The owner/manager was amazing, very hospitable and kind. My check in was good, and unfortunately, that's where it ended. Not once in a week did the maids knock to check on us, and when i swapped my towels out at the office, they only gave me enough for one person, when they had us at 2 guests. Then, last night, some random employee knocked and asked to check on our dogs ... And this morning was so horrible, the girl at the counter was rude, had a horrible attitude, raised her voice and was very condescending, and only gave me half of my deposit due to a towel being dirty, it was the towel for the floor, and had dust on it! She refused to give me a receipt for it, and wouldn't call the manager. I would not keep this girl on, as she refused to extend 2 long term stays while i waited for my deposit, losing the owner money for sure. I would recommend letting the girl who was working this morning go, she is not only rude to all the customers, yelling and interrupting them, but also costing this business money.

I've been staying at this hotel for about once a week now for a month for work. It's a great location for me easy access to the highway good places all around it not too many undesirables around. The staff is always really friendly and overall the place is pretty clean and I never had any complaints really other than you know I think having to have $100 deposits a little ridiculous if you have a card on file anywhere but I get it I understand why it's necessary

So for it being what it was, a place to sleep and shower while in town for a family party, i will say for the price it was very decent. There were no luxuries, but its Motel 6, so i wasnt expecting any. The young woman who checked us in was quick, profecient and nice. Our room was clean, beds were very comfortable and the shower worked well! I've had quite a few rooms in various motels/hotels with subpar showers, so ot was great to have one that didnt back up with water! Anyways, if you need a place to lie your head at night, it's perfectly fine! It's not exactly quiet due to the freeway, but we had no problem falling asleep!

The lady at the reception desk was incredibly rude. She acted like she was doing me a favor allowing me to stay there. Our room was against the freeway and it was incredibly loud all night. You could hear every car when they went by.

I love this place. It's centrally located, it's across the street from one of my favorite local restaurants, Brookfields. Scandia for someone else's kids, and a warm embrace from management. It seems family -operated; and, everytime I say here, I'm greeted with smiles and a genuine desire to help. The basics: well-managed, well-maintained and secure. I feel safe and pampered.

The customer service was rude didn’t want to help me solve the issue

Clean room, good service. Worth the money. Nice employees

Suprised at the wonderful condition of the room. They've definitely stepped it up, comfy bed, quiet location

Good

Ill be back

The place was to food and gas. It was gated for security. The air-conditioned was a struggle though but overall it close to almost everything you needed

It is not a high-class hotel of course, but it was protected by gate for car and locked entry. It was clean enough. The persons in the office were always helpful, though it takes a wait at times.

Convenient spot, staff was very helpful.

The staff was terrible. Hung up on me when asking a question and then did not answer again. I tried six times for a simple question.

Very clean and nice remodeling

Didn’t like the location my kids didn’t feel safe at all

The place was very dirty , and they charge me for the stay , saying they can’t see my reservation in the system

they required an additional deposit on check in, which i was told would be refunded on check out. while there my dog got sick, so i requested new linens for the room and the woman at the desk hesitated giving them to me. i assured her i would clean it all up, and put the soiled linen in the cart where i was instructed. upon checkout, i did not receive my deposit back so i ended up paying more than double for this room. when i called to ask why i didn’t receive the deposit, i was told it was because of these linens.

Staff is always polite and respectful

Too much traffic makes noise whole night.

A lot of homeless people asking for money and looking in cars.

fast cheking. free priemium wifi. thanks Mariem and Mariya forall the help. keep up the good job. GOD bless you.

we wissh we had handycap bathrom like this at my place. very big and good job. clean. curtain look old. thanks for refrigerator. The front clerk Marry was welcoming and helpful.

Key issue, mold smell in room 234 and cockroaches, smelled like smoke. Dog poop all over, no bags in unit for dog poop bags. My original room room 132 the air wasn't working properly. Dods not on leashes. Some staff friendly and nice. Others not so much

good for price.

GOOD PEOPLE.

Staff was super friendly the only problem was I lost wifi and the tv but that had no effect onthe service I recieved.

Arrived late in the evening, check in went well with ample parking. Fijian lady KJ and her daughter Maryam was very respectful and talkative Room was a bit on the smaller side, beds were comfy. Sink outside the bathroom, great for families. We would return on or next visit.

front desk manager kj ddnt charg for early chek in. room was good.

The services so bad

Requested a room downstairs to meet my disabled mothers needs.. no room available.. had to find another hotel. I have never not had a room available when I put my request in a couple weeks in advance.

Nice and clean property. The only problem I would say the noise from the Freeway.