pickle ball

The suite was excellent ; roomy , good wifi for the kids ; small but clean and comfortable pool.

The pool area did not have enough towels

Night Staff is friendly (day staff looks like they don’t want to be there). It’s essentially a small home away from home.

Only accept major banks, then they hold $800 on a $500 booking which takes 2-3 business days to be returned, so if you had budgeted that money for something else on your trip; tough luck.

bed

nothing

clean comfortable

bathroom sink water pressure was low.

Nice rooms. Modern design, new building. Great value and convenient location

The friendliness of the staff

The situation with the bugs was tough for the staff to handle. I believe they were doing everything they could to control the bugs.

Breakfast was ok. Really needed 2 waffle makers as most of the food seemed recycled from the day before so it was the only fresh option. Also hours for breakfast were only till 9am which was tight when on vacation

There was some confusion during check in. The manager, Sophia, was condescending and pretty rude. She actually told us to go ahead and cancel our reservation! Also the pool was small and chilly.

Great location. Great price. Clean and spacious room. Kitchenette was a bonus and fully stocked

property common areas were clean and new

booked a 1 bdrm king suite with sofabed, upon arrival I was told there was no king bed suites. I paid $300 a nt for a 1 bdrm king suite, not a queen bed. I never told there was no housekeeping when we checked in. on day 2 we were told that housekeeping was by request, we requested for the next day. they never cleaned. when we went to front desk, they said the request was there but never got added to the housekeeping list. poor service. I had requested the sofa bed be set up upon arrival for my 86 yr old mother after we traveled all day and arrived at 9:30 pm. at front desk I was told it was done. we we got to the rm, it wasn’t ready. no housekeeping avl to do it or even bring the bedding to us. I had to get dressed and go downstairs to get it and make the bed. for the price I paid this is UNACCEPTABLE. I pd for a king bed, housekeeping, made up sofa bed and all I got was attitude from most of the staff. property is being poorly managed or Booking.com is falsely advertising a 1 bdrm king bed Ste with sofabed that apparently doesn’t exist