Exe Prisma Hotel

This was a great choice for our one nights stay in Andorra. The lady at reception was excellent and spoke very good English. We were pleasantly surprised at the quality of the rooms that had 2 bathrooms and a separate room with bunk beds for our kids. The location was good to visit the shops and there is ample parking in close vicinity.

This was a great choice for our one nights stay in Andorra. The lady at reception was excellent and spoke very good English. We were pleasantly surprised at the quality of the rooms that had 2 bathrooms and a separate room with bunk beds for our kids. The location was good to visit the shops and there is ample parking in close vicinity.

This was a “free” night. The receptionist who greeted me was far from welcoming. The family ahead had their bags carried on a bell trolley, I was merely directed to my room.The room was a huge family room, 2 bunks, a double bed and 2 bathrooms. It was tired, certainly not to 4* standards. I felt it a totally inappropriate room to give to a solo woman booking last minute. It reminded me of society’s expectations upon me. I could just as easily have been escaping a violent partner, I may then serve as another lesson in guilt. Most likely, it was given to me because of the tired condition of the fixtures and fittings and that I wasn’t a paying customer. I collected my tokens like others! And it meant I had no intention of paying for the breakfast, room service or any other discretionary purchases.The next morning I was woken by housekeeping, well before checkout time. The electricity then went out in my room. The receptionist that recoded my keycard so that I could shower was at least charming and helpful.

This was a “free” night. The receptionist who greeted me was far from welcoming. The family ahead had their bags carried on a bell trolley, I was merely directed to my room.The room was a huge family room, 2 bunks, a double bed and 2 bathrooms. It was tired, certainly not to 4* standards. I felt it a totally inappropriate room to give to a solo woman booking last minute. It reminded me of society’s expectations upon me. I could just as easily have been escaping a violent partner, I may then serve as another lesson in guilt. Most likely, it was given to me because of the tired condition of the fixtures and fittings and that I wasn’t a paying customer. I collected my tokens like others! And it meant I had no intention of paying for the breakfast, room service or any other discretionary purchases.The next morning I was woken by housekeeping, well before checkout time. The electricity then went out in my room. The receptionist that recoded my keycard so that I could shower was at least charming and helpful.

The title of our review says it all. This hotel was OK but nothing very special. The room was fairly spacious and clean, and the hotel facilities were in reasonable condition. The breakfast was OK but nothing special. We felt we paid a fair price for what we got.

The title of our review says it all. This hotel was OK but nothing very special. The room was fairly spacious and clean, and the hotel facilities were in reasonable condition. The breakfast was OK but nothing special. We felt we paid a fair price for what we got.

The room was huge (and clean)! Three twin beds and two bunk beds, with two bathrooms. The air condition was mediocre and never really got the room cool. The location was perfect- very near restaurants, ferris wheel, parks, and the spa. Breakfast was okay, but they did have all you can drink free mamosas... you cant beat that.

The location is great. Everything is excellent. Do go for the breakfast. It is amazing.

The location is great. Everything is excellent. Do go for the breakfast. It is amazing.

The hotel was very good all staff were very polite and helpful apart from one receptionist who was very rude and very aggressive in her manner. Her name is Rebeca if you come across this staff member when checking in avoid at all costs.

The hotel was very good all staff were very polite and helpful apart from one receptionist who was very rude and very aggressive in her manner. Her name is Rebeca if you come across this staff member when checking in avoid at all costs.

Room is big and clean to stay and it is convenient to access.

Room is big and clean to stay and it is convenient to access.

One of the best hotel experiences we've had. Impeccable cleanliness, modern design, practical yet aesthetically pleasing, helpful and sincerely friendly staff. Our double room had two sections, a spacious bedroom and a bathroom, and kids' quarters with bunk beds and a second bathroom. Wonderful, functional, comfortable. Thank you Ahotels Prisma. Will not hesitate to come back.

One of the best hotel experiences we've had. Impeccable cleanliness, modern design, practical yet aesthetically pleasing, helpful and sincerely friendly staff. Our double room had two sections, a spacious bedroom and a bathroom, and kids' quarters with bunk beds and a second bathroom. Wonderful, functional, comfortable. Thank you Ahotels Prisma. Will not hesitate to come back.

Not like the photos! Threadbare - not as glamorous as photos would have one to believe. Hard to find in city. Parking an extra 10 euros nightly.

Not like the photos! Threadbare - not as glamorous as photos would have one to believe. Hard to find in city. Parking an extra 10 euros nightly.

Nice hotel, huge comfortable room. Excellent wifi, complementary water and juice in the minibar. Friendly staff, great location. Some renovation being done but they are so kind they start at 10am as to not annoy guests. Highly recommended!

Nice hotel, huge comfortable room. Excellent wifi, complementary water and juice in the minibar. Friendly staff, great location. Some renovation being done but they are so kind they start at 10am as to not annoy guests. Highly recommended!

I wish it looked more like the pictures as some of the other reviews have mentioned. Our room had a very large room with two bathrooms and bunkbeds. I would give it overall 6.5 out of 10.

I wish it looked more like the pictures as some of the other reviews have mentioned. Our room had a very large room with two bathrooms and bunkbeds. I would give it overall 6.5 out of 10.

Great location. Must book parking in advance.

Great location. Must book parking in advance.

Great location. A walk to the main mall. In fact the town is very easy to walk around. Staff at the front desk were very helpful with suggestions of where to eat and what to do. Wifi/internet is slow in the room

Great location. A walk to the main mall. In fact the town is very easy to walk around. Staff at the front desk were very helpful with suggestions of where to eat and what to do. Wifi/internet is slow in the room

Good location, big rooms, good for families. Service was good. Hotel needs renovation, showing its age.

Good location, big rooms, good for families. Service was good. Hotel needs renovation, showing its age.

Competent hotel close to everything youd want to see or do in Andorra. Smart family rooms, good staff, decent parking (17 Euro a day). Large rooms, newer building although the furnishings in the rooms could use a little bit of updating. BUT, they actually give you free water and juice in your room. Can you believe that? A hotel that doesnt want you to pay 9 Euro for the bottle of Evian they shrewdly place in your room every day? Full disclosure, this may have biased my ratings to the upside a tiny bit.

Competent hotel close to everything youd want to see or do in Andorra. Smart family rooms, good staff, decent parking (17 Euro a day). Large rooms, newer building although the furnishings in the rooms could use a little bit of updating. BUT, they actually give you free water and juice in your room. Can you believe that? A hotel that doesnt want you to pay 9 Euro for the bottle of Evian they shrewdly place in your room every day? Full disclosure, this may have biased my ratings to the upside a tiny bit.

Absolutely lovely apt in the 6 floor with private elevator , super clean nice , totally perfect for all my family I will definitely come back very soon !!

Absolutely lovely apt in the 6 floor with private elevator , super clean nice , totally perfect for all my family I will definitely come back very soon !!