Great location, with very unique interior.

Towels were old and dingy.

The decor and the atmosphere was very modern.

N/a

Location

tooo many kids

Room wasn’t ready but I understand it was busy due to the concert. Bartender upstairs was rude and didn’t crack a smile. I tried to make small talk and she didn’t respond. That is her business and you would think you would hire someone who wants to be more social. Being friendly equals better tips. She had red curly hair. She seemed miserable. So sad!

Room not being ready, sheets not done, and bartender. Check-in person was awesome and he had great shoes. He was so sociable and friendly. Give him a raise!

The lobby is absolutely stunning. So aesthetically pleasing and a nice place to hang out while waiting for rides. Room was so beautiful, had nice view and stunning bathroom mirror. The beds were so cozy to climb into after a VERY long concert.

Only issue we had was the shower leaked through the wall onto the carpet however it was not a big deal to us. Security came and helped notify the proper people.

Ideal location

Key card kept failing and kept getting locked out of the room. Parking is a huge struggle.

We enjoyed the location and the views from our room.

Wish you could connect to Netflix on the TV.

good location, clean rooms, nice staff.

only complaint is the shower in my room (611) had weak water pressure.

Room was very clean and bed comfortable

Rooftop operation hours

I can highly recommend! Nice, modern place with lovely roof top bar, excellent room and lift. The tram stops a couple of minutes away to give excellent transport connections. I was concerned about the parking comments. There is plenty of street parking and most is free. OK, you may have to walk a block or 2 but you can easily drop luggage and then go and park. Would certainly stay again.

rooftop views

N/A

I liked location being downtown and in between Glendale and Scottsdale.

I didnt like the street parking.. The Church parking lot for a fee was also open to general public. Didnt have room service for 4 night stay. Would have been nice to get clean towels and made bed.

Very beautiful hotel loved it. staff was friendly, room was clean and very big.

I don’t have any complaints about the property but I wish the company would communicate with their 3rd party websites. I stayed Friday till Monday but my daughter got sick and i ended up needing to leave and take her home on Sunday. I called and send messages Friday and Saturday to get them to take the room off Monday and they didn’t. So I got charged for a night I didn’t even use. They could have sold it to someone else. There was a lot going on that weekend. I’m sure someone needed a room

The hotel itself was great. The staff was helpful and friendly.

There was absolutely NO onsite parking. Normally guests are allowed to park at a church next door, however there was a music festival downtown, so I had to park a 15 minute walk away. I will not stay at this location again.

it’s very clean and the people are good

no free bottled water, the fridge in the room sounds like a tractor, booking.com said there’s breakfast while the front desk told us no.

The rooftop drinks were great!

We requested a high up room and then we were told we could but there was a delay while they cleaned it. It smelled unsanitary (fecal) despite the purported cleaning.

I liked the location, very close to restaurants and shopping.

My only issue would be the loud music from the bar that’s located on the rooftop. Also the shower didn’t have great sealant on the bottom so water was all over the floor.

Hotel was clean, front desk staff was friendly upon check in. But I did call many times earlier that day and no one answered the phone.

Parking was horrible, had to ride around for 30 minutes to look for parking and the parking we got wasn’t even close to the hotel and it was raining that day.