Duong Chan Hotel

This would have to be one of the best hotels i've stayed at and I've stayed in a lot of hotels. The staff are excellent, Vuthea and Chenda at the front desk went above and beyond to help me get to the places I wanted to get to at certain times and even though masks are required at the moment you can tell all the staff are smiling under them. Breakfast selection is good with a pretty good variety of food each day, pool, sauna, steam room, gym! Location is near a lot of different food options, pharmacy, bank, ATM's, grocery/mini marts, phone/SIM provider the list goes on but it's also really quiet at night for a good night sleep. I will definitely try to stay here again if I am in Phnom Penh. Thanks again to the staff and even the friendly security that are welcoming guests every time you enter for a wonderful stay.

Nothing.

This is brand new hotel in a perfect location of business area BKK1 and it is very easy for you to walk and find many option of local restaurants, coffee shops, marts. I paid to experience in Premier Double Room with Balcony for 4 nights there last week. The room was very big, very clean and sleep quality was very good, the room has working desk and a chair which very convenience for a business traveler like me. Hotel offered diversity of buffet breakfast and you can order extra such as delicious noodle, eggs without extra fee.. One more thing is do not forget to experience its Sky Bar at evening time to enjoy viewing of capital city Phnom Penh. The hotel staff is so friendly, every time you crossed its lobby area they will smile and greeting you with open to offer further assistance if you need. I will definitely go there again for my next trip and would strongly recommend this hotel to all travelers either business or leisure purpose

TV has two remotes control, hotel staff no guidance how to use TV with 2 remotes upon checking in.

This hotel looks to be newly opened and has the feel of a top class hotel. Staff are well trained and attentive. All the faciltiies are spotless and well maintained. The room we booked was spacious and had no issues at all, even an extra toilet we were not expecting! Swimming pool was crystal clear and well serviced with plush towels and sun umbrellas. The location was in the heart of good restaurants and bars, many of which are walkable, with a feeling of safety.

Bar servicing the swimming pool does not open until 5pm leaving no bar/food service at the swimming pool between 2pm and 5pm.

The staff were very nice. The room is also very nice. The breakfast buffet is super! I will definitely book here again if I want to relax.

The room smells like cigarette smoke. It is so strong you can smell it when you open the door. There is no hair conditioner.

The staff were so attentive, couldn’t do enough to make your stay exceptional. Clean comfortable bed lovely swimming pool and sky bar Excellent breakfast service was so good. Really had a fabulous stay at the Duong Chan Hotel

Every thing was perfect

The staff were incredibly kind, helpful, and accommodating. Kudos to Ly Kunkot and Song Chenda for their assistance with booking and flight changing, they went above and beyond. We looked forward to breakfast, catering equally to western and Chinese with delicious fruit.

the staff made us feel like royalty. 5 star service was a beautiful experience coming back to the capital. we stayed here our first and last night in Cambodia and duong chan put a smile on my face the whole time

the tuk tuk driver who sits out front and wouldn’t leave us alone

The size of the family room was big, we did not expect it also came with a kitchenette The staff was very helpful The rooftop bar had a fantastic view and the breakfast had a great variety of choices.

The room was very nice and clean. The staff is very nice. The welcome drinks were very tasty. The rooftop bar is also very nice.

Walls are pretty thin and depending on your neighbor you might have trouble with sleep. When the doors are closing going out of the room it is very loud in the evening.

the room, restaurant, lobby and pool

The room is very spacious and the hotel is located at a very convenient location. staffs are friendly and the shuttle service is pretty convenient at a cost of 20 dollars.

the soundproof could have been better considering this is a 4-star hotel and newly opened. (-1 point)

The room is spacious and has a great view. The quality of the shower gel and shampoo is very good.

The drainage in the shower is slow, and the floor accumulates water. Other guests didn’t follow the hotel rules ate durian had caused the room to become unpleasant.

The property was clean and the room had a bath which was an added bonus! The pool area and the restaurant had a lovely view and the food was pretty good.

The room was definitely not worth the price. Our window faced directly onto another window so we had to keep our blinds closed at all times. The door was not soundproofed so we were woken to a drunken neighbour returning at about 4am both nights. The light switches and plug sockets were behind my pillow, so I accidentally turned on/ off the lights when I moved (the room must have originally been a twin but converted into a double with the way that it was set up). The drain in the bathroom did not work very well so the bathroom flooded every time we took a shower. The hallway constantly smelt of smoke, despite being advertised as a non- smoking floor.

The outstanding customer service given bt Thirin Chenda they great!!

The food was not hot at breakfast

The location, amenities, the room was amazing and the staff is very helpful.

The deposit fee

The hotel was extremely clean and the staff were really hospitable

The bed was more stiff

The hotel is very new and clean. The employees are overwhelmingly nice and helpful.

Since the hotel is new, some of the processes are not working 100% yet, e.g.,. the room service is slow sometimes.

The hotel is new with perfect condition and super clean. Staffs are super friendly. Will stay here again once I visit phnompenh again. Highly recommended.

The hotel is new. Rooms are very spascious and comfortable. Rooftop bar is a beautiful place to grab a drink. Moreover, the sympathy and competence of the staff made the stay extremely pleasant

The hotel, facilities and staff are exceptional. I have nothing but positive things to say about every single aspect. Going above and beyond seems to be the moto for the staff, they took such great care of us. With a special mention to Malina in reception was an absolute star! The rooms (in fact the whole hotel) is scrupulously clean, beds are super comfortable, bathrooms are well appointed. Breakfast choice was great and plentiful. The pool area and Sky bar were amazing Nothing but a 10/10 😊

The choices were great. Delicious breakfast.

1. The smell inside the room. 2. Price seems overpriced.

the breakfast was inclusive and simple but nice

some rooms are facing directly opposite building

The breakfast was excellent and the staff were very helpful.

The bar, restaurant and pool area were fine.

The room was very basic with the worst view from any hotel room I have ever stayed in. When we arrived, reception area was very dark and uninviting.

The amazing warm welcome received as you walk into the grand, air conditioned and amazing fragrance of jasmine and ginger!! The reception staff really are something else with their fab hospitality!

Nothing, it was all exceptional

Swimming Pool, Gym and other facilities were excellent!

Food service at night took a bit longer than expected.

Staff were so nice even when someone tested positive on our flight and we had to quarantine. The pool is amazing especially in the evening, we often had it to ourselves. Rooms are very clean and spacious. Good WiFi. The restaurant food is amazing especially the Khmer beef salad.

staff very nice and room tidy.

Room not sound proof

staff facilities location all excellent

should be 5 stars. beautiful hotel and impeccable service.

didn’t stay longer

Rooms are new and clean, very comfortable beds. Also the staff is really friendly.

We had to give a USD 50 deposit for a one night stay even though we prepaid the hotel (apparantly this was hotel policy, no further explanation could be provided. The food is ok, but nothing more.

RECOMMENDED: Overall, our group was very pleased with the accommodations, services and staff. Comfortable, clean, quiet, well appointed. Spa service was top notch. Quite likely to return.

Hot breakfast food could be leveled up. Dinner was understaffed.