all perfect!

it was a beautiful atmosphere

the room was really tight. not a lot of room to move around.

The location is fabulous if you have things to do in San Juan Capistrano, and since it’s close to the freeway, it’s also good if you are going outside of town. The hotel itself is delightful and the staff are wonderful, always friendly and helpful.

This hotel is a dreadful nickel and diming joint. When you arrive (and NOT before), you are told that your already quite high room rate is actually $25 more per day because … well just because they can. It is a “food and beverage allowance”, which you can use to buy stuff, but it doesn’t roll over and you don’t get it back if you don’t use it. I took two stars off of my rating because of this. It is shameful. I have an allergic reaction to hidden fees that big companies use to gouge you. If someone walked up to me on the streets of San Juan Capistrano during my stay and robbed me of $150, the cops would arrest him and he’d probably end up in jail. But when a hotel does it? Business as usual. That said, I still loved the place. It has many, many positives, and I absolutely would highly recommend it. Just be aware that the rate they list is not the rate you will be charged.

everything!!!

valet parking cost

beautiful accommodations-everything on point, friendly staff

na

This is beautiful new hotel with nice details, including a bar and restaurant on site. walking distance to the mission

The property description didn’t warn us that there’s s $45 per day valet fee to park your car there. This was upsetting to learn especially because there is free parking just a block or two away. It was also upsetting because the way they designed the hotel gives you a motel feeling if you get one of the ground rooms-/ which we did. Our window opened up to parked cars (presumably the valet cars) immediately outside our window so we kept the shades drawn the whole time. I think they are charging too much and the restaurant had good food but was over priced too.

I loved the property. it’s beautiful

I didn’t like that our view was the parking lot

so beautiful and clean

large comfortable rooms, good beds, and great atmosphere

limited self parking. you almost always had to pay $40 per day for valet parking