Ruby Gold Coast By Serain
About this apartment hotel
Nestled in Surfers Paradise, this charming apartment hotel for $161 per night is a fantastic option for your next vacation. Ideally set in Gold Coast, Ruby Gold Coast By Serain features air-conditioned rooms with free WiFi and free private parking. Boasting full-day security, this property also provides guests with a terrace.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Balcony / Patio
Dishwasher
TV
Wheelchair accessible
Gym / Fitness Center
Garden
Family friendly
Map of Surfers Paradise
Reviews
3.6/5.0
Good(1,372 Reviews)
100% verified reviews
10.0
Location and price.
Lack of kitchen equipment eg there was no grater, strainer, no egg flip and and only 4 plates 4 glasses and cutlery limited didn’t have enough to use throughout day so didn’t use dishwasher as had to keep washing for next meal.
4.0
It was good value for money and spacious…
It has no staff to attend to your needs. The tv didnt work and there is no phone or staff to help you. There was crickets coming from under the floors so you heard them buzzing all night! The bedroom was single beds pushed together and are different levels so very uncomfortable. Also only gave you a sheet and one thin mink blanket. Very outdated.
8.0
Location and the apartment. We has great view of river front as well as sea.
The key collection was almost 15 minutes walk from the property
8.0
Spacious, clean and host was quick to reply to all my queries.
9.0
Staff were friendly
The tv wasn’t connected to any channel
10.0
Visuale fantastica
5.0
It was amazing
The reception staff were rude and unhelpful
10.0
How nice and spacious it was
That it was a far walk from cavell
5.0
Check in and contact with this company I’d terrible
Check in and trying to contact
Rude as Asian’s at the pick up location
Wont stay in business long with attitudes they had
9.0
Great location and nice apartment.
None
9.0
Location is a great and calm and clean environment
Every thing much more better place
10.0
We loved the property
All great
6.0
The accommodation for a family is quite good. It has enough space.
There was blockage in the bathroom and basin. The towels weren't 100% clean. There was not enough cooking pans and utensils in the kitchen.
10.0
Handy location. Cafe on site. Friendly staff.
It was a little scruffy on the room. Scuff marks etc.
5.0
Has a pool
Free parking
15 minutes walk to Cavill restaurants
Has aircon
Has a kitchen with fridge and dishwasher
Has laundry facility
The pool was very shallow, the bottom of the pool is very sharp and cut my feet
It was very dusty, there was food spill on the walls and even on the ceiling
Vomit stains on the couches
Towels provided was dirty
Black mold was found in the kitchen sink and bathrooms
The aircon continuously shut down every 30 minutes.
The noise from the resort next door was unbearable
9.0
Location and views
Pots and pans in the kitchen. I think pots and pans need to be upgraded.
6.0
Petit déjeuner et emplacement
Service. Ménage très approximatif le matin on fait juste les lits, rien de plus.
Même quand on loue une suite
Personnel, gentil, mais pas au niveau et pas qualifié
Et pas très élégant pour un café toi
3.0
Good sized rooms.
Small pool, different from photos.
Check in was a nightmare, hard to get the second key!
Room had no saucepan or mugs. TV missing from master room.
8.0
Loved the location, the apartment was great, views amazing, great customer service
Not enough toilet paper, needed more laundry powder, more than 1 towels per person so can use for showering and pool
7.0
Nice location, balcony view was great. Rooms were spacious and clean.
Short with cutlery considering family staying at the place.
Had an issue with blinds but they were fixed immediately however the issue reoccurred two more times.
For a six days of stay, there was limited supplies provided like shampoo, washing m/c powder etc.
8.0
Very affordable for a couple trying to save land very comfortable stay
Plates an dishes weren’t cleaned properly prior to us arriving.
7.0
the property is on a good location.
The blinds in bedroom were so old and morning sun came in from the gaps in the blinds forcing us to get up early.
There was no double bed in the room. two single beds were combined together and was uncomfortable.
for 5 night stay we were given two super gels small tubes and we were expected to just use them for 6 days.
9.0
Cleanliness, layout, attentive staff on hand to answer any questions promptly. Less than 5 min walk to tram and the beach.
Collecting key from the hotel desk and bring able to leave luggage if needed at the hotel after checkout.
1.0
Our accommodation was filthy. The floors were sticky (after a second clean were still filthy), there were bugs everywhere and the blinds in the room downstairs were broken.
Cleanliness. Also a very rowdy area.
10.0
Was such a nice apartment! Everything was so nice, the view was nice
When I tried to click to watch something in Netflix the remote wouldn’t work
10.0
Second time I’ve stayed with Ruby and let me say it’s always good to be there, feels like my second home really. The staff always go beyond measure to take care of their guests!
My friends and I have made it our thing now that if we’re staying in the goldy Ruby is the only place we’ll go as we trust them 🫶🏽
Only thing I didn’t like about this trip down was my glass sliding door was broken upon arrival. The entire handle and lock was pretty much ripped off and hanging on by a thread so I was worried that would affect me in some way when coming to get my deposit back, but no issues thankfully!
This is in room 1709 in case you need further details
10.0
It was very clean and comfortable. Great to have a washing machine and dryer. The pool was great for unwinding. BONUS to have CAFE downstairs.
10.0
The view was amazing - Rooms were spacious , thank you guys
NIL
10.0
Within walking distance to cavil avenue. We were situated on the 8th floor and had the best time. The appt has an awesome ensuite bathroom and aircon was beautiful. We arrived after 6pm so had to pick our 2nd key up from the collection spot down the road. Very simple and the instructions has photos which made it easier
The main bedroom blinds were broken; but no big deal we didn’t need to use them.
10.0
Close to everything great views
9.0
The room was clean and rooms were spacious and comfy. Most facilities were working perfectly and everything was easy to find. Parking and keys were safe and secure.
The door lock in the ensuite in the upstairs bedroom would jam and was very difficult to get out.
Would’ve liked an extra cutting board, tea towel and a brush and pan.
8.0
Everything was great. Location, parking, facilities.
Will definitely stay again
9.0
Everything was fantastic in the apartment itself.
Gym and sauna area was small and busy
7.0
I've stayed in this exact aar5ment previously.
Love the apartment, love the location.
When I arrived the lock on the balcony door was broken.
I emailed Booking.com relayng the issue and my concern, stating that this is a security issue
(even though it is on the 13th floor someone could climb in from the adjoining room).
I was assured the maintenance person would be notified to fix this issue however I was there for 13 days and it was never fixed.
8.0
Good location, surface paradise short walk away
Pillows not very comfortable
6.0
too noisy
too noisy because we are in the ground floor you can hear thr people or car outside
7.0
Very nice views and great area
The beds had sand underneath the bed covers. We realised this before even going to the beach so it definitely wasn’t our sand.
FAQs
How much does this apartment hotel cost compared to others in Surfers Paradise?
The average price for a rental in Surfers Paradise is $161 per night. This rental is $0 less expensive than the average.
Is parking included with this apartment hotel?
Yes, parking is listed as an amenity at Ruby Gold Coast By Serain. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment hotel?
Yes, a swimming pool is available for use at Ruby Gold Coast By Serain. Enjoy the water!
Is Ruby Gold Coast By Serain pet friendly?
Unfortunately, this apartment hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Ruby Gold Coast By Serain?
We found 13 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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