Staff was very nice and check in went well, price too high.

Great hotel. Friendly staff. Nice restaurants. Good gift shop. Comfy bed.

Staff was super nice and the room was clean.

The staff was extremely friendly and accommodating.

Great staff, excellent service provided.

The staff was very nice and my room was clean!

Was told over the phone that The Spa was “fully booked” but when I stopped by after 11AM, it was CLOSED, tho published hours are 10AM-10PM. If you manage to get an appt the day before, you can’t cancel/reschedule w/o paying 100% since 24-hr advance notice is required. Bring your own water bottle, shampoo and hair conditioner to gym. I closed my bill the evening before my 6AM flight. Front desk & operator would not answer phone 3-3:15AM when I called for a bellhop to help with some heavy luggage (I’m over 60) and for the valet to bring up my rental car, which I still had to gas up and park before checking in. After almost 10 mins, I noticed a “service hotline” button on the phone, after futilely redialing from my stateside cell. Got to airport late, so checked in before parking the rental, and got a parking ticket. Later, HILTON emailed a bill for an unexplained $3. Cafe Cino had spam croissant. Roy’s was a let down. NO ROOM SERVICE. Swimming in the infinity pools involves you having to walk a ways to return your towel or you will be charged (so I passed on the towel bc my room was closer than the used towel bins). Most of the staff were otherwise friendly and very kind. Clean hotel. Great lobby. Tasi Ocean room is small w/little storage. No pen and pad nor phone by the beds. Bathroom amenities bound to walls industrial style aka “eco friendly”, toilet with gizmos for warmth and washing.

Very friendly staff.

Comparatively Okay

Great time. We stayed in the warm Hilton over 50 years ago and it was brand new. It was a pleasure to stay there again.

The best hotel in Guam. Definitely coming back here.

We arrived at 4 am. Had emailed hotel to find out if they do 1/2 day but no response. Also emailed about shuttle and never got response. A bit worried, but from the moment we arrived we were impressed with the friendliness of staff. Bed and pillows were super comfortable. Ocean views lovely. Really I’m was clean but paint peeling in shower. Clearly post Covid there are some areas that need refreshing. Breakfast was wonderful. French toast was so good!!! Omelettes huge. One issue was lack of seating by ocean and pool. We didn’t take advantage but pool exercises looked fun and saw yoga class as well. Happy hour drinks were good price. Loved that breakfast coupon could be used for buffet or cafe. We left at 3 am and were able to get food and coffee from go. Wound definitely stay again. Location was great. Info on website about shuttle would be helpful. Also note that dice ship no longer there and beach activities not open daily.

The Hilton staff were fantastic. Easily the best part of the experience. The facilities aren’t new but they’re well-maintained. Parking is easy and it’s close enough to the Tamuning strip to make things accessible but not crowded with other tourists.

i LIKED EVERYTHING.

The room they booked us in has a water leaks from the restroom wall.

No amenities No shower gel and shampoo No toothbrush

Staff was exceptional, wish pool hours were extended.

The staff were all wonderful! We had no issues with our stay and the breakfast buffet package was a great deal! I would gladly stay here again.

Overall great stay!

Staff was helpful.

I've been traveling for business for the past 21-days. I actually loved the Evelyn & Crabtree products provided. Loved, loved, loved the body lotion and bath gel.

The staff was very friendly and inviting. Our room was kept cleaned nicely daily. We had beautiful views out our decks. The hotel was in a good location. The only issue we had was it is an older building and could use some updates. Our shower was a problem where it could not be adjusted. It had lots of pressure that sprayed straight in your face. No matter what you did it could not be adjusted.

Staff was very friendly, but In the morning, I could hear cleaning staff talking, laughing from the hallway in my hotel room.

The hotel is very dated and in need of updating. The Shower leaked heavily in two rooms, the included breakfast is tired, and the television would reboot randomly. The plus side is that the staff is very attentive and helpful.

Staff were wonderful.

Overall it was very good from the water pressure, friendly helpful staff, and Toto toilet. The only disappointment was the lack of a small coffee maker, which most hotels have. Instant coffee was not a great thing to wake up to.

Beautiful property!

My favorite place to stay.

Very clean and that is something you sometime don't see.

It was clean but my wood smelled like cigarettes and it was supposed to be a nonsmoking room.

Beautiful views but expensive for quality and conditions of the room. Not updated to the same standards of their hotels in other locations.

The Hilton which is celebrating its 50th Anniversary on Guam is still one of the best hotels on island. The staff are so friendly and helpful, rooms have been renovated with great amenities, and its location is so convenient….close to the airport, shopping, and tourist spots while being just in the right area to avoid most of the traffic. My family and I prefer the Hilton when we visit Guam.