $15 per person to use towards other areas in the hotel such as food which I thought was a great incentive and should be a offer always available to reduce environmental impact of getting rooms serviced daily.
The food for dinner was delicious and coffee machine was great.
We managed to score parking outside the hotel but something to consider if with car that you may have to pay as parking is limited.
The mattress is so uncomfortable too firm and linen quality isn’t the best.
7.0
Great location to town. Amazing complimentary breakfast. Quiet rooms.
Very hard bed struggled to sleep and woke up quite sore.
8.0
I stayed here on two separate occasions in the one week (different rooms). The first time I stayed, I thought the room could have been cleaned better as I noticed a few stray hairs in the bathroom. However, my second room was much cleaner!
Comfy beds, and a nice size room. Loved the shower! I also used the gym and found it great although there is limited equipment. The self - service laundry was also extremely useful and helpful!
The check in staff were lovely and are very polite, even when I noticed them dealing a difficult guest. Kudos to them!
The lobby/ reception area of the hotel is wonderful! Its a short walk down to the town, but note that its an uphill walk on the way back!
Cleanliness needs to be improved and monitored so its the same level across the board.
There were a lot of roadworks near the hotel, and the car park was full although I still found it easy to park nearby, and it was free!
6.0
YYです。
予約番号:xxxxxx0673
Holiday Inn Express & Suites Queenstown, an IHG Hotel
予約内容:
お客様のご予約 6泊, 1部屋
宿泊者の内訳 大人2名
チェックイン 2023年8月24日(木) (15:00から)
チェックアウト 2023年8月30日(水) (11:00まで)
スタンダードルーム NZD 1,368
15 % の消費税/VAT 込 NZD 205.20
合計料金 NZD 1,573.20
です。
帰国し、支払いの確認を進めています。
HOLIDAY INN(QUEENSTOWN)
2023.08.30 1回払い 135,348 円 現地通貨額:1522.50 円換算レート:08/30 88.8986
2023.08.30 1回払い 41,913 円 現地通貨額:471.47 円換算レート:08/30 88.8986
2023.08.27 1回払い 7,040 円 現地通貨額:79.00 円換算レート:08/27 89.1140
2023.08.21 1回払い 30,797 円 現地通貨額:347.13 円換算レート:08/21 88.7190
契約時の宿泊料金は 合計料金 NZD 1,573.20 です。
仮に、2023.08.30の円換算レート:08/30 88.8986で計算しても、139,856円です。
駐車料金は 25ドルは理解できるが、 Accomodation 300ドル~400ドル毎日科料されるのは納得できません。約14万円で契約したものが、20万円を超すとは契約に反するのではないでしょうか全く理解できません。 私の理解が間違っているなら指摘してください。 そして、貴方の間違いであれば返金してください。
以上
2023-9-18
YY
8.0
New and clean
Small room and the bed could be more comfortable. No room service
7.0
The location
The mirror in the bathroom
- The floor is dirty hut no slippers are provided.
- It does not seem to be a good price value if you have to ask for things and go down to reception to get those for you.
7.0
Car park was full and you had to park your car in the street some 5/10 minutes walk from the hotel For a brand name hotel and the money we were paying i would say not good enough
3.0
Great location, buffet breakfast was nice, staff are great!
No car parking available all weekend, had to find public road parking which was a nightmare due to road works. The rooms were tiny for the price per night (nearly $500 a night!) They took a $100 bond however due to visa fees, only refunded a portion of that (took over $20 of it) Bit cheeky!
8.0
like the bed but did not like those glasses we had. One was chipped off. With the cleaning, I expected to have new glasses, which was not the case... same broken glass but clean?!? Not sure how it was cleaned.
per previous
10.0
Great location, great breakfast. The stag were really nice and efficient.
The bed was a little small
10.0
Loved the room it was a good size and had everything we needed.
The bed was uncomfortable and the pillows were far to thin. They needed to be much thicker.
10.0
The staff were delightful and even allowed me an early check in to meet a tour time. Having a complimentary buffet breakfast just topped it off. Amazing location and hotel. Would definitely recommend.
8.0
modern great location
staff seemed a bit under experienced. no car park guarantee
6.0
Location is great.
Does have a view facing the Gondola.
There was only a door seperating my room and the one next to it so sometimes I can hear the neighbor talking.
Wet used towels from the room were put back on the racks after house keeping on the second day. So we just asked for towels instead afterwards.
Breakfast was the same everyday.
Car park was not available most of the time.
9.0
Location was perfect, hotel was nice and modern, very clean, great breakfast and bar area with fireplaces was a good place to hang out
Got charged credit card fees on $100 bond, not told this until it was refunded minus credit card fee
9.0
Staff were super friendly and just great people. Bed was comfortable. Wifi was solid. Breakfast while repetitive had great selection (expect for automatic coffee machine, dud). Sauna great for after the slopes. Room was pretty and clean.
Parking was steep at $25 a day.
FAQs
How much does this hotel cost compared to others in Queenstown?
The average price for a rental in Queenstown is $262 per night. This rental is $3 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Holiday Inn Express & Suites Queenstown, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Holiday Inn Express & Suites Queenstown, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express & Suites Queenstown, an IHG Hotel?
We found 11 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, fireplace, and smoking allowed.
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